slow-downs and crashes

191 views
Skip to first unread message

Andrew Sharp

unread,
May 23, 2024, 12:57:47 PM5/23/24
to Wildlife Insights
Hello all, 

Over the last couple months, initiating an upload to WI has become extremely difficult for me, with lots of lag, buffering, and crashing when trying to move between the various dropdown menus and such. 

I've experienced a little bit of this over the last couple years, but it's become almost unusable for me. All my other applications on my computer are working fine, so I'm sure this is isolated to WI. 

Is anyone else experiencing this symptoms?

Thanks!

Andrew

ysa...@g.clemson.edu

unread,
Oct 31, 2024, 10:57:53 AM10/31/24
to Wildlife Insights
I'm not really answering Andrew's question (I usually use WI once a year, in the fall) but my question is related so, hopefully, it can help answer Andrew's question as well.

I would like to hear from WI developers about reasons for WI to be slow at loading images in the "Identify" tab. With tens to hundreds of thousands of images, it is very important to minimize the time spent loading images as this loading time usually ends up taking longer than the actual photo identification.

If WI is slow at loading images, is that due to
- computer's hardware capacity
- browser's buffering capacity (is Firefox better than Chrome or others?)
- internet speed
- others

I'm sure it's a bit of all of the above but it would be good to know which are more important to optimize (e.g. one cannot necessarily change internet speed or buy a new computer but they can switch browsers, if that's the most limiting factor).

Yvan

Wildlife Insights

unread,
Nov 8, 2024, 8:56:09 AM11/8/24
to Wildlife Insights
We have been working on addressing many bugs over the past several weeks to improve the platforms efficiency and usability, this sometimes has the unfortunate consequence of slowing down the platform however we try to avoid this as much as possible. There are other factors that will affect an individual users speed of loading and uploading images, internet speed plays an important role. Clearing browser cache and trying different browsers are also good options to test. We are working hard to ensure that in the near future the incidences of slowness can be drastically reduced.

Tristan Ward (WA DNR)

unread,
Apr 8, 2025, 12:02:46 PMApr 8
to Wildlife Insights
I have been running into the same issue over the last few weeks of not being able to upload any images to WI without my brand new computer lagging and eventually crashing. For me, the issue was definitely Firefox. Switching to a different browser (Chrome in my case) fixed the issue immediately.

Thought I’d share in case there’s anyone else having similar problems. 

Tristan

Reply all
Reply to author
Forward
0 new messages