Budget 2025: Neglect of Opportunities for PwDs, Transgender Persons, HIV/AIDS Patients, SC/ST, Minorities, Sex Workers & Backward Communities

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Twinkle Soni

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Feb 5, 2025, 4:53:00 AMFeb 5
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To The Hon'ble Chairman & Committee Members,

,STANDING COMMITTEE ON FINANCE (2024-25)

Parliament of India

Kind Attention:   Shri  Prof. Sougata Ray 

Subject: Budget 2025: Neglect of Opportunities for PwDs, Transgender Persons, HIV/AIDS Patients, SC/ST, Minorities, Sex Workers & Backward Communities

Petition by : Jitendra Kumar Soni
Advocate for Disability Rights and Representative of Persons with Disabilities
Coordinator, Divyang Forum 2023 ( Kolkata) 

The Union Budget 2025 presented by the Government of India has failed to address the rights and socio-economic inclusion of Persons with Disabilities (PwDs), transgender persons, HIV/AIDS patients, and marginalized communities like sex workers and their children.

This budget was a critical opportunity to promote equal opportunities, accessible infrastructure, and economic participation, but instead, it has led to systemic exclusion, underfunding, and lack of clear policy direction.

The Department of Empowerment of Persons with Disabilities (DEPwD) has received a minimal budget allocation of ₹1,225.27 crore, which is a very low percentage of the total Union Budget. This raises concerns about the government's commitment to supporting persons with disabilities.

This allocation is far below the 5% funding demand from disability rights organizations and lacks clear directives for inclusion.

Despite increasing inflation and the growing need for support, there has been no increase in funding for:

Disability pension for PwDs and transgender persons.
Assistive technology, mobility aids, and rehabilitation.
Financial inclusion and employment incentives for PwDs, transgender persons, and HIV/AIDS patients.

Socio-economic support for sex workers' children.
Separate census for PwDs, transgender persons, and HIV/AIDS patients.

The absence of targeted funding proves that these communities are excluded from India’s economic vision.

Failure to Prioritize Employment, Economic Inclusion & Corporate Incentives

The budget fails to ensure employment security for PwDs, transgender persons, and HIV/AIDS patients.

1. Fulfillment of Reserved Jobs for PwDs & Transgender Persons
The 4% reservation for PwDs in government jobs is not being fully implemented.

🚫 Thousands of reserved jobs remain vacant.
🚫 No AI-based monitoring system has been introduced to track non-implementation.
🚫 Transgender persons still struggle to access government jobs despite the NALSA Judgment (2014).
👉 Demand: A national AI-based tracking system must be implemented to monitor and enforce the 4% reservation policy.

2. Special Tax Rebates & Subsidies for Employers Hiring PwDs & Transgender Persons
✅ Startups, corporate industries, private banks, and financial institutions that reserve minimum 3-5% of seats for PwDs, transgender persons, and HIV/AIDS patients must receive special tax rebates and subsidies.
✅ Funding should be provided for workplace accessibility modifications.
✅ Annual audits should be conducted to ensure compliance with inclusive hiring policies.
Infrastructure & Accessibility: Special Task Force & Access Audit
India’s public and private spaces remain inaccessible to all PwDs,. Most government offices, transport systems, and commercial buildings violate accessibility standards.

1. Special Task Force for Monitoring Implementation
🚀 A Central Task Force must be created to track the implementation of accessibility policies of PwDs community 
🚀 State-level committees must ensure barrier-free access to workplaces, public transport, and healthcare facilities.
🚀 Strict penalties must be imposed on institutions violating standard accessibility guidelines.
👉 Demand: A Task Force must be established within 30 days to ensure proper implementation of disability and transgender rights policies within a stipulated timeframe.

2. Nationwide Access Audit of Public & Private Spaces
📌 All public offices, private corporations, banks, hospitals, and universities must undergo an annual accessibility audit.
📌 Infrastructure upgrades must be funded through a ₹10,000 crore Accessibility Fund.
Healthcare, Insurance & Financial Support for PwDs, Transgender Persons & HIV/AIDS Patient

"The Ayushman Bharat scheme prioritizes Persons with Disabilities (PwDs), transgender persons, and HIV/AIDS patients in all healthcare institutes and organizations."

The Ayushman Bharat scheme does not prioritize PwDs, transgender persons, or HIV/AIDS patients in all Health care Institutes / organisation

Health insurance remains unaffordable due to high premiums and 18% GST.

1. GST-Free Health & Life Insurance Policies
👉 Demand: Immediate removal of GST on all health and life insurance policies for PwDs, transgender persons, and HIV/AIDS patients.

2. Free Medical Treatment Under National Health Mission
✅ HIV/AIDS community patients must receive totally free access to essential treatment under government schemes
✅ Transgender persons must receive gender-affirming healthcare without financial burdens.

Education: Scholarship Cuts & Special Census for PwDs, Transgender Persons & HIV/AIDS Patients
1. Scholarship Cuts for PwDs & Transgender Students
🚫 ₹12.32 crore has been cut from the scholarship budget (from ₹155 crore to ₹142.68 crore).
🚫 Higher education remains out of reach for PwDs & transgender students.
👉 Demand: Scholarship funding must be increased to ₹300 crore to support at least 10 lakh Pwds and transgenders  students across India.

2."A separate, comprehensive, and detailed census/survey for Persons with Disabilities (PwDs), transgender persons, and HIV/AIDS patients must be conducted in 2025-27 or beyond to inform evidence-based policies and funding allocations."

Neglect of Sex Workers & Their Children
The budget makes no specific fund allocation for sex workers and their children, leaving them vulnerable to exploitation and poverty.

👉 Demand: A Special Welfare Fund of ₹5,000 crore must be created to provide:

✅ Education, employment & healthcare support for children of sex workers.
✅ Legal assistance and rehabilitation programs for sex workers.
✅ Financial aid for vocational training and employment generation.

"Urgent Requests: A Call for Immediate Action - Fulfill 4% reserved job vacancies for Persons with Disabilities (PwDs) and transgender persons through an AI-based or advanced tracking system."

"Introduce special tax rebates and subsidies for private employers, corporations, and industries that hire Persons with Disabilities (PwDs) and transgender persons."

"Establish a Special Task Force to monitor and ensure the timely and effective implementation of disability and transgender rights."

Set Up a Special Court of PwDs community and Transgenders  in all Districts( States & Union territory) of India to monitor implementation of disability & transgender rights.

Conduct a Nationwide Accessibility Audit of public & private infrastructure.

Allocate ₹10,000 crore for accessibility upgrades to create barrier-free infrastructure for all PwDs, particularly citizens with high care needs, such as those using wheelchairs, in public transport, workplaces, and universities.

Remove GST on Assistive Devices & Health Insurance for PwDs & marginalized communities.

Provide Free Medical Treatment for HIV/AIDS patients & gender-affirming care for transgender persons.
Increase Scholarship Funding to ₹300 crore for PwDs & transgender students.

Conduct a Nationwide  Separate PwD, Transgender & HIV/AIDS Census.

Create a ₹5,000 crore Welfare Fund for sex workers & their children. 

