Service notice: Slowness on platform

[Wildlife Insights Support]

Dear all,

We are currently experiencing intermittent slowness with platform performance. We are working to deploy a fix that should make everything run much more smoothly. We will keep everyone posted on a resolution.

We appreciate your patience and understanding.

Wildlife Insights Team

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[Roland Kays]

Its running way faster this morning!  I hope the fix holds :)

[Wildlife Insights Support]

That's fantastic to hear, Roland!

Our team has successfully deployed a fix, and performance should now be greatly improved. We will continue to monitor the system closely. If you encounter any further issues, please let us know.

Thank you all once again for your patience and understanding throughout this process!

Wildlife Insights Team

Help & Learning Center

Community Forum

Submit a feature request. 

Submit a bug.

Submit a taxonomy request

Our office hours are Mon-Fri 9:00-16:00 ET 

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[Roland Kays]

Sweet, very curious, what was the big fix?

_____________________

Roland Kays, Ph.D.

Research Professor, NC State University, Dept. Forestry & Environmental Resources

Lab Head, NC Museum of Natural Sciences

[Wildlife Insights Support]

A few optimizations were made to the database structure, along with some corresponding API changes related to the CV model results processing, to improve efficiency.