Shimano Ultegra and Dura-Ace crank recall

[Josh Lewis]

Hi everyone,

Many of you are probably aware that Shimano has issued a massive recall of many Ultegra and Dura-Ace cranksets, common road bikes.  760,000 possibly affected units in North America, almost 3 million world-wide.  Chances are, if you have a crank from one of the batches possibly affected, you won't have a problem.  But Shimano would like all the cranks to be checked and logged.  Even if your crankset is out of warranty, this recall will provide a replacement at no charge to the customer if your crank is deemed to have a problem.  So far, there have been 4500 recorded cases of cranks breaking, though that is a low percentage considering how many cranks were made.  But it seems the CPSC and Shimano deem it a big enough deal to want to inspect every crank.   The nice thing about this recall is that it essentially gives the customer a lifetime warranty on cranks that initially only came with 2 or 3 years coverage.  Even if your crank passes inspection, if it fails later on, it is supposed to still be covered.

https://bike.shimano.com/en-US/information/customer-services/corrective-actions/11-speed-hollowtech-ii-crankset-recall-notice.html

Element Sports is a Shimano certified inspection station, and I assume Blue Ridge is getting set up as one, too.

Seeing as the recall seems to be a pretty big deal, I thought I should make a post making sure everyone is aware. 

Ride safe!

Josh

[Rick P]

Thanks Josh for posting. 

Had mine checked with almost 30k miles of issue-free riding and it was found to be safe.

Rick

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