Final Call to Action: A Humble Yet Urgent Appeal
✅ We request a written response within 7 days outlining the government's action plan.
✅ We demand a high-level policy discussion within 15 days with PwD, transgender & Hiv/ AIDS representatives.

India cannot achieve "Viksit Bharat" without the inclusion of  approximate 10 crore  or above PwDs, and all transgender persons, HIV/AIDS patients & marginalized communities.

Sincerely,
Jitendra Kumar Soni
( Proud Divyang Member) 
Convenor, Divyang Forum 2023
Address: 49/19, Rabindra Sarani, Opp. Shanti Niketan Hall, Near Jalan Variety Shop,
Rishra, Hooghly, West Bengal - 712248

-----------+++

Our Demands on behalf of PwDs Community : An Urgent Appeal to the Government

  • Allocate 5% of the budget for the empowerment of PwDs.
  • Enhance Allocation to Indira Gandhi National Disability Pension (IGNDP): Increase the pension amount to at least ₹5,000/month to reflect realistic needs and align with international poverty alleviation standards. Index the pension amount to inflation to maintain its purchasing power over time and expand the coverage of the scheme to include more PwDs, especially in rural and remote areas.
  • Expand the scope of the ADIP (Assistance to Disabled Persons for Purchase/Fitting of Aids/Appliances) to include WHO-recommended priority devices and streamline the application process.
  • Immediately reverse the cut in scholarships and expand them to meet current needs.
  • Make special budgetary allocations for education, health, employment, and infrastructure for PwDs.
  • Prioritize PwDs in Artificial Intelligence, skill development, MSME, and other schemes, and simplify the application process with minimal documentation.
  • Conduct a comprehensive Survey/ Census to obtain accurate data on the PwD population, and determine the budget for all PwD schemes based on this data.
  • Make special efforts to promote the social and economic inclusion of PwDs.
  • Provide full tax exemption and special packages for all assistive devices for PwDs.
  • Announce GST-free health and life insurance policies for PwDs.
  • Provide special tax incentives for corporates, private banking, and industrial sectors to ensure 3% employment of PwDs.
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Twinkle Soni

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Feb 10, 2025, 9:24:22 AMFeb 10
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Subject: Draft Policy Framework for the Full Inclusion, Rights, and Empowerment of Persons with Disabilities (PwDs)-2025

Dear Respected Policymakers, Office Bearers, and Representatives,

I hope this message finds you well.

I am writing to share a draft of the Policy Framework for the Full Inclusion, Rights, and Empowerment of Persons with Disabilities (PwDs). This document has been prepared to serve as a comprehensive guide and advocacy tool aimed at ensuring that Persons with Disabilities in India enjoy equal opportunities, dignified living, and full participation in society. The framework addresses critical areas such as legal reforms, infrastructural accessibility, economic inclusion, healthcare, education, and public awareness.

This draft has been developed by a concerned citizen with disabilities and is being circulated in my capacity as the Convenor of Divyang Forum 2023 (Kolkata). It is intended for review and constructive input from policymakers, officials across relevant departments and ministries, and representatives from the banking, corporate, and industrial sectors, as well as other organizations committed to inclusivity.

This communication does not carry any liability for inaccuracies or misrepresentations contained within. The intent is not to harm or disrupt the goodwill of any individual, organization, or entity. Any views or opinions expressed are purely for awareness-building purposes and reflect a commitment to supporting the empowerment and rights of PwDs.

"We look forward to receiving your feedback and suggestions on the Comprehensive Policy Framework for the Full Inclusion, Rights, and Empowerment of Persons with Disabilities (PwDs). We kindly request that you:

1. Review the document carefully

2. Add your valuable views and suggestions

3. Forward the document to all relevant authorities, organizations, and stakeholders within your network

Please also send a copy of your feedback and suggestions to me, so we can compile and incorporate them into the final policy framework (draft) .

Your input and support are crucial in creating a truly inclusive society for PwDs. Thank you for your time and consideration. I look forward to engaging with you on this important  Disability matter.

Warm regards,

Jitendra Kumar Soni ( PwDs)  

Convenor, Divyang Forum 2023


49/19, Rabindra Sarani, Opp. Shanti Niketan Hall,
Near Jalan Variety Shop, Rishra, Hooghly,
West Bengal - 712248
Mobile: 7439848244 / 7044337707
Email: sonitwi...@gmail.com / divyangf...@gmail.com


Attachments:

  • Draft_Policy_Framework_PwDs.

*Draft of Policy Framework for the Full Inclusion, Rights, and Empowerment of Persons with Disabilities (PwDs)*

This framework is designed to ensure that Persons with Disabilities (PwDs) live with dignity, equality, and freedom from discrimination. The policy covers all critical barriers to their full participation in society, including legal, economic, educational, infrastructural, healthcare, and social inclusion. By breaking down these barriers, this agenda will create a fully inclusive environment where PwDs can thrive and contribute meaningfully to the social, cultural, and economic fabric of India.

I. Legal & Policy Reforms
Universal Access to Government Benefits

Single-window Service: Establish single-window counters for issuing disability certificates, UDID cards, health cards, voter IDs, pension cards, and other welfare schemes.

Accessible Application Processes: Streamline application procedures, making them available in Braille, sign language, and large print formats.
Information Dissemination: Distribute free informational booklets on disability rights, benefits, and schemes in regional languages and English.

Amendment to the RPWD Act:
 Amendment in RPWD Act for Private Sector Job Reservation

Enforce mandatory 4% job reservations for PwDs in private and public sectors, and implement AI-based monitoring systems to track compliance.
Annual audits for inclusive hiring practices. 

 Any act involving racism, bullying, or the use of derogatory, abusive language—including mimicry, jokes, or slurs that misrepresent or dehumanize Persons with Disabilities—shall be subject to strict penalties and punitive measures as prescribed herein.


Strict Enforcement of Accessibility Laws

Ensure universal accessibility in public and private buildings, including educational institutions, residential complexes, and workplaces.
Annual Accessibility Audits to ensure compliance.

Stronger Anti-Discrimination & Harassment Laws

Criminalize discrimination in employment, education, healthcare, and public spaces, with fast-track courts for PwD-related cases.

Representation in Governance & Policy Making

Reserved Seats for PwDs in legislative bodies (Parliament, state legislatures, local governance).

Provide leadership programs for PwDs to develop governance and policymaking skills.

Mandatory Disability-Inclusive Insurance

Implement GST-free health and life insurance policies for PwDs.
Ban charging higher premiums for PwDs, including those with pre-existing conditions.

Strict Monitoring of Disability Welfare Schemes

Real-time tracking and independent audits to ensure welfare schemes for PwDs are effectively implemented and managed.

Inclusive Disaster Management

Ensure priority access for PwDs in evacuation, relief efforts, and resource allocation during disasters.

Accessible early warning systems in text, Braille, and sign language.

Guardianship Reform

Implement supported decision-making for PwDs who need assistance and eliminate forced guardianship.

Establishment of Special Disability Courts

Establish special disability courts in each district to handle cases related to disability rights violations and workplace grievances.

