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Wireless Sensor Tags
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This is the official discussion group created by us the manufacturer to facilitate communication among users of Wireless Sensor Tags.
We will routinely answer questions posted here, to benefit future customers who experience the same issue.
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zac.p...@gmail.com
8/1/20
Odd Ethernet Traffic From Tag Manager to "192.168.1.81"
I'm seeing a repeating burst of traffic in my firewall logs that looks like the Tag Manager is
unread,
bugs
errors
firmware
support
support-requests
Odd Ethernet Traffic From Tag Manager to "192.168.1.81"
I'm seeing a repeating burst of traffic in my firewall logs that looks like the Tag Manager is
8/1/20
smu...@gmail.com
8/14/19
New wireless tag manager does not power on
Hello, Happy wirelesstag customer here. Unfortunately, one of my recent wireless tag manager
unread,
support-requests
New wireless tag manager does not power on
Hello, Happy wirelesstag customer here. Unfortunately, one of my recent wireless tag manager
8/14/19
Sam
10/5/18
Wireless Tag iPhone App
Support... I have never been able to temporarly disable the Push Notifications from the Wireless Tag
unread,
Push-notifications
bugs
iOS
support-requests
Wireless Tag iPhone App
Support... I have never been able to temporarly disable the Push Notifications from the Wireless Tag
10/5/18
Jonathan Catt
,
Zhiheng Cao
2
6/18/18
Kumo Apps Not Responding
This has been fixed Saturday evening. On Fri, Jun 15, 2018 at 12:14 PM Jonathan Catt <jonathan@
unread,
kumoapp
support-requests
wemo
Kumo Apps Not Responding
This has been fixed Saturday evening. On Fri, Jun 15, 2018 at 12:14 PM Jonathan Catt <jonathan@
6/18/18
Glenn Williams
11/9/17
Strange behavior for a Water/Moisture Sensor
I've got a Water/Moisture Sensor that keeps radically changing the measured humidity level. Every
unread,
false-alarm
support-requests
Strange behavior for a Water/Moisture Sensor
I've got a Water/Moisture Sensor that keeps radically changing the measured humidity level. Every
11/9/17
Sam
9/17/17
Web interface
How can I make all my tag managers show up when I first log into the web interface? I can always see
unread,
Web
support-requests
Web interface
How can I make all my tag managers show up when I first log into the web interface? I can always see
9/17/17
sonnaps
, …
Estera Petrisor
3
9/24/17
Newbie help with proper location and setup for tag manager
What about using the light sensor on a tag to determine if the mailbox has been opened? You already
unread,
out-of-range
support-requests
Newbie help with proper location and setup for tag manager
What about using the light sensor on a tag to determine if the mailbox has been opened? You already
9/24/17
Sam
7/16/17
Sensor Arm/Disarm Sound
All of my tags are configured to be silent when they are armed or disarmed. If I arm/disarm them
unread,
app-bug-report
iOS
support-requests
Sensor Arm/Disarm Sound
All of my tags are configured to be silent when they are armed or disarmed. If I arm/disarm them
7/16/17
sp acbell
5/20/17
Downloading CSV with times in UTC
Hello, I tried downloading my data, and I noticed that some of the times are wrong during Daylight
unread,
support-requests
Downloading CSV with times in UTC
Hello, I tried downloading my data, and I noticed that some of the times are wrong during Daylight
5/20/17
sp acbell
, …
Zhiheng Cao
4
5/22/17
Monitoring roof temperature
Thank you. So I would need to disassemble the reed sensor and connect the probe to it? are there any
unread,
support-requests
Monitoring roof temperature
Thank you. So I would need to disassemble the reed sensor and connect the probe to it? are there any
5/22/17
Trevor Nicholls
, …
Zhiheng Cao
25
9/4/18
Kumo App stuck on stopping
Continuously monitoring, fixing and improving the back-end server has always been our top priority.
unread,
kumoapp
support-requests
Kumo App stuck on stopping
Continuously monitoring, fixing and improving the back-end server has always been our top priority.
9/4/18
Sam
, …
mytaglist.com support
7
5/8/17
Water/Moisture Sensor
Hi Sam, The offer was "while supplies last" and we mentioned in the offer we had about 200
unread,
support-requests
Water/Moisture Sensor
Hi Sam, The offer was "while supplies last" and we mentioned in the offer we had about 200
5/8/17
Sam
,
Zhiheng Cao
4
5/3/17
Whereabouts of second tag
It depends on the humidity inside the refrigerator, and if you have taken it out and allowed dew/
unread,
support-requests
Whereabouts of second tag
It depends on the humidity inside the refrigerator, and if you have taken it out and allowed dew/
5/3/17
James Nisbet
,
Zhiheng Cao
4
4/27/17
Brand new tags and manager can't be associated
Just tried again and it worked when I put the tag away from my computer. Interference? First tag also
unread,
support-requests
Brand new tags and manager can't be associated
Just tried again and it worked when I put the tag away from my computer. Interference? First tag also
4/27/17
claireb...@gmail.com
, …
Zhiheng Cao
10
2/25/20
Not notifying when going out of range
Just reduce the record interval and turn off "buffer multiple points" option so the tag
unread,
out-of-range
support-requests
Not notifying when going out of range
Just reduce the record interval and turn off "buffer multiple points" option so the tag
2/25/20
Keith Frank
,
Zhiheng Cao
2
1/14/17
Support Ticket System... is anyone manning the ticket system?
