Heat wont stay over 600°

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Robert Walker

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Sep 26, 2013, 9:23:13 AM9/26/13
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My name is bob I purchased my wiseway pellet stove about a month ago. I live in Massachusetts so it gets pretty cold. I have my stove setup in the basement of my 2 story cape. So I have the stove pipiped into the chimney with 3" duravent from stove to chimney I have stove connector then 2 45° then 2" then once I'm in the chimney i changed over to single wall 3" 1-90° and about 18' of 3" going up. I am burning Vermont woods soft wood pellets which have a rating of 8700btu and .22 ash. Once I start the stove it gets up to about 700° on high (holes closed) by time I wake up the stoves at only 500° and won't climb over 550° even after emptying the secondary burn. I've noticed as well the pellets aren't talking into the secondary quite right. They seem to be building up at the very front of the seckndary . Any answers would help a ton.

Robert Walker

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Sep 26, 2013, 9:24:36 AM9/26/13
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Correction not 2" but 2'

Gary Wisener

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Sep 26, 2013, 10:21:10 AM9/26/13
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Hi Bob you have a less than ideal chimney set up so the stove probably won't get much hotter than 700 degrees without adjusting the primary basket spacing right now the space scenes on the primary basket is about 5/16 of an inch if you widen that spacing about 1/64 between the quarter inch round bars that will raise the temperature is a stove as for build up in the secondary that is normal a lot of people when they clean the secondary  they will bend a coat hanger Ann stick it up the secondary and drag the Ashes into the ash tray
Hope this helps
Gary

On Sep 26, 2013 6:23 AM, "Robert Walker" <rwalk...@gmail.com> wrote:
My name is bob I purchased my wiseway pellet stove about a month ago. I live in Massachusetts so it gets pretty cold. I have my stove setup in the basement of my 2 story cape. So I have the stove pipiped into the chimney with 3" duravent from stove to chimney I have stove connector then 2 45°  then 2" then once I'm in the chimney i changed over to single wall 3" 1-90° and about 18' of 3" going up. I am burning Vermont woods soft wood pellets which have a rating of 8700btu and .22 ash. Once I start the stove it gets up to about 700° on high (holes closed) by time I wake up the stoves at only 500° and won't climb over 550° even after emptying the secondary burn. I've noticed as well the pellets aren't talking into the secondary quite right. They seem to be building up at the very front of the seckndary . Any answers would help a ton.

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Robert Walker

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Sep 26, 2013, 10:28:45 AM9/26/13
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What would be a more ideal chimney setup? Also will opening the burn basket increase the burn rate? Would a fresh air intake raise the burn rate?. Thank you

Gary Wisener

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Sep 26, 2013, 10:34:38 AM9/26/13
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yes It will raise the burn rate a small amount the ideal chimney is straight up out of the stove right through the ceiling with no bends outside air might increase your temperature it depends on how tight your house is

On Sep 26, 2013 7:28 AM, "Robert Walker" <rwalk...@gmail.com> wrote:
What would be a more ideal chimney setup? Also will opening the burn basket increase the burn rate? Would a fresh air intake raise the burn rate?. Thank you

Gary Wisener

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Sep 26, 2013, 10:39:26 AM9/26/13
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another thing that I have found to increase the temperature some is too not close the holes all the way leaving them open about 1/8 inch brings in enough air to start a secondary burn and increases the temp.

Robert Walker

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Sep 26, 2013, 11:11:07 AM9/26/13
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Awesome thanks for the tips Gary. Will there be a basket for hardwoods in the future? Softwoods around me are about $290/ton.

Gary Wisener

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Sep 26, 2013, 11:14:24 AM9/26/13
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we have a the basket for hard wood pellets don't know that it would get any hotter our distributor in your area gravity feed stoves  have just ordered a bunch of baskets for hardwood pellets that we are going to be sending them shortly

On Sep 26, 2013 8:11 AM, "Robert Walker" <rwalk...@gmail.com> wrote:
Awesome thanks for the tips Gary. Will there be a basket for hardwoods in the future? Softwoods around me are about $290/ton.

Robert Walker

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Sep 27, 2013, 5:41:48 AM9/27/13
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Excellent I am glad to see things are evolving and adjustments being made for the different applications of the stove. What is would be your best recommendation for pellets to burn? How did the the hardwoods burn with the new basket? Sorry about all the questions I just like to pick your brain.