II. Infrastructure & Accessibility
Universal Accessibility in Public & Private Buildings

Ensure all public and private buildings comply with universal design principles, ensuring accessibility for PwDs, including ramps, elevators, tactile pathways, and Braille signage.

Accessible Transport for PwDs

Wheelchair-accessible public transport (buses, trains, metros) with priority seating and audio-visual announcements.

Provide dedicated accessible parking spaces and accessible toilets at all bus, railway, and metro stations.

Healthcare Accessibility

Ensure all healthcare facilities (hospitals, clinics) are wheelchair accessible and provide sign language interpreters and Braille-based materials.

Inclusive Tourism & Hospitality

All tourist destinations must provide wheelchair-accessible pathways, Braille signage, and access to services for PwDs.

Ensure that hotels, airports, and railways offer priority mobility assistance at no extra cost.

Special Funds for Accessible Infrastructure for PwDs

Establish special funds dedicated to creating accessible infrastructure in public spaces, transportation hubs, educational institutions, and healthcare facilities across the country.

Allocate funds for the development of barrier-free infrastructure such as ramps, elevators, tactile pathways, accessible toilets, and assistive technology in all public buildings and public transport systems (buses, trains, metro stations).
Set up dedicated funding for the construction of accessible community spaces, parks, and recreational areas that are inclusive of PwDs.

III. Economic Inclusion & Employment
Inclusive Workplace Policies

Employers must provide reasonable accommodations for PwDs, including assistive technologies, adaptable workspaces, and flexible working hours.
Annual audits to monitor compliance with inclusive hiring policies in both public and private sectors.

Financial Inclusion & Banking Accessibility

Ensure all ATMs and mobile banking services are accessible to PwDs, with options like large print, sign language, and audio prompts.

Provide financial literacy programs for PwDs to manage finances effectively.

Full GST Exemption on Assistive Devices

Implement full GST exemption on essential assistive devices like wheelchairs, hearing aids, prosthetics, and mobility aids.

Expand the ADIP Scheme

Expand the Assistance to Disabled Persons for Purchase/Fitting of Aids/Appliances (ADIP) scheme to include WHO-recommended priority devices and streamline the application process.

Support for PwD Entrepreneurs

Provide financial support, including interest-free loans, grants, and seed funding for PwDs to start businesses or engage in self-employment.

Set up co-working spaces and mentorship programs for PwD entrepreneurs.

Scholarship Funding for PwDs

Increase scholarship funding for PwDs in higher education and vocational training, especially in STEM fields.

IV. Budget Allocations & Financial Support for PwDs

Enhance Allocation to Disability Welfare

Allocate 5% of the national budget to PwD empowerment programs, focusing on education, healthcare, employment, and accessible infrastructure.

Indira Gandhi National Disability Pension (IGNDP): Increase pension amounts to ₹5,000/month, indexed to inflation, and expand the scheme to more PwDs, particularly in rural areas.

Increase Scholarship Funding

Immediately reverse cuts in scholarship funding and expand scholarships for PwDs in all educational fields.

Promote PwDs in Emerging Sectors

Provide PwDs access to emerging sectors like Artificial Intelligence, renewable energy, and data science through specialized training programs and mentorship initiatives.

V. Education & Higher Studies Inclusion
Mandatory Reserved Seats & Free Education for PwDs

Reserved  free education seats for PwDs in all private educational institutions (schools, colleges, universities), ensuring at least 1% of the total student population is dedicated to PwDs in each private institution.

Free education for PwDs in all government-run educational institutions.

Fully Accessible Special Education Institutes

Establish fully accessible special education institutes for PwDs in every district to provide personalized and inclusive education, with specialized teachers, assistive technologies, and therapeutic services.

Special Funds for Medical and Educational Institutes for PwDs

Set up special funds for building accessible educational hubs and medical institutes for PwDs, similar to institutions like AIIMS, in each state to ensure equal access to quality healthcare and education.

VI. Media Representation & Public Awareness
Inclusive Media Representation

Ban derogatory portrayals of PwDs in films, TV shows, and media, and encourage empowered and realistic representations of PwDs.

Establish a National Media Oversight Committee to monitor media content related to PwDs.

Public Awareness Campaigns

Launch nationwide campaigns to educate the public about disability rights, showcasing the talents, contributions, and potential of PwDs.

VII. Monitoring, Accountability, and Transparency
Independent Monitoring of Policies

Establish third-party monitoring mechanisms to ensure the effective implementation of policies related to PwD inclusion and empowerment.

Public Access to Disability Data

Publish annual reports on disability inclusion progress, with publicly accessible data about the PwD population and resource allocation.
Accountability for Government Officials and Agencies

Conduct regular performance reviews for government officials and agencies overseeing the implementation of disability policies.

VIII. Public and Private Sector Collaboration

Public-Private Partnerships for Disability Solutions

Foster collaborations between public and private sectors to develop accessible infrastructure, assistive technologies, and inclusive services.

Private Sector Leadership in Disability Inclusion

Recognize and incentivize corporations that lead in inclusive hiring practices, accessible workplace design, and disability advocacy.

IX. International Collaboration and Learning
Adopt International Best Practices

Collaborate with global bodies like the UN, WHO, and ILO to adopt international best practices in disability inclusion.

International Conferences on Disability Inclusion

Host international conferences focused on disability inclusion to share knowledge and collaborate with experts from around the world.

 The Disability Rights and Inclusion Agenda 2025 presents a comprehensive and holistic approach to ensuring that PwDs have equal access to education, employment, healthcare, and social participation. By focusing on legal reforms, education, employment, infrastructure, and accessible transportation, India can become a truly inclusive society where PwDs live with dignity and have the opportunity to contribute meaningfully to the nation’s growth.



------------------------------------------
Checklist of present drawback :

Checklist of present drawbacks in the current Indian policy framework related to Persons with Disabilities (PwDs), based on ongoing challenges and gaps in the existing system:

1. Lack of Universal Accessibility

  • Inconsistent Accessibility Standards: Many public and private buildings, transportation systems, and healthcare facilities are not fully accessible, lacking  Standard ramps with side rallings, Braille signage, and other necessary accommodations.
  • Unmet Requirements for Accessible Transport: While some cities have accessible public transport, many areas still lack wheelchair-accessible buses, trains, and metro systems.

2. Underrepresentation in Employment

  • Low Employment Rates for PwDs: Despite the legal framework, private sector compliance with job reservations (4% quota) for PwDs remains poor.
  • Lack of Inclusive Workplaces: Many workplaces do not have the necessary accommodations like assistive technologies, flexible hours, or physical accessibility.
  • Limited Job Training and Skill Development: There is a lack of tailored job training and skill development programs for PwDs, especially in emerging sectors like technology and renewable energy.

3. Educational Gaps

  • Inadequate Special Education Infrastructure: Special education institutes for PwDs are limited, especially in rural areas. Most schools lack the necessary assistive technologies and trained staff.
  • Limited Reserved Seats in Private Institutions: While public institutions are mandated to reserve seats for PwDs, private educational institutions are not consistently required to do so.
  • Barriers in Higher Education: Even with reserved seats, PwDs face challenges in higher education due to physical inaccessibility, lack of specialized support services, and financial constraints.

