Hi! New here & (sorry to say) issue with program quitting

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Beadmaster

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Apr 15, 2012, 9:23:40 PM4/15/12
to wink-discuss
Hello, and thank you so much for quickly approving my membership!

I LOVE this program and am sorry to say I'm having trouble with it not
working about half the time. I'm using what is hopefully the latest
version of Wink, as I don't see any later one on the download page,
Wink 2.0 build 1060, with Windows Vista.

I start Wink, everything works normally, "Finish capture," and then it
freezes. I get an error message that says something like, "Wink.exe
has stopped working. Windows is checking for a solution to the
problem," where Windows never finds any solutions ("cancel" is the
only option), and then a few seconds later it says "Wink.exe has
stopped working," and then says Windows hasn't found any solutions and
offers "Close program" as the only option.

I'll get that error about 3 times in a row, and then Wink works again
for 2 or 3 more times. Then I go through 3 more errors in a row like
the one described previously.

Today I discovered a new problem. I started Wink, the doohickey in
the taskbar was "stuck" with the first square in the upper left-hand
corner showing green, and no matter what I did, it did not start
working. I kept trying and it did the same thing, over and over. It
only started working again after a complete system reboot.
Ironically, before THAT happened, it had been working the usual way,
the 3ish times working, 3ish times with errors.

Please let me know if I've neglected to give some important info. I
can say that I'm using a pretty small frame size, 325x250, 40 frames
per second, and due to concern about encountering other errors, I've
taken to saving my files as Wink projects, then returning to edit,
delete frames, etc. I'm getting about 500-something frames at the
MOST. More frequently, I'm getting a smaller amount of frames,
perhaps 200-300 or so.

Sorry to be the bearer of bad tidings about this otherwise EXCELLENT
program!

Thank you in advance for any and all insights!

GolfScore

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May 15, 2012, 9:45:27 PM5/15/12
to wink-d...@googlegroups.com
Hi,
I'm not familiar with Vista but what you describe does sound like a Windows problem, in the sense that I have been using this version of Wink with XP for many years without problems..
Did you try re-installing the program?
I recently (accidentally) used wink to record about 15 minutes of animated Powerpoint at 4 frames per second - when I saw how slowly it was 'finishing' the capture I went off to work and on return found 3500 plus frames to edit.
Admittedly most of what I do is pretty simple stuff bu,t so far, had no problems with XP OS.

Maybe another Vista user can be more help.
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