The burn time is what it should be 12 on high 20 to 24 on low per bag. The hopper holds a bag and a half a full hopper should run 32 or more on low when you first start the stove everything is clean and when you open the pellet stop plate to fill the feed tube some pellets fall through the basket into the secondary burn chamber. So when you light the stove and hot pellets fall into the secondary burn chamber it also ignites the pellets in the secondary chamber after a bit the pellets in the secondary burn down and the temp drops at that time close the draft slide half way and see where the temp goes to if it is where you want it fine if it's to warm open the holes a little . Hope this helps Gary
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Hi Daniel I strongly recommend that you try different brands of pellets in the stove before you buy large quantities as they all burn differently and different areas of the country use different blends of Woods
Gary
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Any suggestions?
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