4. Healthcare Inequality

  • Limited Accessible Healthcare Services: Many healthcare facilities, especially in rural areas, are not accessible to PwDs, and there are insufficient sign language interpreters, Braille resources, and assistive devices available.
  • Disability-Specific Health Services: Limited access to specialized health services, rehabilitation, and mental health care tailored to the needs of PwDs.
  • Inadequate Nutrition and Wellness Programs: There is a lack of integrated programs focusing on nutrition and wellness specific to the health needs of PwDs.

5. Social and Economic Exclusion

  • Low Economic Participation: PwDs face significant barriers to economic participation, with many unable to access loans, business funding, and financial services due to inaccessible banking systems.
  • Financial Dependence on Family: Many PwDs rely on family members for financial support due to lack of inclusive job opportunities or government schemes.
  • Lack of Support for PwD Entrepreneurs: There are limited government schemes providing financial and mentorship support for PwD-led businesses.

6. Discrimination and Stigmatization

  • Social Stigma and Biases: PwDs continue to face widespread discrimination, particularly in education, employment, and public life, leading to their marginalization.
  • Limited Legal Protection: While there are laws to protect PwDs, enforcement is weak, and violations often go unpunished. There is also a lack of legal recourse for PwDs in many areas, such as employment and healthcare.

7. Weak Policy Implementation

  • Inconsistent Enforcement of Disability Rights: Though there are policies in place, the implementation and monitoring of these laws are inconsistent and often ineffective.
  • Lack of Annual Audits and Monitoring: Few independent audits of disability welfare schemes and the actual condition of accessibility in public spaces.
  • Inadequate Government Accountability: Limited accountability for government agencies and officials responsible for PwD-related welfare schemes, resulting in gaps and delays in services.

8. Limited Public Awareness and Representation

  • Negative Media Representation: PwDs are often portrayed negatively or inaccurately in media, perpetuating stereotypes and misconceptions.
  • Lack of Awareness Campaigns: Insufficient public awareness campaigns to educate society on the rights and capabilities of PwDs.

9. Insufficient Disaster Preparedness and Response

  • Exclusion in Disaster Management Plans: PwDs are often overlooked in disaster preparedness and response plans, with insufficient priority in evacuation, relief, and rehabilitation efforts.
  • Lack of Accessible Early Warning Systems: Early warning systems for disasters are not fully accessible, especially in formats such as Braille, sign language, or audio-based alerts.

10. Inadequate Financial Support

  • Insufficient Welfare Schemes and Pensions: The existing disability pension schemes, such as the Indira Gandhi National Disability Pension (IGNDP), provide limited financial assistance and do not cover all PwDs, particularly those in rural areas.
  • Limited Scholarships for Higher Education: The scholarship opportunities for PwDs in higher education are limited, and many face challenges in accessing them due to bureaucratic hurdles and financial barriers.

11. Inadequate Focus on Mental Health and Emotional Well-being

  • Lack of Mental Health Support for PwDs: There is insufficient mental health care available for PwDs, especially those with intellectual disabilities and developmental disorders. Services are not well integrated into existing healthcare systems.
  • Neglect of Emotional Support: The mental and emotional well-being of PwDs is often overlooked, with limited resources available for counseling, peer support, or stress management programs.

12. Lack of International Collaboration and Best Practice Adoption

  • Limited Collaboration with International Bodies: India's disability policies and practices are not always aligned with international best practices and standards in disability inclusion.
  • Absence of Global Knowledge Exchange: There are few initiatives to learn from global leaders and organizations in disability rights and inclusion.

The current Indian policy framework for PwDs, while having made some strides, still faces significant challenges in terms of implementation, accessibility, inclusion, and the provision of equal opportunities. Major improvements are needed in legal protections, accessibility, educational and employment opportunities, healthcare, public awareness, and financial support. The above drawbacks highlight the areas that require urgent attention and reform to create a truly inclusive and equitable society for PwDs.

------------------------

Disclaimer of Liability

The present communication/ draft is intended solely for the purpose of creating awareness as a concerned member of the People with Disabilities (PwDs) community in India. It aims to inform and advocate for the rights and inclusion of PwDs in various aspects of society.

This communication does not carry any liability for inaccuracies or misrepresentations contained within. The intent is not to harm or disrupt the goodwill of any individual, organization, or entity. Any views or opinions expressed are purely for awareness-building purposes and reflect a commitment to supporting the empowerment and rights of PwDs.

We disclaim any responsibility for errors or omissions and encourage all readers to independently verify any information provided herein.


Draft by : Jitendra Kumar Soni

Convenor, Divyang Forum 2023

49/19, Rabindra Sarani, Opp. Shanti Niketan Hall,
Near Jalan Variety Shop, Rishra, Hooghly,
West Bengal - 712248
Mobile: 7439848244 / 7044337707
Email: sonitwi...@gmail.com / divyangf...@gmail.com

On Wed, 5 Feb, 2025, 10:12 am Twinkle Soni, <sonitwi...@gmail.com> wrote:

Reminder Petition

Subject:  Request for Accessibility Features and Barrier-Free Infrastructure in Post Offices Across India

To,
The Honorable Chief Postmaster General, All Circle/ States Department of Posts, India

Cc: Hon. Minister, Ministry of Communication, India

Cc' Hon. Secretary of Posts, New Delhi

Cc: Hon. Finance Minister of India & Office Bearers of Dept. Of Expenditure, India

Cc,  Hon. DG Posts, Department of Post's, India

Cc: Hon. Chairperson,& Office Bearers Ministry of Social Justice & Empowerment

Cc: Hon. Chief Disability Commissioner of India

Cc: Hon. State Disability Commission,, All States & Union Territory, India

All other relevant authorities/ Organisation

Dear Sir/Madam,

We, the undersigned representatives of the Divyang (Persons with Disabilities) community of India, submit this reminder on behalf of:

  • PwDs (using wheelchairs, crutches, and other mobility aids).
  • Pregnant women and individuals with temporary injuries.
  • Parents managing strollers with children.
  • Tourists and commuters carrying heavy luggage.

We reference our prior petitions highlighting the urgent need for accessibility in post offices and the lack of responsiveness from your esteemed office. This neglect demonstrates a failure to uphold the rights of Persons with Disabilities (PwDs), amounting to discriminationharassment, and violation of several provisions, including:

  • The Rights of Persons with Disabilities (RPwD) Act, 2016.
  • The UNCRPD, ratified by India.
  • The Accessible India Campaign (Sugamya Bharat Abhiyan).
  • Various guidelines issued by the Department of Expenditure, DoPT, MSJE, and RBI.
  • The High Court and Supreme Court of India rulings, including the landmark judgment dated November 8, 2024, mandating accessibility compliance in all public spaces, particularly government services.

Key Issues Observed in Post Offices Nationwide

The Divyang community has consistently faced barriers in accessing essential postal services due to:

  1. Inaccessible Infrastructure:

    • Lack of ramps with side railings or wide doorways for wheelchair users.
    • Absence of tactile pathways, elevators, and accessible toilets.
  2. Lack of Assistive Tools:

    • Non-availability of Braille signage or audio-enabled announcements.
    • Poorly trained staff unaware of disability etiquette.
  3. Non-Compliance with Legal Mandates:

    • Neglect in implementing guidelines outlined in the RPwD Act, 2016.
    • Non-adherence to Supreme Court rulings enforcing universal accessibility standards.

