Can A Company Force You To Download An App On Your Personal Phone Uk NEW!
Monica Proctor
I would like to either opt-out of a company "Emergency Alert Notification System", or at least use my work phone to receive the notifications from it, but have been told that isn't an option by our IT department. Can a company force you to use a personal phone for work purposes, when you have a company provided phone that is effectively the same?
can a company force you to download an app on your personal phone uk
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These kinds of alert systems are designed to let everyone in a company know about site-affecting events - "Mass shooting," "Office closed due to freeze", and things that are going to be directly relevant to you. The chance you are going to care about a given Amber Alert is nearly zero; the chance you need to know about an emergency alert specifically about your work site is high.
Legally, the answer differs per locale but in California you can be required to use a personal phone for work and can be terminated if you do not, but the company is required to reimburse you for the proportion of expense that is used for work (Cochran v. Schwan's Home Service, Inc.). It is similar in most US states though there are nuances around the reimbursement.
Quick query for those in the know, I work at a fairly large fintech company in dublin and a few months back they have rolled this app out for all employees, (news, hr stuff, important internal info etc) and the uptake on it was poor. Just yesterday our manager informed our team it was now mandatory to install on our personal phones and they will be checking to see who didnt sign up.
I don't know the state (or country) where this takes place, but it is my understanding that, generally speaking in the US, it is absolutely not illegal for a company to force employees to install software on personal devices used for work purposes. In this specific case, it seems like there might be some issues with the tracking software recording client and employee PID (personally identifiable data), but that seems like poor company policy and not an illegal act.
Basically the subject, it seems like our MS365 is set to require an additional authentication measure, such as the authenticator app or adding a cell phone for it to text a code to for MFA. That's fine, but I have a new employee that just started and she's not able to log into her new laptop because it's saying your organization requires you add a second authentication method, and wants a cell phone. She says she doesn't have one and doesn't want her personal phone associated with work. Would I just get some kind of hardware token or something in this case?
Most my staff don't care and just use their personal cell phones, but it is something I've always wondered about as if a company doesn't issue corporate cell phones then it's kind of weird to expect a user to give their personal cell for work purposes, even if it's just to receive a text code.
If we click cancel, it lets us bypass it, but certain apps like our signature manager won't work without setting up the second authentication. Is it possible for me as an admin to fully remove all of that so that it no longer forces users to add a cell phone? Even if using the authenticator app it still says adding a cell phone is mandatory.
Edit: Thanks for all the answers everyone. I definitely do want to keep MFA on, I was more curious what happens if someone doesn't want to provide their personal cell phone. Glad to know that hardware tokens are an option worst case, as that's what I was hoping for, vs having to deploy a corporate phone just so someone can get a text once in a while.
To remove the app from a device using a work or school Microsoft account, go to the two-step verification area of either your My Apps page or your organization's company portal to turn off verification for your old device.
Diagnostic log data that stays only in the app until you select Send feedback in the app's top menu to send logs to Microsoft. These logs can contain personal data such as email addresses, server addresses, or IP addresses. They also can contain device data such as device name and operating system version. Any personal data collected is limited to information needed to help troubleshoot app issues. You can browse these log files in the app at any time to see the information being gathered. If you send your log files, Authenticator app engineers will use them only to troubleshoot customer-reported issues.
A: The active verification code changes every 30 seconds so that if somebody were to learn what code you used to verify your sign in yesterday, or even a minute ago, they wouldn't be able to use that code to get into your account. This timer is the countdown to the verification code changing to the next code. Unlike a password, we don't want you to remember this number. Only someone with access to your phone should be able to get your verification code.
A: Your org might require you to register the device to track access to secured resources, such as files and apps. They also might turn on Conditional Access to reduce the risk of unwanted access to those resources. You can unregister your device in Settings , but you may lose access to emails in Outlook, files in OneDrive, and you'll lose the ability to use phone sign-in.
A: The codes don't require you to be on the Internet or connected to data, so you don't need phone service to sign in. Additionally, because the app stops running as soon as you close it, it won't drain your battery.
Can you get notifications from other apps? If not, it could be a problem with the network connections on your phone, or the notifications channel from Android or Apple. You can try to resolve your network connections through your phone settings. You might need to talk to your service provider to help with the Android or Apple notifications channel.
A: You can set up notifications for your work or school account (if allowed by your administrator) or for your personal Microsoft account. Notifications won't work for third-party accounts, like Google or Facebook.
To switch your personal account over to notifications, you'll have to re-register your device with the account. Go to Add Account , select Personal Microsoft Account , and then sign in using your username and password.
SMS . Used to make sure your phone number matches the number on record when you sign in with your personal Microsoft account for the first time. We send a text message to the phone on which you installed the app that includes a 6-8 digit verification code. You don't need to find this code and enter it because Authenticator finds it automatically in the text message.
A: You don't have to unlock your device to approve verification requests because all you need to prove is that you have your phone with you. Two-step verification requires proving two things--a thing you know, and a thing you have. The thing you know is your password. The thing you have is your phone (set up with Authenticator and registered as a two-step verification proof.) Therefore, having the phone and approving the request meets the criteria for the second step of verification.
A: Activity notifications are sent to Authenticator immediately whenever a change is made to your personal Microsoft accounts, helping to keep you more secure. We previously sent these notifications only through email and SMS. For more information about these activity notifications, see What happens if there's an unusual sign-in to your account . To change where you receive your notifications, sign in to the Where can we contact you with non-critical account alerts page of your account.
A: The Authenticator app now securely stores and auto-fills passwords on apps and websites you visit on your phone. You can use Autofill to sync and autofill your passwords on your iOS and Android devices. After setting up the Authenticator app as an autofill provider on your phone, it offers to save your passwords when you enter them on a site or in an app sign-in page. The passwords are saved as part of your personal Microsoft account and are also available when you sign in to Microsoft Edge with your personal Microsoft account.
A: Yes, Autofill for your personal Microsoft accounts now works for most enterprise users even when a work or school account is added to the Authenticator app. You can fill out a form to allow or deny Autofill for your organization and send it to the Authenticator team . Autofill is not currently available for work or school accounts.
If you're having trouble getting your verification code for your personal Microsoft account, see the Troubleshooting verification code issues section of the "Microsoft account security info & verification codes" article.
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