Ungroup a TAG-manager from an old 1st generation TAG-manager (I no longer have - broken)

[Chris van Aalst]

Hi,

I bought one of the first Tag-managers, when the new version came out, I bought that one and grouped it with the first one. In the meantime the first tagmanager broke down.

In my current setup I still have my current Tag-manager, grouped with the old one (I no longer have)

How can I fix this, how can I remove the old one tagmanager and keep the new (without deleting and unassociating all tags & tagmanager)?

I also have a second Tagmanager I like to group with the existing new tagmanager.

regards,

Chris

[Zhiheng Cao]

You don't have to ungroup; if the old tag manager broke down you just unplug it and the "server-room" tag manager you showed will keep working in place of the old tag manager. If you ungroup, you must unassociate all tags and reassociate, and you will lose the event history (temperature/humidity data can be migrated to a new tag by the Setting->Move Data feature though). 

Ungrouping a tag manager involves copy its serial # into clipboard, delete it, click save, then open the account screen again, add a new tag manager, and paste the serial#, do not check group option. This is not that obvious so we plan to add the "ungroup" option on the "Edit" menu next to each tag manager in near future. 

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[Chris van Aalst - gmail]

I understand that the current system will keep working, but I want to add an extra tag manager - I would like to group the new one with the one I have now (server-room) - the only way to do this, is probably ungroup & unassociate/reassociate the tags  ?!

regards,

 

Op 4/12/2015 om 17:49 schreef Zhiheng Cao:

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Chris van Aalst
chris.v...@gmail.com