Urgent Demands

In light of the above, we seek:

1. Accessibility Audit and Barrier-Free Infrastructure Implementation

  • Conduct a comprehensive accessibility audit of all post offices in your circle by June 2025.
  • Provide data on:
    • Post offices with standard ramps, elevators, tactile strips, and accessible toilets.
    • Availability of assistive technologies, including Braille signage and audio-enabled systems.

2. Budget Allocation for Accessibility

  • Immediate allocation of funds for retrofitting and upgrading post offices with barrier-free infrastructure.

3. Training and Awareness

  • Introduce mandatory disability awareness training for postal employees.
  • Establish grievance redress mechanisms specifically for PwDs.

4. Implementation of Supreme Court and High Court Orders

  • Enforce compliance with the recent Supreme Court directive (November 8, 2024) and other relevant High Court rulings, particularly those of the High Court of West Bengal.
  • Provide details of steps taken to address accessibility gaps in older post offices, especially in heritage buildings and rural areas.

5. Acknowledgment and Updates

  • Immediate acknowledgment of this petition and regular updates on the progress of accessibility improvements.

Legal and Moral Obligations

  • Supreme Court Order (November 8, 2024): Mandates that all public spaces, including post offices, comply with accessibility standards.
  • RPwD Act, 2016: Non-compliance constitutes a violation of Section 44, which mandates barrier-free access to all public services.
  • High Court of West Bengal: Recent rulings emphasize the importance of accessible infrastructure for government services.

Failure to address these concerns will necessitate legal escalation, including:

  1. Filing Public Interest Litigations (PILs) for enforcement of accessibility laws.
  2. Initiating peaceful protests and public campaigns to draw attention to the neglect.

Call to Action

We respectfully request that your office:

  1. Provide an official response to this petition within 15 working days.
  2. Share a detailed timeline for achieving accessibility compliance in your circle/state.
  3. Commit to ensuring all post ensuring are ully accessible by 2025-26 at the latest.

Contact Details:

We look forward to your prompt action and a positive resolution to this matter.

Sincerely,
Jitendra Kumar Soni
Convenor, Divyang Forum 2023
(On behalf of the Divyang Community of India)



Twinkle Soni

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Feb 10, 2025, 9:24:23 AMFeb 10
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Dear Sir/Madam,

Please find attached the URGENT MEMORANDUM & COMPLAINT PETITION on behalf of all consumers of India. This document calls for the immediate implementation of comprehensive fair pricing reforms—including the establishment of a National Price Control Authority, mandated price audits, and strict enforcement mechanisms—to prevent unethical pricing and exploitation across sectors such as FMCG, Healthcare, Private Hospitals, Educational Institutions, Insurance, Public & Private Banking, NBFC, Transportation, and more.

We respectfully request that you review the detailed proposals contained within, share your suggestions and feedback, and disseminate this memorandum to all relevant authorities within your purview for immediate action. Your prompt attention and cooperation in safeguarding consumer rights and ensuring market transparency are highly appreciated.

Jitendra Kumar Soni

Convenor, Divyang Forum 2023

Address: 49/19, Rabindra Sarani, Opp. Shanti Niketan Hall, Near Jalan Variety Shop,

Rishra, Hooghly, West Bengal - 712248

Mobile: 7439848244 / 7044337707

Email: sonitwi...@gmail.com / divyangf...@gmail.com

------------------------------------------------------  

URGENT MEMORANDUM & COMPLAINT PETITION
ON BEHALF OF ALL CONSUMERS OF INDIA

Subject:
Immediate Implementation of Comprehensive Fair Pricing Reforms – Establishment of a National Price Control Authority, Mandated Price Audits, and Enforcement Mechanisms to Prevent Unethical Pricing and Exploitation Across Sectors (Including FMCG, Healthcare, Private Hospitals, Educational Institutions, Insurance, Public & Private Banking, NBFC, Transportation, and More)

To:

The Honorable Prime Minister of India
The Honorable President of India
The Honorable Finance Minister of India
The Chairperson, Ministry of Consumer Affairs
The Chief Ministers & Chief Secretaries of All States
The Governors of All States
The Relevant Ministers of All Ministries
National Regulatory Authorities including:
National Pharmaceutical Pricing Authority (NPPA)
Competition Commission of India (CCI)
Reserve Bank of India (RBI)
Food Safety and Standards Authority of India (FSSAI)
IRDA
IMA
Central Drugs Standard Control Organization (CDSCO)
Bureau of Indian Standards (BIS)
And all other Relevant Authorities
CC:
Members of Parliamentary Committees, NITI Aayog, State Consumer Protection Councils, and Consumer Rights Organizations

I. Introduction & Rationale
We, the undersigned citizens, consumer rights advocates, and representatives of vulnerable communities, submit this memorandum as a formal demand for immediate reform of India’s pricing framework. The proliferation of unethical pricing practices—including artificial inflation of Maximum Retail Prices (MRP), misleading discounting, hidden fees, and exploitative markups across critical sectors such as FMCG, healthcare, private education, transportation, insurance, public & private banking, NBFC, and more—has severely impacted the average consumer. These malpractices are a significant contributor to inflation, erode consumer trust, and restrict access to essential services for low-income families, senior citizens, and marginalized communities.

Additional Considerations:

Economic Impact: Unchecked pricing malpractices distort market signals and can lead to long-term economic imbalances. Transparent pricing is essential for consumer confidence and sustainable economic growth.
Data-Backed Evidence: Preliminary data available through public search engines and market research indicate that many consumers are paying inflated prices compared to production or import costs.
Social Justice: A fair pricing structure is not only an economic imperative but also a social justice measure, ensuring that every Indian, irrespective of income, can access essential goods and services at reasonable rates.
II. Core Demands & Legal Foundation
A. Price Transparency and Fair MRP Regulations
Cap on Markups:

Consumer Goods: Enforce a maximum allowable markup of 40% above the verifiable production/import cost.
Healthcare Sector: Restrict hospitals, pharmacies, and healthcare providers to a maximum profit margin of 30% on consumables, medicines, and standard procedures.
Additional Recommendations:
Introduce periodic reviews of allowable markup percentages based on inflation rates and international best practices.
Establish a tiered pricing mechanism for essential versus non-essential goods to ensure that life-critical items remain affordable.
Mandatory Disclosure:

All products and services must clearly display:
Manufacturing/import cost
Retailer margin
Applicable taxes
Manufacturing and expiry dates
Integrate QR-code enabled access to detailed pricing breakdowns on packaging and billing systems.
Additional Recommendations:
Extend these disclosure requirements to digital and online marketplaces, ensuring e-commerce platforms are subject to the same transparency standards.
Launch a national consumer education campaign detailing how to interpret these disclosures and what rights consumers have if discrepancies are found.
Legal Basis:

Supported by:
Consumer Protection Act, 2019
Legal Metrology Act, 2009
Competition Act, 2002
Drugs (Prices Control) Order, 2013
Clinical Establishments (Registration and Regulation) Act, 2010


Additional Recommendations:
Propose amendments to existing acts to incorporate explicit provisions on maximum markups and mandatory cost disclosure.
Align these measures with international trade and consumer protection standards, ensuring compatibility with global best practices.
B. Establishment of an Independent National Price Control Authority (NPCA)
Legislative Mandate:

Enact the “Fair Pricing and Consumer Protection Act” to empower the NPCA with statutory authority over pricing across all sectors.
This Act shall consolidate and enhance existing regulations, ensuring uniform and binding enforcement nationwide.
Additional Recommendations:
Establish a clear timeline for drafting, stakeholder consultations, and implementation of the Act.
Include periodic reviews and amendments provisions to keep the regulatory framework adaptive to market changes.
Organizational Structure & Empowerment:

Governing Board:
Chaired by an independent expert in economics or public policy.
Board members to include representatives from the Ministry of Consumer Affairs, legal experts, consumer rights activists, industry specialists, and technology advisors.
Establish regional branches for localized monitoring and enforcement.