Todd Arbogast

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Sep 27, 2013, 9:38:51 AM9/27/13
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Hi Bob,

This is Todd of Gravity Feed Stoves LLC, New England Distributor for WiseWay Pellet Stoves. My experience with Vermont Wood Pellets has been that an "ash ball" will accumulate at the end of the secondary burn chamber after several hours of heating. Two "woodstove" tips involve poking at the ash; first with your 15 inch nail puller or "curved wonder bar" from the hardware store, slid it flat and under the burn basket as far as you can up the heat tube towards the draft control holes. This will breakup the softwood ash ball and improve the flow of hot gases into the heat tube. Second tip is to re-insert the bar and tap the back wall of the secondary burn chamber to breakup any remaining ash ball, then pull the secondary burn plate to dump it into your ash can. Replace it and empty your ash pan. East coast softwood seems to form ash balls which most hardwoods do not, so those of us who are long time woodstove users have not seen this ash ball accumulation before. The great thing is that we can now burn softwoods which have 10-20% more heat, another reason why "heating the WiseWay" is such a pleasure!

Todd

Robert Walker

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Sep 27, 2013, 10:29:48 AM9/27/13
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Thanks Todd. I appreciate the tips. I did notice the "ash ball" that forms in the secondary. I think I am going to take a trip up to your store. I am in the VT national guard 1/172 c-troop in lyndonville So I pass through once a month. Please let me know when the hardwood baskets come in.

Todd Arbogast

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Sep 27, 2013, 3:20:09 PM9/27/13
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Hi Rob,

I will keep you up to date on the new burn basket and your dealer will be informed as well.

Todd

Robert Walker

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Oct 11, 2013, 7:35:24 PM10/11/13
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Hey Gary,
Would I be able to leave the primary burn plate off the end if it helps the stove burn hotter? Or would it be unsafe. It seems to help it burn and stay about 650°. Also any tips on helping the pellets slide through the hopper easier they seem to get hung up (about a quarter of a bag) . Thanks

Gary Wisener

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Oct 11, 2013, 7:47:09 PM10/11/13
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Hi Robert don't know what you're using it for but 600 should heat a 3000 ft house but if you want it to get hotter spread the spacings in the primary basket 1/64 of an inch and it will get hotter most people keep the hope over 1/4 full if you want to run it less than 1/4 full try a piece of flashing in the bottom of the hopper that well help it feed when it is below 1/4

On Oct 11, 2013 4:35 PM, "Robert Walker" <rwalk...@gmail.com> wrote:
Hey Gary,
    Would I be able to leave the primary burn plate off the end if it helps the stove burn hotter? Or would it be unsafe. It seems to help it burn and stay about 650°. Also any tips on helping the pellets slide through the hopper easier they seem to get hung up (about a quarter of a bag) . Thanks

Robert Walker

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Oct 22, 2013, 9:05:23 PM10/22/13
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Thank you Gary. How often should I Clean the stove. I noticed after running the stove on low for about 10days I could not get it over 350°. I put it on high and I checked it 3 hrs later it was on 150°. Would the fly ash have built up that fast?

Gary Wisener

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Oct 22, 2013, 9:19:16 PM10/22/13
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It depends on the kind of pellets you are using and how hot you are running it. You said you ran it for ten days on low did you stop the flow of pellets and let it run out every 12 hours? The best way to clean the stove is to take it out side and squirt water down it from the top. It you have turns in your chimney fly ash will built up in the turns. Use a chimney brush to clean it

On Oct 22, 2013 6:05 PM, "Robert Walker" <rwalk...@gmail.com> wrote:
Thank you Gary. How often should I Clean the stove. I noticed after running the stove on low for about 10days I could not get it over 350°. I put it on high and I checked it 3 hrs later it was on 150°. Would the fly ash have built up that fast?

Robert Walker

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Oct 22, 2013, 9:35:51 PM10/22/13
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I have not let it run out at all. I have just kept cleaning the secondary and ash pan and feeding it pellets.

Gary Wisener

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Oct 22, 2013, 9:37:31 PM10/22/13
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You should let it run out once a day

On Oct 22, 2013 6:35 PM, "Robert Walker" <rwalk...@gmail.com> wrote:
I have not let it run out at all. I have just kept cleaning the secondary and ash pan and feeding it pellets.

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