Hello Carl,
first of all thank you for the first message in our fresh new google group. We hope this channel will be the one for sharing news and discussing tech. Of course, anytime something more live is needed, we can arrange a call (we are thinking of some regular call updates with Q&As) or a chat (still not sure what is the best platform after our attempts with slack and rocket).
Let me get to some of your questions. Most important thing to tell you is that we are already working on second generation of the platform, where only very tiny piece of information is stored directly on the blockchain (hotel instances so far) and inventory is stored off-chain - ideally on distributed storages like Swarm. With current performance we want to give you an option to use centralised storages as well. Anything with https should work (eg S3).
I believe this will resolve some efficiency issues and especially cost and performance.
Access control: we've been talking about ACLs but would like to keep the system simple for now. What we really want to implement soon though is a multisignature wallets for the hotel owners. Because we are aware that the key management will be one of the big blockers for adoption this new technology.
Good thing is, if we keep things standardised with the rest of the blockchain ecosystem, we will be able to use the same solutions or aproaches as others. Because it is a feature for the whole industry - think family/company wallets or even personal stuff controled from multiple devices.
Oh - I think it is already pretty long response, but I believe others will add their $.05 too.
Thank you again and let's keep having those great discussions, this is the thing that will make this platform working, usable and great!