Images Not Processing

[Holly Keating]

Hi everyone,

I've recently started a project and already have a couple hundred thousand images. I can upload images into the project, but they're not being processed quickly. I uploaded only 1000 images two days ago, but less than 500 have been processed as of today. The status says they're still processing, so it's not as if it's been aborted. Is anyone else experiencing this? I'm never going to get through all my images if this is the rate that they get processed.

Thanks,

Holly

[Wildlife Insights Support]

Hi Holly,

Thanks for reporting this.

We’re currently experiencing slower image uploading on the platform due to a high volume of uploads in the queue. We kindly ask for your patience and for you to continue letting your uploads run.

If your images are not fully processed by Monday, please contact us at in...@wildlifeinsights.org. Thanks for your understanding!

Wildlife Insights Team

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