Alexa Integration Status - Wireless Tag (Informational) Skill

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Greg

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Jul 13, 2025, 11:04:23 PMJul 13
to Wireless Sensor Tags
Hi Support,

My Alexa integration via the Wireless Tag (Informational) skill started failing recently. I can no longer link the skill to my Wireless Tag account. The strange thing is that sometimes it still works, although mostly now Alexa says it is having trouble connecting to the skill.

I use the skill frequently to interrogate my temperature sensors.

Could you please advise the official status of the Alexa Wireless Tag (Informational) skill?

Thank you,

Greg

Zhiheng Cao

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Jul 14, 2025, 3:12:45 PMJul 14
to Greg, Wireless Sensor Tags
The linking (where you enter wireless tag account email and password on a computer screen) is only required once, is that correct?  What kind of error do you get? 


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Zhiheng Cao

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Jul 14, 2025, 6:12:30 PMJul 14
to Greg, Wireless Sensor Tags
Hmm I checked and can see the error.  Nothing has changed on our side related to account linking, and it looks like when we redirect a user to Amazon's redirect URI as usual, it gets redirected a couple times then Amazon returns an error page without calling our supplied access token retrieval URL (based on our server log).   
I am just going to re-submit a new version of this skill (without changing anything) to Amazon for review, and see what they say. 
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