Issue Connection Account

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Emeline Auda

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Sep 12, 2024, 11:08:06 PM9/12/24
to Wildlife Insights
Hi,

I have been trying to connect to my account today but it keep saying the following message:

"An error occurred on the server, while fetching the participant data('getParticipant' api)."

Not sure what is going on, it was working perfectly one month ago. I could not find a way to connect to my account since then.

Thank you for your help,

Emeline

Thomas Bruce

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Sep 12, 2024, 11:22:37 PM9/12/24
to Wildlife Insights
I'm also getting this error; it worked fine a couple of hours ago. I would assume, given it's an API problem it is on the Wildlife Insights side. 
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