[WizRocket]: Personalization has been disabled

[suresh....@via.com]

Hi,

      I've integrated the iOS SDK in my application by following this link. Initially I would like to check with just two things...

    1.  Push profile
    2. Push event with properties


     But however, any of the above activities not being monitored inside my account.
    And after adding the debug level to 1, The log prints as "[WizRocket]: Personalization has been disabled".  I would be grateful if anybody help me out.

Thanks,
Suresh Kumar D. 
 

[Jay Dalvi]

Hi Suresh,

We're confused with your query. Could you please send us a link to the account you're referring to?

In the meanwhile you can check the following to see if you're setting up Profile and Events correctly:

Setting up user profiles:  http://support.wizrocket.com/setting-user-profiles/ 

Setting up Events with properties : http://support.wizrocket.com/recording-events/

Once through, you can set Debug back to 0 (default value)

Thanks,

WizRocket

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​Thank You,

Jay Dalvi

         

[suresh....@via.com]

Hi Jay,

            I've configured the WizRocketAccountID and WizRocketToken in my info.plist, and once the user logs in, I've saved the user info into NSUserDefaults in iOS.

And for the pushProfile the snippet has been written as

- (void)pushProfile {
   
    NSUserDefaults *defaults = [NSUserDefaults standardUserDefaults];
    NSDictionary *profile = @{@"Name" : [defaults valueForKey:@"user_full_name"],
                              @"Identity" :[defaults valueForKey:USER_ID],
                              @"Email" : [defaults valueForKey:@"user_email_id"],
                              @"Phone" : @"",
                              @"Gender" : @"M",
                              @"Employed" : @"Y",
                              @"DOB" : @"",
                              @"Age" : @"",
                              @"MSG-email" : @YES,
                              @"MSG-push" : @YES,
                              @"MSG-sms" : @YES};
    [[WizRocket push] profile:profile];
   
}


Hope this helps, By the way what you're meaning by saying link to my account, please clarify.

Thanks,
Suresh Kumar D

[Jay Dalvi]

Hi Suresh,

We see that you're sending us empty values.

Please take all the empty strings out and push the profile again.

Let us know when this works.

Thanks,

Jay

To view this discussion on the web visit https://groups.google.com/d/msgid/wizrocket/fbdfbc4c-9c16-41ad-9f4e-d8443d9e0a5f%40googlegroups.com.

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[suresh....@via.com]

Hi Jay,

     I've removed the empty values as below,

- (void)pushProfile {
   
    NSUserDefaults *defaults = [NSUserDefaults standardUserDefaults];
    NSDictionary *profile = @{@"Name" : [defaults valueForKey:@"user_full_name"],
                              @"Identity" :[defaults valueForKey:USER_ID],
                              @"Email" : [defaults valueForKey:@"user_email_id"],

                              @"MSG-email" : @YES,
                              @"MSG-push" : @YES,
                              @"MSG-sms" : @YES};
    [[WizRocket push] profile:profile];
   
}

Still this isn't working. I doubt that the log says "Personalization has been disabled", any input on this would be really helpful.

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[suresh....@via.com]

Hi Jay,

          If the given information is not clear or not sufficient, Please tell me the way to send my account link. I'm awaiting for your solution.

Thanks,
Suresh Kumar D.

[Kuldeep Dhanker]

Suresh,

Can we have a Skype call tomorrow first half.

I am on kuldeep_d

Cheers

Kuldeep

---

From: suresh....@via.com
Sent: ‎26-‎08-‎2015 17:23
To: WizRocket support
Cc: suresh....@via.com
Subject: Re: [WizRocket]: Personalization has been disabled

To view this discussion on the web visit https://groups.google.com/d/msgid/wizrocket/7d468586-86a9-4a8b-b5b9-eb121a61e988%40googlegroups.com.

[Suresh Durairaj]

Hi Kuldeep,

                   Sorry for the delay, I've given contact request in skype in the name of Suresh Kumar Durairaj. Please find it and connect with me.

Thanks,

Suresh Kumar D.

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​Thank You,

Jay Dalvi

         

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[suresh....@via.com]

Hi,

      I'm trying to contact you through Skype. But didn't get any response from you. Please take this as a serious issue, and help me out of this.

Thanks,
Suresh Kumar D.

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​Thank You,

Jay Dalvi

         

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[jay]

Hi Suresh,

Trust we've resolved this over the Skype Call.

Thank you

[Suresh Durairaj]

Yes, Thank you very much.

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