Epson 9880

[Terresa Cherrie]

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A true evolution of our past-generation of photographic printing technology, our latest 24-inch (Epson Stylus Pro 7880) and 44-inch (Epson Stylus Pro 9880) professional wide-format printers incorporate forward-thinking designs, with a newly enhanced 8-color ink technology, resulting in a final print of uncompromising quality.

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Imagine producing archival prints with amazing color fidelity, gloss level, and scratch resistance, while providing consistently stable colors that significantly outperform lesser ink technologies. Imagine producing professional neutral and toned black-and-white prints with even higher density levels, along with virtually no metamerism or bronzing.

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Capable of handling virtually any media type, in roll or cut-sheet, up to 24-inch or 44-inch wide, Epson sets the standard for professional media use. Whether you're producing sellable color or black-and-white photography, fine art reproduction, or producing color accurate proofs for client approvals, never before have Creative Professionals had such a powerful tool, allowing them to produce their vision without compromise.

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Hi,

the question is as follows.

I've got Epson 9880 printer since got used to Epson and satisfied with the print quality for years: neat and accurate colours, etc. But the new printer produces absolutely different results:

The prints are

1) washy and somewhat "dirty' and more yellow - no more precise clear and vivid colours (of course I speak about vividness where it should be, e. g. flowers, etc);

2) darker and dim, - no details in shadows, no white (it turns into very light grey), at the very same time I can't get saturated black: I get dim black instead (both in colour and b&w printing).

It happens on both types of paper (glossy and matte).

I guess the printer itself is OK as when I print the test page the colours are bright and clean. I use authentic Epson cartridges and Epson paper.

I compare the Epson 9880 prints to the prints of the same files (8/16-bit TIFFs, Adobe RGB) on Epson 2400. My hardware and software are the same. OS is Windows XP + SP3, Adobe Creative Suite 3. The situation doesn't depend on printing quality/resolution neither on initial TIFF resolution.

All printing properties are as they should be (i. e. there is no mistake in using wrong type of black ink or wrong paper).

Photoshop settings are:

Thank You, Colin. Please tell me how should I choose the color profile. I didn't do it as for somewhat ten years of using Epson printers I had never faced any problems with colors. I installed the printer (driver) and the color quality was impeccable (absolutely adequate to my calibrated monitor).

your pritn should look exactly the same form your 2400 vs 9880, it is like 99% of the time a user problem..why did you get good print wiht your 2400 and not with the 9880..sometime people think that they have a different printer and that they should use a different method..dont know why but it seem a user standard ; )

In photoshop you need to LET PHOTOSHOP determine color, select the correct paper profile something like SP_9880_LUSTER for example, relative and black point check. In the Epson driver, choose again your epson paper, 1440, high speed or not (on the 9980 you can turn this ON without any lost of quality for almost all matte paper, ON for all the semi gloss and gloss paper for sure) and turn ICC OFF.

By the way, you CANT print on matte and glossy paper with that printer at the same time..to do so you will need to purge your black ink and refill with the other one..a 70$ operation almost. So make sure that you have the photo or matte black install for the paper you intend to use with it.

My thinking here is that you have an old ink bay that is slightly miss-aligned. A common procedure for this printer (by the epson tech) used to be either aligning the ink bay or replacing it entirely when this happened.

The solution is to very very gently place a small wedge of cardboard underneath each cartridge right where it goes into the in bay. This will simply hold them in place so that when you raise and lower the ink lever they will not wiggle out and lose contact with the chip sensor.

One questions. Can you turn this printer on and then run a cleaning without error? If so, this may be an issue with your printer driver. If you are sending Photoblack data when it is in Matte black mode or vis-versa this can crop up . . .

And as a crazy second question - am I able to reset chips from OEM carts? Or do I need to order ones from you? I did replace my VM with an OEM one, but maybe that was a mistake? It was after this all started - just on Saturday.

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Epson is a global technology leader dedicated to connecting people, things and information with its original efficient, compact and precision technologies. With a lineup that ranges from inkjet printers and digital printing systems to 3LCD projectors, smart glasses, sensing systems and industrial robots, the company is focused on driving innovations and exceeding customer expectations in inkjet, visual communications, wearables and robotics. Led by the Japan-based Seiko Epson Corporation, the Epson Group comprises more than 67,000 employees in 90 companies around the world, and is proud of its contributions to the communities in which it operates and its ongoing efforts to reduce environmental impacts.

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