Why the change? The old forum software I used was becoming a pain to
host and keep running. Also, almost all support questions and bug
reports I receive come via email and not the old support forum. In
other words, the old support forum was rarely used. And frankly I do
not like web forums. I prefer email.
Google Groups offers the best of both, web forums for those who prefer
it and email for those who rather interact with a community via email.
My hope is the switch will help the online community to grow. Time
will tell if that happens or not.
-KIRBY