Need few clarification. Please help!

[Priya Sabapathi]

1. How will you know if the same user is coming again given that they have not logged in?
2. If they fill a form and submit, how will we know the count?
3. How we can find if he has started filling the form for the course or any other event?
4. How we will track his behaviour of navigation to and fro from our web pages?
5. How can we give apt messages or ask relevant questions?
6. Can we do a quick voting or poll exercise like random survey related to their interest? 

[WizRocket support]

Hi Priya,

Here are answers to your questions (in order). Since you're looking for website-only integration:

1. Integration with WizRocket will track users with web cookies. Each unique user is identified by a cookie.

2. You could make 'Submitted Form' an event (i.e., when the user clicks a button to submit the form) and track the number of such

events that occurred. If the user provides an email ID in this form, you can do a profile push with the email ID in order to track

this user, going forward.

3. You could make 'Launched Form' (has the user opened the form?) or 'Started Filling Form' (e.g., has the user placed their text cursor 

in one of the form fields?) events and track those. You have to program them on your end to send these events.

4. Here's an example of some events that Content and Media websites use: http://support.wizrocket.com/sample-events-by-business-type/#media 

You can add events and properties as appropriate for your needs. 

5. You can use our web notifications capability to render appropriate messages based on user behavior.

6. If you have a form for the poll or survey, you can create a 'Survey Submitted' event and do a profile push of this event

and its properties (i.e., the user's interests captured in the form) so they can be saved.

Thanks,

Support