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Ashlie Mealey

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Aug 2, 2024, 1:06:54 AM8/2/24
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This article was co-authored by wikiHow staff writer, Jack Lloyd. Jack Lloyd is a Technology Writer and Editor for wikiHow. He has over two years of experience writing and editing technology-related articles. He is technology enthusiast and an English teacher.

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The Xbox Netflix app is one of the most efficient ways to use Netflix. If, however, you're switching accounts, selling your Xbox, or cancelling your service, you can log out from within the Netflix app in no time.

I have a Sharp Roku TV and it keeps dropping whatever I'm watching and switching to the Netflix login screen every 5 minutes or so. I'll be watching a movie on Amazon Prime or HBO and the screen will just go black, and switch over to Netflix. I went to the main menu and checked for the most recent software update, and it's up-to-date, so I'm not sure how else I can fix this. Please help. Thanks!

This would appear to be a remote issue. Please contact your TV's manufacturer directly to report this issue and request additional support. Each Roku TV manufacturer provides direct support and warranty services for their products running the Roku OS.

For my specific issue I finally have an answer. My son is pushing the "cast" button on his Ipad. It had nothing to do with the Roku, remote or TV and everything to do with casting. My son has low vision and hits the wrong icon when trying to perform a search.

There is something wrong - i am watching prime and it keeps switching back to netflix and my son gets logged out from Netflix on the Ipad whenever this happens. Very annoying - it happens often. This seems to be a bug Roku needs to fix it.

My TCL Roku keep switching to HBO this is ridiculous! TV only a year old to be having issues. I need some answers now! I would not be purchasing another TCL tv wouldn't be recommended to family members or friends.

The only problem I do have is that sometimes those apps get a little finicky sometimes, as Netflix does when trying to switch accounts. Whether you're using an Xbox 360 or a PlayStation 3, it's just too damn difficult to log out and log back in with another account, since the Netflix account is directly associated with the PS3 and Xbox gamertag.

As it turns out, there's a little known secret that works for both the Xbox 360 and PS3 systems. When logged in to the Netflix app on your console, simple enter the secret combination below on your controller's directional pad.

What this code does is take you to the secret Netflix diagnostics page, which you can use to deactivate and log out of your account, then associate a different Netflix account with your gamertag, among other things.

All you have to do is go to your Netflix home and type in the simple code. Make sure that when you type in the code, you do it at a moderate pace. If you do it too quickly or too slowly, the code will not work.

Just updated your iPhone? You'll find new features for Podcasts, News, Books, and TV, as well as important security improvements and fresh wallpapers. Find out what's new and changed on your iPhone with the iOS 17.5 update.

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For primary cardmember only. To be eligible to print, gamertag must only contain alphanumeric characters and/or spaces; no special characters allowed. Gamertag must comply with the Microsoft Service Agreement and Xbox Community Standards: -US/legal/community-standards; if gamertag violates these standards, Barclays reserves the right to issue or reissue your card without a printed gamertag. If you change your gamertag after having it printed on your Xbox Mastercard, a replacement card will not be automatically reissued.

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Spotify Premium Individual is owned and operated by Spotify USA, Inc. Only open to users in the United States who haven't tried Premium before. To earn the 3-month free trial Spotify Premium Individual code, your first purchase on your Xbox Mastercard must be made within 180 days of account opening or before January 21, 2025. Offer redeemable through February 20, 2025. Credit card required to redeem. Unless cancelled, subscription continues automatically at the then-current monthly price after trial (currently $11.99/month). Cancel anytime. Limit 1 per person/account. Subject to Spotify Paid Subscription Terms and Conditions. Microsoft reserves the right to modify or cancel this offer at any time.

Purchases must be submitted by merchants using the merchant category codes and merchant identifiers for purchases in the above specified categories to qualify for the additional Card Points. Barclays and Microsoft are not responsible for incorrectly coded purchases. Additional Card Points may not be earned if the merchant submits the purchase using a mobile or wireless card reader or if you use a mobile or digital wallet to pay for the purchase. Additionally, purchases made through third parties, including online marketplaces and resellers, or using a third-party payment account will not earn additional Card Points.

Apple Pay is a registered trademark of Apple Inc.
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