Additional Recommendations:
Define clear performance metrics and accountability frameworks for NPCA officials.

Institute mandatory training and capacity-building programs to ensure adherence to the latest pricing and regulatory technologies.
Operational Wings:

Enforcement Wing:
Responsible for investigations, on-site inspections, and coordination with law enforcement agencies.
Additional Recommendations:
Create specialized task forces for rapid response during emergencies or identified pricing crises.
Develop whistleblower channels to encourage reporting of unethical practices.

Audit & Compliance Wing:
Mandate independent, bi-annual price audits across all sectors.
Additional Recommendations:
Foster partnerships with accredited accounting and auditing firms and academic institutions for cutting-edge audit methodologies.

Technology & Data Analytics Wing:
Develop and manage a centralized digital portal for real-time pricing data, consumer complaints, and market surveillance.

Additional Recommendations:
Integrate advanced data analytics and artificial intelligence (AI) to detect anomalies in pricing patterns and predict potential exploitation trends.

Enforcement Powers:

Authority to impose fines (e.g., ₹50 lakh or more per violation with escalated penalties for repeat offenses).
Mandate immediate corrective measures, including price adjustments.
Initiate criminal proceedings for egregious or repeat offenses.

Additional Recommendations:
Establish a restitution fund to compensate consumers adversely affected by unethical pricing practices.
Implement a graduated penalty system with incentives for early compliance and remedial actions.

Transparency & Oversight:

All audit reports and enforcement actions to be publicly available on the NPCA portal.

An independent oversight committee, comprising civil society experts and academicians, will review NPCA activities quarterly and submit reports to Parliament and the Ministry of Consumer Affairs.

Additional Recommendations:
Host periodic public consultations to gather consumer feedback on the effectiveness of pricing reforms.
Publish summary dashboards in accessible language for the general public to ensure continuous transparency.

C. Regular Price Audits & Data-Driven Enforcement
Independent Auditing:

Engage accredited third-party auditors with expertise in cost accounting, market analysis, and regulatory compliance.

Conduct bi-annual audits across sectors including essential FMCG, healthcare, private educational institutions, transportation, insurance, public & private banking, NBFC, and others.

Additional Recommendations:
Encourage collaborations between government agencies and academic institutions to refine audit methodologies.
Utilize standardized digital tools to facilitate the consistent collection and analysis of pricing data.
Audit Methodology:

Data Collection & Verification:
Use digital invoicing, barcode scanning, and blockchain-based systems to verify production or procurement costs.
Cross-check with industry benchmarks and declared figures.

Additional Recommendations:
Regularly calibrate digital systems to maintain data accuracy.
Integrate pricing audit data with existing financial and regulatory databases for a comprehensive oversight mechanism.

Public Reporting:
Publish detailed audit outcomes on the NPCA portal in formats accessible to both experts and the general public.

Additional Recommendations:
Develop interactive dashboards that allow consumers to view pricing trends and audit summaries in real time.


Consumer Complaint Integration:
Establish a robust online grievance redressal system with transparent case-tracking that triggers a preliminary investigation or audit for each complaint.
Additional Recommendations:
Integrate a mobile application and a 24/7 hotline to ensure prompt consumer support and transparency in the complaint resolution process.
III. Sector-Specific Implementation Measures & Examples
A. Essential FMCG & Consumer Products
Example: A packaged food item with a production cost of ₹40 must have an MRP not exceeding ₹56.
Implementation:
Mandatory inclusion of a detailed cost breakdown on packaging, accessible via QR codes.
Utilize digital systems to cross-reference declared costs with actual market pricing, with deviations triggering audits and penalties.

Additional Recommendations:
Establish standardized cost structures for production and distribution channels to minimize price manipulation.
Introduce incentive schemes (such as tax benefits) for companies consistently adhering to transparent pricing practices.
B. Healthcare & Pharmaceuticals
Example: An essential medicine with a production cost of ₹20 should not be sold for more than ₹28.
Implementation:
Pharmacies and healthcare providers must issue itemized bills showing procurement cost, retailer margin, and applicable taxes.
Regular audits using digital billing systems and inventory records will ensure compliance.
For Hospitals:
Pre-register standardized pricing packages for common procedures with the NPCA.
Appoint a dedicated healthcare ombudsman within the NPCA to address disputes and enforce pricing corrections.
Additional Recommendations:
Implement cross-check mechanisms comparing domestic pricing with international benchmarks to ensure fairness.
Launch consumer awareness programs detailing rights regarding healthcare pricing and providing guidance on identifying overcharges.
C. Private Educational Institutions
Example: Private schools and coaching centers must publish transparent fee structures detailing tuition, administrative, and ancillary charges.
Implementation:
Fee structures must be submitted to state-level consumer protection authorities, integrated with NPCA oversight.
Periodic audits will compare fee structures against established regulatory benchmarks, with corrective actions enforced for unjustified increases.
Additional Recommendations:
Develop a standardized fee disclosure template that institutions must adopt.
Establish a dedicated grievance cell for parents and students to report irregularities in fee structures.
D. Transportation & Other Essential Services
Example: Ride-sharing services and public transport operators using dynamic pricing must disclose their pricing algorithms and methodologies.
Implementation:
NPCA, in consultation with technology experts, will require full disclosure of algorithm-based pricing methods.
Continuous monitoring will ensure that surge pricing during emergencies or special circumstances is justified, with penalties imposed for undue hikes.
Additional Recommendations:
Mandate that ride-sharing apps and transport services provide real-time notifications regarding dynamic pricing adjustments.
Integrate a review system that evaluates the fairness of algorithmic pricing on a periodic basis, ensuring consumer protection during peak demand times.
E. Insurance Sector
Example: Insurance companies must clearly disclose how premiums are determined, including detailed breakdowns of risk factors, administrative costs, underwriting margins, and applicable taxes. For instance, a basic health insurance policy’s premium should not exceed a predetermined reasonable percentage above the calculated risk-based premium.
Implementation:
Mandate transparent disclosure of premium computations in policy documents and on digital platforms. This disclosure should detail the risk assessment, administrative costs, profit margins, and any commission structures involved in the premium determination.
Regular audits using digital tools shall verify that the declared premium components align with the actual underwriting and administrative costs.
Additional Recommendations:
Develop standardized disclosure formats for various types of insurance (health, life, auto, etc.) to enable easy consumer comparison.
Establish a dedicated grievance redressal mechanism within the NPCA for disputes related to insurance pricing, ensuring prompt investigation and remediation.
Collaborate with the Insurance Regulatory and Development Authority of India (IRDAI) to align transparency requirements and enforce strict penalties for non-compliance.
Launch consumer education campaigns to clarify how insurance premiums are computed and to guide consumers on identifying and addressing potential overcharges.
F. Public, Private Banking & NBFC
Example: Public and private banks, as well as NBFCs, must transparently disclose all fee structures, interest rate margins, processing fees, and service charges. For example, the interest rate margin on a loan or the processing fee for a new account should be clearly itemized and justified based on standard cost and risk assessments.
Implementation:
Mandate the disclosure of all cost components related to loan products, deposit services, and other financial services on both printed and digital statements.
Require that banks and NBFCs publish detailed information on the methodologies used to determine interest rates, fee structures, and penalty charges, along with regular audits to verify the accuracy of these disclosures.
Additional Recommendations:
Develop standardized disclosure templates for banks and NBFCs to facilitate consumer understanding and comparison.
Establish a dedicated monitoring mechanism within the NPCA, in collaboration with the Reserve Bank of India (RBI) and other financial regulators, to review and enforce transparency in pricing practices within the financial sector.
Conduct regular audits of interest rate margins, processing fees, and other charges to ensure compliance with established norms, with any deviations triggering corrective actions and penalties.
Launch consumer awareness initiatives to educate the public about how to assess and compare financial service charges and interest rate calculations.
IV. Data-Driven Impact Assessment & Legal Obligations
Utilization of Technology:

