By Diane C. Donovan
For
Success Through Super Systems
By N. Muthuswamy
Full Review:
Success Through Super Systems
N. Muthuswamy
Smashwords
9781311572950 $6.99
https://www.smashwords.com/books/view/553906
Success Through Super Systems: A Single Dynamic To
Steer You Through Your Life’s Decisions comes from a
veteran management consultant who has worked with
companies throughout India, creating and applying products
and management approaches for various companies. His
survey of success opens with reflections on what constitutes
success and how to measure it, creating a foundation for
analytical applications before moving on to identify the
basics of 'super systems', identified here as systems
between businesses and customers and the kinds of
verifications that take place between them.
Communication models for improving self-awareness,
identifying and understanding the latent powers in the
'Hidden Self' and how to use them, and taking R&D and
other linear management approaches and tempering and
improving them with a healthy dose of psychological insight
are just a few of the approaches used in Success Through
Super Systems, a model of thought that requires more than
a small dose of psychological introspection from the
business managers while considering its special attributes.
Quest Systems has developed a wide range of these models
and applications and their philosophy is embedded in
chapters that are as precise about their potential as they are
about the common pitfalls of typical business approaches:
"We pity those company managements who tell lies to their
customers for explaining out their delay in delivery or in
explaining quality problems faced by their customers in their
supplies. Their days are numbered. We say emphatically: Do
not manage your customers, do not just maintain relations
with them, never ever manipulate them but merely serve
them genuinely."
The tips also incorporate spiritual reflection and discussions
of how to overcome obstacles to success on different levels:
"The advantage of the mind becoming comfortable with both
opposites is to be seen in the way such a mind works in a
decision making process, in personal or official fields. The
decision made by such a mind becomes the most effective
decision under the given set of circumstances as the mind is
not bogged down by likes and dislikes, unbiased by one’s
own conditioning of previous successes and failures,
convictions or mental blocks."
From perceived values and preferred values to examples
drawn from Indian literature, spirituality, and business
traditions, Success Through Super Systems outlines an
approach that considers the roots of success and failure in a
variety of systems and encourages a fluid understanding of
how to identify the correct 'Super System' for a particular role
or goal.
The reader who will gain the most value from Success
Through Super Systems won't be the business manager
used to linear thinking and problem-solving, but those who
can appreciate the added value brought to the table by a
blend of psychology, spirituality, and cultural understanding.
This is a text that should not be hastily digested, but slowly
absorbed for its ability to offer lasting food for thought and
discussions of not a single system, but a variety of 'super
system' options. The dynamic promised may seem singular
at first; but its wide-ranging concepts strive for clearer
thinking and include examples for both business and life
pursuits in a complex, thought-provoking read filled with
powerful opportunities for change.