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Francisco Raya
Apparently this is an ongoing problem when attempting to register for an account with Netflix. When reaching the credit card stage, step 3 I believe, being turned away with the notice: "Sorry, but we are unable to complete the sign-up process now. Please try again later." Elsewhere the solution mentions faulty response to the card used or the bank behind that card. In my case I attempted to use cards from two different banks, one here in AU and the other on a US bank... and even offered to pay via PayPal... to no avail. Why? Does Netflix not want my business? Is this something personal? Is there another choice for the same service Netflix offers?
I called to Netflix support team and they give a solution and it worked great, I could move from Paypal to Debit card , I was unable due a message in a Yellow box saying that wasnt possible the sign up procces . On the phone you should say them you want to erase the paypal option from your account , then they will stop your memebership, try you to log off, the solution that technical support gave me was , not the click on the "Log in " option ( Never click on the resume membership , it will head you to the kind of glitch) , instead you must click on the option " Join free for a month " then when the page requiere your mail and pass just put the email and pass that you have been using normally for your netflix account , next step is choose your plan and fill your payment option . I had been talking for almost an hour with technical support and finally the gave me a solution . Hope it works for you .
I was stuck at the payment (step 3) option too. I managed to go back to the Netflix home page and view my account settings since I was partially set up. I was hoping to input my credit card there. When I filled in my phone number, Netflix said it had texted me a confirmation code and to enter it. It's been 2+ hours and I have not received any text. I also tried the option of having Netflix call me with the code to activate my account. I got a message saying it had called, yet no calls came to my phone and it has been 2+ hours.
I stayed on the phone with my credit card company while entering my payment information. They keep telling me no transaction is coming thru on their end, even when they check the declined transactions. It' s just not appearing.
I logged out of Netflix on all devices (computers, firestick, tv, etc.) and then waited 3 MONTHS. Then I tried again and my credit card payment went through. Mind you I had also done this at least once in the past and it had not gone through then. I can only guess that they let a % of new credit card subscriptions in a month and then try to make everyone else buy their Netflix gift card by saying their credit card transactions won't go through. If weren't for specific shows that are only on Netflix, I would refuse to do business with them. I am still dissatisfied what I went through to sign up. It does feel dishonest, and I am weary about what's going to happen when I have to update my credit card for payment.
I too had the same issue when I try to set up the Netflix account with my yahoo email address. When I happened to select the payment method it kept on givining the above error message in a yellow box for both visa and paypal options.
I had a Netflix Argentina account set up here thanks to OZB that I tried to change to Netflix Turkey, noting there continuous price hikes. I was able to successfully do it, however, in 3ish weeks it got cracked down and I started getting message when trying to play something that services are not available is the current location. I had recharged the account via gift cards with enough credit to last a couple of months and now it can't be used until and unless the account is accessed in Turkey.
I assume you've tried following their advice and signed in from Turkey?
If not, why not?
It's been a while since I last "took a jaunt over there", but I do it occasionally just to re-set the clock.
@notChatGPT: You don't have to do it forever, just log in once, see if the problem goes away.
You must've had a VPN to set it up in the first place.
I just use the free VPN from my Getflix lifetime subscription (it's the only "value" I get out of that subscription these days)
Adana kebab: "hand-chopped lamb meat and fat from the tail of a spring lamb that has grazed on nothing but budding sumac blossoms, aged in sunlight for nor more than 13 hours and no fewer than 12, seasoned with dried roasted chiles and the sweat of a bearded Turkish butcher"
I stopped paying for Netflix when they had 3 price rises in one year, content fell off a cliff in terms of quality/watchability/entertainment. This new cleansing added to blocking of account sharing is just making sure that people are never going to sign back up to the service.
Most (Australian) people would already be subscribed through Australia but those that go through another country do so as they aren't willing to be ripped off with the Australia tax. They won't continue
@nfr: Ditto, I keep it cause it's cheap enough for our minimal use and not worth the hassle to set up again sometime in the future..
But yeah, have not had any notification to date.
Having said that it's probably time I did flip the switch on the VPN for a few minutes to log in from Turkey again.
You've got to understand that netflix is nervous as hell. That know their content has dropped, they know that only a small percentage of their shows has that special sauce that draws in new subscribers. The streaming wars have exploded and it's clear not everyone will survive. No one can subscribe to 10+ services to see it all. Don't forget netflix can see all their data: who logs in to which account from which IP, how many hours are watched, is it binged, how many different people seem to be in that account etc. Imagine how much data they have. They know if they crack down on password sharing a good proportion will not resubscribe individually, but some must, and they're hoping against hope they see a little uplift to take to their shareholders.
I noticed that the "with ads" plan now gives 1080p resolution. It was previously just 720p. For 6.99 and 1080p, it's not bad with some ads mixed in there. I've not tried it, but doesn't sound like they excessively throw ads in. There is a reduction of some titles in the "with ads" plan, but I believe it doesn't affect Netflix original series or movies availability. I generally just watch their original content anyways, and maybe others are similar.
The worry now is how other streamers/services will react to this. Apple has "families" and no specification of living in the same household, so hopefully they don't make changes. Not sure what T&Cs the other streamers have.
It's going to be really hard to enforce this stuff. Imagine a family where, for example, one partner goes overseas or interstate for a month or two for work or holiday. They now have to buy a 7.99/month extra plan?
Policing this is going to stop the "cheaters", but it's also going to stop legitimate household members using Netflix in other places. Get the popcorn ready for when the Netflix hatred starts to really heat up and maybe boil over.
@bk1973: Yeah part of the reason im bailing is the fact that i cant legitimately use it at a holiday house. That and the vfact that a lot of their content is just not up to scratch. I think it will be interesting to see how the streaming landscape fares over the next 5 years. The idea that they can expect exponential growth is rediculous. And spending 100-150 mill on individual content projects just makes no sense. Surely they can see that there is just no way to recoup those costs. Honestly im happy to let it go. Was only staying on due to a shared sub. Having access to such a vast library of content makes it impossible to actually make choices sometimes. Less choice sometimes makes the choice easier.
I pay for Turkish Netflix with my Citibank Global Currency debit card, but now that payment is failing. Citibank has turned to sh1t since being taken over by NAB and I assume the problem is they can't/won't process Turkish Lira transactions anymore. So I'm going to have to do the VPN thing again and change the credit card which scares me.
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