Develop a digital pricing registry that collects real-time data from multiple sectors using advanced analytics and blockchain technology to ensure data integrity.
Additional Recommendations:
Collaborate with technology firms and research institutions to incorporate AI-based predictive analytics, capable of identifying anomalies and potential market exploitation.
Ensure the registry is interoperable with existing government data systems for comprehensive market surveillance.
Legal Enforcement:

All measures will be supported by existing legislation (Consumer Protection Act, Legal Metrology Act, Competition Act, etc.), with proposed amendments to clearly specify permissible markups.
Additional Recommendations:
Establish inter-agency protocols to facilitate coordinated legal actions against violators.
Develop a legal framework that allows for immediate judicial recourse and compensation for affected consumers, bolstered by the data collected through digital audits.
V. Consumer Demands & Call to Action
We respectfully demand that:

Acknowledgment:

This petition be formally acknowledged within 07 days of receipt.
Additional Recommendations:
Provide a public statement outlining the government’s initial action plan and timeline for addressing these concerns.
Establishment of the NPCA:

A robust National Price Control Authority must be established within 30 days, empowered by clear statutory authority and an operational structure as detailed above.
Additional Recommendations:
Initiate a consultative process with industry stakeholders and consumer groups during the NPCA’s formation to ensure a balanced approach.
Implementation of Audits & Transparency Mechanisms:

Mandatory, independent price audits and the development of a centralized digital pricing registry are to be operational within 60 days.
Additional Recommendations:
Ensure that audit methodologies and reporting mechanisms are subject to periodic public and expert review.
Enforcement of Pricing Regulations:

Strict enforcement measures—including steep fines, mandatory price corrections, and potential criminal proceedings for non-compliance—are to be fully implemented across FMCG, healthcare, private education, transportation, insurance, public & private banking, NBFC, and other sectors within 60 days.
Additional Recommendations:
Develop and publish a detailed enforcement guideline that outlines penalty structures, consumer redress processes, and timelines for corrective measures.
Sector-Specific Reforms:

Transparent cost disclosures, standardized pricing packages, and clear fee structures must be enforced in each relevant sector to prevent consumer exploitation.
Additional Recommendations:
Monitor and publicly report on the progress of these sector-specific reforms, ensuring continuous improvement based on consumer feedback.
Consequences of Inaction:
Failure to act will compel us to pursue all available legal remedies, including Public Interest Litigation in the Supreme Court, as well as initiating sustained public awareness campaigns (using platforms such as #FairPricingIndia and #AffordableHealthcare) to expose and counter unethical pricing practices. The long-term economic and social costs of inaction—including increased consumer burden, inflationary pressures, and diminished public trust—will necessitate urgent judicial and legislative intervention.

We urge the Government of India, in collaboration with the NPPA, CCI, RBI, FSSAI, CDSCO, BIS, and all relevant authorities, to take immediate and decisive steps to reform India’s pricing landscape. By instituting a strong and independent National Price Control Authority, mandating independent audits, and enforcing strict transparency and pricing regulations, India can safeguard consumer rights, stabilize inflation, and restore public trust in the market.

We look forward to your prompt response and meaningful action to ensure a fair and transparent marketplace for all citizens.

Submitted by:
Jitendra Kumar Soni
Convenor, Divyang Forum 2023
49/19, Rabindra Sarani, Opp. Shanti Niketan Hall,
Near Jalan Variety Shop, Rishra, Hooghly, West Bengal – 712248
This memorandum is submitted in the spirit of democratic accountability and with the expectation that timely, transparent, and consumer-friendly reforms will be implemented for the benefit of all Indians.


On Fri, 7 Feb, 2025, 9:40 am Twinkle Soni, <sonitwi...@gmail.com> wrote:
Subject: Request for Information on Initiatives and Progress Regarding Persons with Disabilities (PwDs) and Transgenders in India

To
The Honorable Minister/Secretary
Ministry of Social Justice and Empowerment
Ministry of Human Resource Development
Ministry of Labour and Employment
Ministry of Women and Child Development
Ministry of Rural Development
Ministry of Health and Family Welfare
All Other Relevant Department & Ministry of India


Dear Honorable Representatives, 

I hope this letter finds you well.

"My name is Jitendra Kumar Soni, and I serve as the Convenor of Divyang Forum 2023, a platform that represents the concerns and needs of Persons with Disabilities (PwDs) across India. As a person with physical disabilities myself, I am committed to raising awareness and advocating for the rights of PwDs and marginalized groups within our community through our forum."

We are seeking detailed information regarding the government's initiatives and tangible improvements made in the lives of PwDs and transgenders, particularly in the areas of accessibility, education, employment, healthcare, and social security, in accordance with the Rights of Persons with Disabilities Act, 2016 (RPWD Act), UNCRPD and others. We are also keen to understand the progress made towards the inclusion of marginalized groups, especially considering the challenges they face in accessing education, employment, healthcare and other services.

A recent landmark judgment by the Honorable Chief Justice of India has affirmed that accessibility is a fundamental right for persons with disabilities. This ruling emphasizes the need for comprehensive, disabled-friendly infrastructure in all sectors, which is a crucial development for the PwD community. The Chief Justice's statement on the subject calls for immediate attention to improving the physical and digital accessibility of public and private spaces, reinforcing the importance of inclusive practices within governmental and private sector activities.

