MS Dynamics Program Manager - Microsoft Practice - Houston, TX

[Sid K]

Hi Folks,

My client is looking for MS Dynamics Program Manager - Microsoft Practice for 6 Month Contract role based in Houston, TX (Onsite)

Position: MS Dynamics Program Manager - Microsoft Practice

Location:  Houston, TX (Onsite)

Duration: 6 Month Contract 

Key Responsibilities:

Delivery & Program Leadership

• Lead Microsoft Dynamics 365 CRM Agile programs, coach teams, establish product oriented delivery models, and influence architecture, roadmap, and cross team strategy.

• Drive discovery and requirement gathering with business stakeholders, product owners, and BAs; ensure proper resource alignment.

• Manage sprint planning, backlog health, resource allocation, estimates/story points, schedules, tasks, and risks.

• Govern SDLC reviews: project/test plans, requirements, InfoSec, code, SIT/UAT; ensure all artifacts meet organizational standards.

• Ensure delivery of all core project documentation: Project Plan, User Stories, Test Assets, Release/Sanity summaries, Support guides, and regular status reports.

 

Release & Change Management

• Oversee release/deployment activities and compliance with change governance.

• Validate readiness against acceptance criteria — quality, environment, training/support, risk, roll back plans.

• Secure QA, UAT, and Business sign offs; ensure production ready code packages.

• Deliver release collateral: deployment steps, manual steps, sanity results, business communications; ensure knowledge transfer and training completion.

 

Stakeholder & Client Management

• Manage expectations with clients and internal teams via weekly status, monthly health checks, annual business reviews, and planning workshops.

• Maintain client relationships, identify improvement opportunities, and manage SOW scope and Fieldglass workers.

• Run Customer Satisfaction Surveys and improvement plans.

 

People & Resource Management

• Lead hiring: workforce planning, sourcing, shortlisting, interviewing, and managing technical panels.

• Manage onboarding, project assignments, resource planning across onshore/nearshore/offshore teams.

 

Practice Development & Presales

• Monitor trends in Dynamics 365 CE, Salesforce, Seismic, CCB Insight, D&B Hoovers, and related technologies to enhance delivery excellence.

• Support presales — RFPs, proposals, estimations, pitches — and partner closely with business development.

• Serve as a techno functional SME in client/sales discussions.

• Engage Microsoft and Salesforce alliances to support competency development.

• Attend conferences and seminars for networking, capability building, and opportunity identification.

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Qualifications:

• 10–15+ years of experience in program/project management within Microsoft Dynamics & Power Platform projects.

• Proven leadership in Agile delivery for Microsoft Dynamics 365 CRM projects

• Strong stakeholder and client facing skills; ability to influence across architecture, product, engineering, and business teams.

• Experience with Jira, Confluence, Azure DevOps, and enterprise delivery tools.

• Bachelor’s degree required; advanced degree preferred.

• Certifications such as PMP, SAFe, Scrum, or Microsoft/CRM credentials are a plus.

Thanks 
Sid