Re: Aloha Whaler Ohana

[David Freeman]

Thanks fun photos

Glad you like them

Jacuzzi is not fine- jets are barely working

Also concerned we are still using the same guy that installed and sold us the incorrect equipment

Thought we were over rewarding incompetent vendors another project

Find someone/company that can keep them working

In your meeting with Alii did you ask who they use for their 2 jacuzzi's

Mahalo

Dave Freeman

PS: Many have approached me this week regarding my comments about guests 

misusing our shopping carts- hope some change is under way

Should be in our House rules for guests

On Jan 26, 2014, at 6:51 PM, Mila Salvador wrote:

Aloha Dave,

 

Thanks to you I didn’t have to worry about quality pics in the update. Keep ‘em coming!

I’m waiting to hear from Geiger on the best date and time for our brief conference call and I will let you know.

 

BTW: Shawn and I were both on property today and Shawn went to double check on the jets. He found them to be working and Guests using the hot tub at the time confirmed that the jets were working fine. The bubblers aren’t yet working, but we have the techs coming tomorrow to troubleshoot those. Hopefully, they can get them up and running by then.

 

Please enjoy the rest of the weekend! J

 

Mahalo,

Mila Salvador

Interim General Manager

AOAO The Whaler on Ka'anapali Beach

 

From: David Freeman [mailto:dfre...@acpsuperstore.com] 
Sent: Saturday, January 25, 2014 7:45 AM
To: Mila Salvador; Ted Purvis
Subject: Re: Aloha Whaler Ohana

 

Mila,

Newsletter was very good- you did nice layout! Impressed

Lots of interesting stuff like breaking open a coconut

Jan 30/31, either day fine for brief telecon with Geiger

I am 3 weeks in on using or trying to use the jacuzzi

There is no question we have to exclude kids

 

I will come down to office

Mahalo

Dave

 

On Jan 24, 2014, at 7:14 PM, Mila Salvador wrote:

Aloha Whaler Ohana, 

 

Happy Aloha Friday! We hope you had a wonderful week.

Wonderful weekend to you. Take good care of yourself and each other J

 

Mahalo,

Mila Salvador

Interim General Manager

AOAO The Whaler on Ka'anapali Beach

2481 Ka'anapali Pkwy, Lahaina, HI 96761

Direct: (808) 661-6997, Fax: (808) 661-1468

Email: mila.s...@kaanapaliwhaler.com

Website: www.kaanapaliwhaler.com

P Please consider the environment before printing this email

 

 

<Photo Update 1.24.14x.pdf>

[David Freeman]

Saw teh guy on site- he is same as did 2009 install

Nonetheless Jacuzzi has not worked properly since 2009

This morning 9 AM guests were trying to use jacuzzi but no jets!

I do not make this stuff up!

Get it fixed and keep it fixed- our guests are upset and want a real jacuzzi

Dave Freeman 708

On Jan 28, 2014, at 6:31 PM, Mila Salvador wrote:

Aloha Dave,

 

Regarding info on hot tub from Ka’anapali Ali’i:

 

The original hot tub (lower Pool side) was installed by All Pool & Spa years ago.  The new upper spa (2009) was installed by PICS out of Kauai.  I guess they were custom made at the time.