Reed KumoSensor stop working

Tim

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Jun 4, 2016, 1:40:02 PM6/4/16

to Wireless Sensor Tags

Hello All,

Today I have noticed that the tag doesn't work and the app shows me that the tag is out of range. The red light doesn't blink.

I bought the tag just a few month ago .

What can I do ? Can I reset the tag or something ?

Thanks

Zhiheng Cao

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Jun 4, 2016, 2:23:16 PM6/4/16

to Tim, Wireless Sensor Tags

1. Take out battery and put it back in. (before you do this, change tag manager receiver mode to "Wide-band", i.e. http://store.wirelesstag.net/pages/support#wideband)

2. If nothing happens, swipe magnet on the left side to see if it starts to flash, if it does associate

3. If still not working, short square hole with middle hole with a good battery inserted, then back to 2.

4. contact support and request a prepaid return shipping label and send back for replacement/repair.

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Tim

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Jun 4, 2016, 2:26:36 PM6/4/16

to Wireless Sensor Tags, kom...@gmail.com

Thank you for quick replay

I will try it

בתאריך יום שבת, 4 ביוני 2016 בשעה 21:23:16 UTC+3, מאת mytaglist.com support:

1. Take out battery and put it back in. (before you do this, change tag manager receiver mode to "Wide-band", i.e. http://store.wirelesstag.net/pages/support#wideband)
2. If nothing happens, swipe magnet on the left side to see if it starts to flash, if it does associate
3. If still not working, short square hole with middle hole with a good battery inserted, then back to 2.
4. contact support and request a prepaid return shipping label and send back for replacement/repair.

On Sat, Jun 4, 2016 at 10:40 AM, Tim <kom...@gmail.com> wrote:

Hello All,

Today I have noticed that the tag doesn't work and the app shows me that the tag is out of range. The red light doesn't blink.
I bought the tag just a few month ago .
What can I do ? Can I reset the tag or something ?

Thanks

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You received this message because you are subscribed to the Google Groups "Wireless Sensor Tags" group.

To unsubscribe from this group and stop receiving emails from it, send an email to wireless-sensor-tags+unsub...@googlegroups.com.

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