Hi Keith Frank Here is what we have from you in the support system. Your last order is October of
unread,
support-requests
Support Ticket System... is anyone manning the ticket system?
Hi Keith Frank Here is what we have from you in the support system. Your last order is October of
1/14/17
Sam
,
Zhiheng Cao
5
1/11/17
Amazon Echo commands supported by Wireless Tags
Zhiheng, Having some trouble getting the Amazon Echo to recognize "Turn on front door tag motion
unread,
support-requests
Amazon Echo commands supported by Wireless Tags
Zhiheng, Having some trouble getting the Amazon Echo to recognize "Turn on front door tag motion
1/11/17
Sam
12/2/16
Mailbox - Which Tag Please ??
I'm back once again asking for assistance with using a wireless tag in a metal mailbox. Anyone
unread,
support-requests
Mailbox - Which Tag Please ??
I'm back once again asking for assistance with using a wireless tag in a metal mailbox. Anyone
12/2/16
Devlin Thyne
, …
Devlin Thyne
4
11/11/16
Wireless Sensor Tag Wrong Axis of Detection
Can you tell me if the readings I got are correct for the motion it detected? If so, then why is the
unread,
support-requests
Wireless Sensor Tag Wrong Axis of Detection
Can you tell me if the readings I got are correct for the motion it detected? If so, then why is the
11/11/16
claireb...@gmail.com
,
Zhiheng Cao
3
11/3/16
Problem with Disarming Kumo app
This KumoApp does not define any event handlers, so it will run to the end and stop automatically,
unread,
kumoapp
support-requests
Problem with Disarming Kumo app
This KumoApp does not define any event handlers, so it will run to the end and stop automatically,
11/3/16
claireb...@gmail.com
,
Zhiheng Cao
5
10/10/16
(400) Bad Request WeMo error
I am glad that you found a solution and thanks for sharing it. This is very helpful to other people
unread,
support-requests
wemo
(400) Bad Request WeMo error
I am glad that you found a solution and thanks for sharing it. This is very helpful to other people
10/10/16
sp acbell
10/1/16
Reed/PIR sensors and battery voltages
I have several reed sensors and a PIR sensor, and I noticed that the battery values are completely
unread,
out-of-range
support-requests
Reed/PIR sensors and battery voltages
I have several reed sensors and a PIR sensor, and I noticed that the battery values are completely
10/1/16
claireb...@gmail.com
, …
steve
13
12/13/16
Lots of notifications
All I'm asking for is not have the phone vibrate lots of times when I open the tag application
unread,
Android
support-requests
Lots of notifications
All I'm asking for is not have the phone vibrate lots of times when I open the tag application
12/13/16
claireb...@gmail.com
,
Zhiheng Cao
3
9/19/16
Kumo apps not working
I have restarted my system and stopped all my kumo apps and started them again and they are working
unread,
kumoapp
support-requests
Kumo apps not working
I have restarted my system and stopped all my kumo apps and started them again and they are working
9/19/16
Nathaniel Hall
,
Zhiheng Cao
3
9/22/16
Hub disconnects
I've swapped the power and ethernet on the two devices and within 24 hours the problematic hub
unread,
support-requests
Hub disconnects
I've swapped the power and ethernet on the two devices and within 24 hours the problematic hub
9/22/16
Justin Erickson
, …
Sam
7
11/26/16
Tag Pro with Accelerometer problems on Garage door
Justin. Are you still having good luck with your tag and mailbox arrangement? I'm interested in
unread,
support-requests
Tag Pro with Accelerometer problems on Garage door
Justin. Are you still having good luck with your tag and mailbox arrangement? I'm interested in
11/26/16
Sam
6/29/16
Customize Tag Messages
When attempting to use the "Customize Message" feature of my tags from the web interface, I
unread,
Web
support-requests
Customize Tag Messages
When attempting to use the "Customize Message" feature of my tags from the web interface, I
6/29/16
david coffman
,
Zhiheng Cao
2
6/27/16
Tag Manager Orange Arrow Remains Lit
Sounds like something is broken in the tag manager. What is your order number? We can send you
unread,
support-requests
Tag Manager Orange Arrow Remains Lit
Sounds like something is broken in the tag manager. What is your order number? We can send you
6/27/16
David Smith
6/22/16
One of my tag managers has simply disappeared from my web interface.
My heavily-configured 2nd tag manager has disappeared from my web page configuration, but still
unread,
Web
support-requests
One of my tag managers has simply disappeared from my web interface.
My heavily-configured 2nd tag manager has disappeared from my web page configuration, but still
6/22/16
Sendero
,
Zhiheng Cao
6
10/26/16
500 error on call to GetLatestMultiTagStatsByUUIDs?
No, my question is not as dumb as you're claiming it is. Why waste making multiple server calls
unread,
support-requests
500 error on call to GetLatestMultiTagStatsByUUIDs?
No, my question is not as dumb as you're claiming it is. Why waste making multiple server calls
10/26/16