Tag managers off line

[Darrin Calcutt]

Tag manager off line...

How can I have only one tag manager off line?

Previously, both tags frequently going on/off line.

Any suggestions?

[Darrin Calcutt]

Here again, one rage manager off line, 6 hours ago, arg!

[Darrin Calcutt]

On Monday, February 20, 2017 at 11:02:10 AM UTC-5, Darrin Calcutt wrote:
> Here again, one rage manager off line, 6 hours ago, arg!

Again...

[Zhiheng Cao]

Before we replace the tag manager, can you try swap the connection of these 2 tag managers, i.e. make them use each other's Ethernet cable and Ethernet jack connection. If the bad one still continues to go offline while the good one keeps online, then we know for sure the tag manager has hardware defect. 

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[Darrin Calcutt]

The tag manager is definitely at fault. After switching them around...

I was running wire shark, and I notice this too was going on when the wireless tag goes off line.

seems like it looses the IP address's should be 192.168.1.10 and 192.168.1.187

Either way, I need a new TagManager shipped out to me. djca...@rogers.com

On Thursday, February 23, 2017 at 12:08:34 AM UTC-5, mytaglist.com support wrote:

Before we replace the tag manager, can you try swap the connection of these 2 tag managers, i.e. make them use each other's Ethernet cable and Ethernet jack connection. If the bad one still continues to go offline while the good one keeps online, then we know for sure the tag manager has hardware defect. 

On Wed, Feb 22, 2017 at 7:30 PM, Darrin Calcutt <djca...@rogers.com> wrote:

On Monday, February 20, 2017 at 11:02:10 AM UTC-5, Darrin Calcutt wrote:
> Here again, one rage manager off line, 6 hours ago, arg!

Again...

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[Zhiheng Cao]

OK this is a definitive proof the tag manager is bad. Thanks for investigating. We will send a new tag manager out next Monday. 

On Fri, Mar 10, 2017 at 12:24 PM, Darrin Calcutt <djca...@rogers.com> wrote:

The tag manager is definitely at fault. After switching them around...

I was running wire shark, and I notice this too was going on when the wireless tag goes off line.

seems like it looses the IP address's should be 192.168.1.10 and 192.168.1.187

Either way, I need a new TagManager shipped out to me. djca...@rogers.com

On Thursday, February 23, 2017 at 12:08:34 AM UTC-5, mytaglist.com support wrote:

Before we replace the tag manager, can you try swap the connection of these 2 tag managers, i.e. make them use each other's Ethernet cable and Ethernet jack connection. If the bad one still continues to go offline while the good one keeps online, then we know for sure the tag manager has hardware defect. 

On Wed, Feb 22, 2017 at 7:30 PM, Darrin Calcutt <djca...@rogers.com> wrote:

On Monday, February 20, 2017 at 11:02:10 AM UTC-5, Darrin Calcutt wrote:
> Here again, one rage manager off line, 6 hours ago, arg!

Again...

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[Darrin Calcutt]

Thanks for the super support. I got my email confirmation about shipping a replacement