What is FAST.com measuring? FAST.com speed test gives you an estimate of your current Internet speed. You will generally be able to get this speed from leading Internet services, which use globally distributed servers.
Why does FAST.com focus primarily on download speed? Download speed is most relevant for people who are consuming content on the Internet, and we want FAST.com to be a very simple and fast speed test.
How are the results calculated? To calculate your Internet speed, FAST.com performs a series of downloads from and uploads to Netflix servers and calculates the maximum speed your Internet connection can provide. More details are in our blog post.
What can I do if I'm not getting the speed I pay for? If results from FAST.com and other internet speed tests (like dslreports.com or speedtest.net) often show less speed than you have paid for, you can ask your ISP about the results.
Your internet can be slow for many reasons. Your internet plan may be too slow for your needs, your modem or router may be out of date, your router may be on the fritz, or you might have too many people using your Wi-Fi at the same time. We can help you identify where the problem is and how to fix it.
You can improve your internet speed by upgrading to a faster plan, updating your equipment, or taking simpler measures like closing out apps and browser windows. We can walk you through 10 steps to improve your internet speed in just 15 minutes.
The fastest internet providers are Google Fiber, Verizon Fios, Xfinity, Metronet, and Cox. All of those internet providers offer fiber or cable internet plans with gigabit speeds. See our report on the Fastest Internet Providers.
If you see inconsistent results, there might be a bottleneck on your end. You can troubleshoot poor internet speeds with our guide on how to fix slow internet. But your internet connection may just be slow either from your plan or your internet type.
The time (measured in milliseconds) it takes for a signal to travel from your device to an internet server and back. Lower latency means your connection has a better response time for activities like gaming and livestreams.
The device speed test checks the speed between your smartphone, tablet, computer, or other device and the internet. You can run the test through a cellular (mobile) network, a wired broadband connection, or your home Wi-Fi.
A gateway speed test checks the speed between your AT&T Wi-Fi gateway and our network. It reflects the speed coming into your home.
Your device speed varies, depending on the number of devices you connect to Wi-Fi, how you use them, their age and type, and Wi-Fi signal strength.
See what speeds you can expect from your devices
Check the speed and performance of your connected devices with the speed test provided by Ookla. A device speed test checks the speed between your smartphone, tablet, computer, or other device and the internet. You can run the test through a cellular (mobile) network, a wired broadband connection, or your home Wi-Fi.
Find the internet download and upload speeds for each of your devices. Device speeds vary, depending on how many devices you connect to Wi-Fi, how you use them, their age and type, and Wi-Fi signal strength.
See what speeds you can expect from your devices
ISP throttling is when your internet provider intentionally slows down your connection. This may happen due to network congestion or your ISP limiting certain types of traffic. A quick WiFi speed test can confirm whether or not your provider is throttling your connection.
A "packet" of information is sent from your device to the server and back. The amount of time it takes for that information to make the trip is your ping. Next, the speed test downloads and uploads a packet of data over that connection. How quickly your internet can transfer that data from the network to your device and from your device back to the network determines your download and upload speed.
This speed is measured to and from the device you are using to run the test, which means the type of connection has a big impact on the result. Speed to your device may vary greatly depending on whether you have a wired or WiFi connection. Over a WiFi connection, speed to your device may vary greatly depending on how close your device is to your WiFi point, as well as any obstructions or distance in between. On the other hand, a wired (Ethernet) connection from the device straight to the modem will be about the same as the network speed to your home or building.
Ping, also called latency, is the amount of time it takes for your network to transfer information from your computer to a remote server and back. There will always be some latency over your network, but the lower this number, the better your performance will be. Online gamers especially want to keep an eye on ping, as high latency can lead to a noticeable delay between your actions and the actions of other players.
@David-TP Bumping this thread as I really need to find a way to measure internet speed. TBH I am struggling to understand why TP-Link would not include something as basic as a way to check connection speed to a product that costs hundreds of pounds. I mean, if anyone has a concern about network performance, one of the first things they would check would be connection speed to their ISP.
I am a bit miffed as well, i purchsed a couple EX75 to replace my M9 deco units. I really liked the "Test Internet Speed" the M9's offer in the Deco app, a handy quick feature to rule out if and how much a wireless signal is being compromised with out hooking up to a laptop, Great Feature!! So when i hooked up the Ex75s i was and am PI$$ED (Btw i just leanred that this forum does not like the past tense word for "urinate"). I now have to get out a long patch cord (as the deco is mounted 7.5' on a wall) find the dongle with the ethernet jack on it. What should and could take 30 seconds now takes at least 5 min.
@Quiffster I've been awaiting this feature for over a year now and am curious about the challenges involved in implementing it. If I upgrade to WiFi 7, ensuring this feature is available will be my top priority. I believe it is also not available in the BE10000 model.
Hi there - sorry you've had a poor experience. I have the Orbi RBR50 mesh and the speed test on the browser admin session and Orbi app (same thing different app presentation layer) is not worth writing home about. It does not allow you to select a specific ISP's server like the Ookla Speedtest app itself on the Mac or iPhone or Apple TV, so defaults to some unknown one and never gives results the same as the iPhone, iPad, Apple TV or Mac version. I get 800+ down, 350+ up on these when hard wired into the RBR50 from my ISP's 900/400 plan but the Orbi app or RBR admin session gives consistently 500/100 results and the ping response has only just started to work in the newest Orbi app version when it used to show 0ms every time.
I logged a feature request last year for the lack of being able to choose a server and for the ping being wrong. Hopefully they are gradually resolving these quirks or have a bug on your model's firmware that isn't showing it, or they have decided to stop licensing Speedtest and have removed the feature from your model's firmware, but you'd think the6 would be able to confirm this.
As mentioned above, we usually recommend NOT using the Orbi's built-in speed test and instead going directly to speedtest.net or using their phone app. We've seen some cases where the Orbi measurement doesn't match what these direct methods report. Also, your measurement will be more correct because it is from your client (phone, PC) instead of just from your Orbi base router.
There are many reasons why your measured speed at home doesn't match the full capabilities of your ISP. This FAQ gives some basic first steps to diagnose and narrow down where the speed degradation is happening: -WiFi-6-AX-and-WiFi-6E-AXE/Community-FAQ-My-Orbi-speeds-are-slo...
you can check the same channel on a smart phone/tablet or a PC to see the very same network feed that comes to your home (numbered channels). if pixelated on both then that would prove the case, if not pixelated on the streaming device, then it is from comcast to the home or within the home wiring.
ok that isn't what I meant (I do apologize). go to the set top box that has the pixellation problem. use the voice remote command 'about'. what is the rest of the line to the right of "STB Version"? I'm guessing it is an xi5 or xi6. if so, and it is connected via wifi the speed test will attempt to max out the 'home' to 'server' pipe which if your set top box is an xi5/6, it shares and will be starved for data during the test. What should be worked on is pixelation while no speed test is happening to figure out the problem.
that is a 4k DVR and it has its own tuners. an internet device should not have any affect on receiving the over the air channel frequencies the cable box uses (for numbered channels). when you play back a recording on that DVR and then press 'ok' button does the source show on the screen as DVR or 'cloud icon' DVR?
ok so the DVR's tuners are working (did not 'fall back' to IP TV. The DVR should not even be aware of anything you are doing on the internet. some noise is getting into the TV line somewhere. a tech will have to locate the problem. you can remove and reinstall the exposed coax ends to be sure they are seated properly and hand tight.
c80f0f1006