Hid-compliant Touch Screen Not Showing
Terresa Cherrie
Many Windows 10 users complain about the HID compliant touch screen missing from Device Manager. Are you also bothered by the issue? This post of MiniTool summarizes several effective troubleshooting methods for you.
The Hardware and Devices troubleshooter is a Windows built-in tool that can help troubleshoot the issues related to the hardware and devices. If the HID-compliant touch screen driver is missing, you can try running this troubleshooter.
As you know, the Registry Editor holds many key values in Windows OS. If the values are configured improperly, then it may cause some problems like the HID compliant touch screen missing. To fix the issue, you should check if the key value of the touch screen is correct.
If the HID compliant touch screen missing problem just appears after you install some Windows updates, then you can perform a system restore to revert your system to an earlier date when your touch screen works fine. To restores your Windows system, the system restores point is commonly used. You can read this post to learn more detailed steps.
The touchscreen on my Pavilion x 360 is AWOL. It doesn't even show up in the component listing for an F2 scan. I've done all the steps in David's note above with no success. Somewhere, there has to be a place that can tell me how to remind my device that it does have a touchscreen.
The touchscreen test can be reached by following the below steps:
NOTE: If the touchscreen test option is still absent then please download and install the HP UEFI Hardware Diagnostics menu via this link.The laptop needs to be restarted once the installation is complete. Then you may once again try to run the hardware tests.
So I have a Microsoft Surface Laptop 2, i5. I upgraded to Windows 11 about a month ago all was fine until I decided to install my graphics card update (Intel(R) UHD Graphics 620) through Intel Update & Install. Since then, I began to get a BSOD after I had put my computer to sleep a couple of times. The keyboard lit up and nothing would appear on the screen and after waiting over a couple minutes, the BSOD would appear as stop code INTERNAL_POWER_ERROR.
After googling the problem, I figured it is a driver error. I downloaded Outbyte Driver Updater and carried out a scan. It found numerous drivers that were not updated. So after updating them (and setting a restore point), I thought hey presto, all was fixed. But NO! What I realised was that my touch screen stopped working! I decided to carry out all the usual checks, restart computer, uninstall drivers, safe mode etc etc, but nothing worked. I did notice that once I restart my computer, my touch screen works, but not the gestures, such as Zoom in/out pinches AND after putting the head down of the laptop so it goes to sleep, and then turning it back on, the touch screen fully STOPS working.
I checked device manager and HID compliant touch screen driver was missing. Though there are two other touch drivers - Intel(R) Precise Touch Device and Koga Extended Touch Device. I found the HID compliant touch screen driver to be updated by Outbyte Updater so I tried to system restore to restore it back to before the driver was updated. Neither the Outbyte Updater or Windows could do a proper system restore, I do not know for whatever reason, whenever the computer restarts an error message said the system restore could not be completed. What is worse the BSOD still appeared after putting the laptop to sleep a few times.
After covering all the avenues I had googled, I came to the conclusion that I need to reset my laptop to factory settings. I did this, once with Windows 11, then again with to Windows 10 and then back to Windows 11, and each time the HID Compliant Touch Screen Driver was missing in Device Manager (I even tried show hidden drivers). I thought the drivers reset too following a full proper clean reset of Windows but i guess not! Now I also lost the restore points of Outbyte Driver before the HID touch was updated (Outbyte are going to get the worst review after this!!)
So currently I am with no touch screen unless I restart my laptop and until I close the lid and put it to sleep. And if I do that a few times, my keyboard lights up but screen remains black and I eventually get the BSOD INTERNAL_POWER_ERROR come up and restarts my computer. I have screenshotted a picture of my device manager showing hidden drivers for someone to help.
I have also done Scan for Hardware changes on device manager - nothing. I have done the Windows troubleshooting as advised online and different forums - nothing resolved or picked up there. I have done Windows Update - nothing. I have reverted Windows Update - nothing.
I have also tried to download touch screen drivers from the Microsoft Catalogue and even The Surface Laptop 2 Drivers and Firmware on the Microsoft website but to absolutely nothing solving my issue. Is there any way to download the HID Compliant Touch Screen Driver separately? I keep seeing the same answers online as above - I need something different. I need a solution. Please can someone help!! Can I just put it out there, yes I absolutely sure my touch screen was working absolutely fine before because I would use it every single time! I wish I had never updated my drivers!!! I need new methods or solutions please!!
I'd advise you to reset your computer, keep Windows 11 and download only what's missing in Device Manager or go to the motherboard manufacturer website and download it's appropriate ones. NEVER use those drivers download tools (e.g. Driver Easy, Driver Booster) because they often cause more harm than good.
As for the Windows 11... Do your manufacturer offer drivers in Windows 11? Might be a safe choice to stay in Windows 10 until it does or the O.S. becomes more stable. My experience is that there is little to none compatibility issues, but it's hard to fully understand the scope one driver or another might interfere on your system.
We need hardly tell you that touch screen issues are extremely dispiriting and that they always occur at the worst possible time. However, if your HID-compliant touch screen is missing, there is no need to despair: we know how to fix compliant touch screen not showing in Windows 7, 8, and 10. Just follow the instructions below to resolve your problem:
We hope our tips have proved useful in fixing your HID-compliant touch screen. If you need extra assistance in resolving your problem or have any suggestions regarding the issue, you are welcome to state that in the comment section below. We are always here to help you!
If you experience the touchscreen responding inaccurately, not sensitive, or not responding at all, please refer to the following troubleshooting in order. If your touchscreen doesn't have right-click function, please refer to How to set the right-click function for touchscreen.
If the touchscreen problem happens recently, and if you have ever created a restore point or there is an automatic system restore existed, try to restore the device to a point before the problem began to resolve the problem. Here you can learn more about How to use restore point to restore the system. If problems persist, please continue to the next step.
If the problem persists after all troubleshooting steps are completed. Please backup your personal files, then reset the device to back to its original configuration. Here you can learn more about How to reset the system.
If the touchscreen problem happens recently, and if you have ever created a restore point or there is an automatic system restore existed, try to restore the device to a point before the problem began to resolve the problem. Here you can learn more about How to use restore point to restore the system. If the problem persists, please continue to the next chapter for troubleshooting.
So I'm switching over from Windows and everything has been fairly smooth (for a Linux install at least). My laptop has a touchscreen, so I was trying to configure that, but lspci, lsusb, and xinput don't show any touchscreen devices. The laptop is a Lenovo Ideapad S740-15IRH. I ended up botting back into Windows to check the device and Device Manager shows
in the hardware IDs under HID-compliant touch screen. I also searched dmesg and journalctl for "touch" and "ELAN", but no such luck there. Is there a super obscure kernel module or something that supports it because I'd really like to have touchscreen available.
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