chasari stingray olwynah
Tosha Dickason
if you open the netflix app that is installed on the tv, all seems well up until the point you actually try to play a piece of media. Choose the wrong movie or show, and your tv will immediate lose all picture, and picture will not return until you either unplug the tv for a few minutes, or enter the button command "home button x5, up button, rewind x2, fast forward x2" and power back on. Choose the right film or show, and you will recieve 15 or so minutes of uninterrupted play, followed by the abrupt loss of image altogether once again.
That all is to say, the netflix app behaves differently depending on the media you select, but using it unwaveringly results in the loss of image output from your tv (and its always before you can finish your show).
moving on... we tried problem solving. Hooked our Xbox series s up to the device, and tried to run the netflix app on it instead. No luck. Immediate loss of image output by the tv, before the xbox can even fully boot up the app.
before you suggest - we have already checked for updates to both the netflix app and the tv itself. Both are up to date. We have already reset the tv (many times) and the netflix app itself, no luck.
other streaming apps that we have tried (the tubi app) works fine and no issue was experienced after 10 consecutive hours of play. It is only netflix, and it is any form of netflix that you try, be it rokus netflix or xbox's netflix. Doing other things on the xbox does not produce the issue. It is only when you try to load up netflix that the tv immediately loses picture (audio persists in all cases)
i wish you the best of luck in solving this issue, my best guess is that it is foulplay from netflix. Perhaps netflix is trying to deter consumers from roku devices, for a competitor tv company maybe. Orrrr perhaps theres no drama and your devices are just in need of some sort of update regarding Netflix software specifically. I dont understand why this issue would extend to netflix ran through external devices via the hdmi channels though.
I have been trying to configure filtering rules to allow netflix streaming but for some reason I cannot get it to work. I have managed to get streaming to work for a little bit but then it fails. Is this an issue with the current UTM version or am I missing something? Are there specific entries that I should be using that are missed in my config?
These are my entries:
^https?://([A-Za-z0-9.-]*\.)?ne?t?fli?x(imgextvideo)?\.(comnet)/
^https?://[\d+(\.\d+)3/]*/[0-9]8\.ism
^https?://([A-Za-z0-9.-]*\.)?netflix-*\.vo\.llnwd\.net
^https?://[\d+(\.\d+)3/]*/[0-9]9\.ism
^https?://[\d+(\.\d+)3/]*/[0-9]10\.ism
^ *.netflix.com/.*
^http.*?o=.*v=[0-9]&e=[0-9]10&t=.*$
Sorry, I don't think the folks that contributed to that thread on Astaro.org will re-create it here. If you're lucky, you might get what you need with a google on site:astaro.org netflix.
Hello EarlMatthew,
Not specific to Roku, but I had an extremely similar problem with netflix and my appletv, and the playstation store. The resolution was to add the device to the "Transparent Mode Skiplist". Basically you do the following. If you haven't already, create an object for your roku. Then add it to the skiplist at this location:
Web Protection> Filtering Options> Misc Tab> Scroll down to "Transparent Mode Skiplist"
Skipping: Authentication / Block by download size / Antivirus / Extension blocking / MIME type blocking / URL Filter / Content Removal / SSL scanning / Certificate trust check / Certificate date check / Do not display download/scan progress page
I agree with PaulArneson and apijnappels. "Transparent Mode Skiplist" is the only way unless you are some sort of Regex guru. Perhaps someone else could explain it to me more clearly but I have always added them to both the source and destination boxes. Another trick is, I don't know why but the inclination is to have the box "Allow HTTP/S traffic for listed hosts/nets" checked. In my experience however it needs to be unchecked for any of this to work.
PaulArnesons fix worked for me. My LGTV and Xbox One was having problems with Netflix, Vudu, etc. Once I gave them a static IP and then added them to the transparent mode exclusions....they worked fine.
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