For reference, there have been notable updates such as:

  1. The Supreme Court of India's reconstitution of the gender sensitization and internal complaints committee under Justice Nagarathna's leadership, which also focuses on increasing inclusivity and accessibility for marginalized groups, including PwDs and transgenders.
  2. Draft guidelines for railways to improve accessibility for persons with disabilities, signaling positive steps toward making public transport systems more user-friendly.
  3. Insights from the Department of Empowerment of Persons with Disabilities (DEPwD) website, which outlines ongoing programs and initiatives, available at depwd.gov.in
  4. Census 2011 data, which estimates that approximately 26.8 million people in India are disabled, making up 2.21% of the total population. This data highlights the urgent need for policies that address the unique challenges faced by PwDs. You can refer to the census data at cdnbbsr.s3waas.gov.in.
  5. PIB Year End Review 2023 of the Department of Empowerment of Persons with Disabilities (Ministry of Social Justice & Empowerment), available at pib.gov.in.
  6. Various initiatives on disability-friendly infrastructure in urban planning, as discussed by the Government of India.
  7. National Action Plan for Skill Development of PwDs (NASO), which has outlined strategies for improving employment opportunities and addressing skill gaps for PwDs. We request the latest available report for a better understanding of its impact and outcomes.
  8. And others 
  9. These judicial and legislative moves highlight the critical need for comprehensive policies and their effective enforcement, which the members of Divyang Forum 2023 and all other PwDs organisations fully supports. We are committed to working with the government to ensure that these initiatives are translated into tangible improvements for PwDs and transgenders.

Please find attached a questionnaire that outlines the specific areas of interest, which include policies, programs, and legislative actions taken to enhance the lives of PwDs. We kindly request your Department/ Ministry’s cooperation in providing detailed responses to these queries, as they will be vital in assessing the effectiveness of the current efforts and identifying areas that need further attention.

Questionnaire:
Section 1: Accessibility issues

1.1 What measures have been taken to improve accessibility in public buildings, transportation, and public spaces?
1.2 Are there any specific policies or laws that have been introduced or amended to promote accessibility?
1.3 How many public buildings and transportation systems have been made accessible for PwDs in the past year?
1.4 What steps have been taken to ensure the enforcement of accessibility standards in newly constructed infrastructure, particularly in remote or rural areas?
1.5 How effectively are accessibility audits being conducted in public facilities, and how often are they updated?
1.6 What plans are in place for retrofitting existing infrastructure to meet accessibility standards?
1.7 What role has the government played in promoting the use of assistive technologies in public services?
1.8 How accessible is public transportation for PwDs with different types of disabilities, including visual, hearing, mobility, and cognitive disabilities?
1.9 Are Information and Communication Technologies (ICTs) accessible to PwDs, including websites, mobile applications, and online services? What measures are in place to ensure their accessibility in public services and digital platforms?

Section 2: Education

2.1 What initiatives have been taken to promote inclusive education for PwDs?
2.2 Are there any specific programs or schemes that provide support for PwD students in mainstream schools?
2.3 What is the current enrollment rate of PwD students in mainstream schools?
2.4 How has the government worked with educational institutions to improve teacher training for handling PwD students?
2.5 Are there any specific programs for PwDs in higher education institutions, and how effective have these been in increasing access to post-secondary education?
2.6 What is the availability of scholarships or financial aid for PwD students, and how many PwDs have benefited in the last year?
2.7 Are there any programs aimed at improving the quality of education for children with severe disabilities or learning disabilities?
2.8 What is the availability and accessibility of early intervention services for children with disabilities?
2.9 How accessible are assistive technologies in educational settings for PwD students?
2.10 What specific measures have been taken to include students with intellectual disabilities and those with multiple disabilities in mainstream education?

Section 3: Employment

3.1 What measures have been taken to promote employment opportunities for PwDs?
3.2 Are there any specific policies or laws that require private sector companies to reserve jobs for PwDs?
3.3 What is the current employment rate of PwDs in the public and private sectors?
3.4 What vocational training programs have been implemented to enhance the employability of PwDs?
3.5 How many PwDs have benefited from government employment schemes and initiatives in the last year?
3.6 Are there incentives or subsidies for companies that employ PwDs? If yes, how effective have these been in increasing private sector employment for PwDs?
3.7 What is being done to address workplace accessibility and ensure PwDs can perform their roles effectively in the workplace?
3.8 What steps are being taken to promote entrepreneurship and self-employment opportunities for PwDs, including access to mentorship and incubation centers?
3.9 Are there microfinance or credit facilities available specifically for PwD entrepreneurs, including those with limited mobility or literacy, and how many PwDs have benefited from these facilities?
3.10 How does the government plan to improve employment registration data for PwDs in state and central employment exchanges? Is there an equivalent number of registrations and actual employment opportunities for PwDs in comparison to the general population?

Section 4: Social Security

4.1 What social security schemes or benefits are available for PwDs?
4.2 Are there any specific programs or initiatives that provide support for caregivers of PwDs?
4.3 What is the current coverage of social security schemes for PwDs?
4.4 How are PwDs in rural areas accessing social security benefits, and what challenges do they face in doing so?
4.5 How are financial aid and healthcare benefits being extended to PwDs who are economically disadvantaged or living in remote areas?
4.6 What is the government's strategy to increase the enrollment of PwDs in social welfare schemes, particularly in underserved regions?

Section 5: Public Awareness and Attitude Change

5.1 What initiatives have been taken to promote public awareness and attitude change towards PwDs?
5.2 Are there any specific campaigns or programs that aim to sensitize society and policymakers to PwD issues?
5.3 What is the current level of public awareness and attitude towards PwDs?
5.4 How have MPs used media, including social media, to raise awareness about PwD issues?
5.5 What role do disability rights organizations play in public awareness campaigns, and how has the government collaborated with them to enhance public understanding?
5.6 What are the results of any surveys or research conducted to assess public perceptions of PwDs before and after awareness campaigns?

Section 6: Legal Rights and Enforcement

6.1 How effectively are disability rights laws being enforced at the state and local levels?
6.2 What steps have been taken to strengthen the enforcement of the Rights of Persons with Disabilities Act, 2016 and related legislation?
6.3 Are there any penalties or legal actions being taken against organizations or individuals violating disability rights?
6.4 How is the government monitoring compliance with disability rights laws in both public and private sectors?
6.5 What measures are in place to protect PwDs from abuse and discrimination in healthcare, education, and the workplace?
6.6 How are MPs addressing the issue of legal barriers faced by PwDs, especially in accessing public services or participating in elections?

Section 7: Impact on Marginalized Groups within PwDs

7.1 How are the specific needs of marginalized groups within PwDs, such as women, children, and PwDs from lower-caste or minority backgrounds, being addressed?
7.2 Are there targeted programs or policies for addressing the dual discrimination faced by women and PwDs?
7.3 How are PwDs from tribal or rural areas benefiting from disability rights policies, and what challenges remain in reaching them?
7.4 What actions have been taken to address mental health challenges within the PwD community, particularly for women and children?
7.5 How has the government ensured that PwDs from economically disadvantaged backgrounds receive adequate support in all sectors?
7.6 How are PwDs living with HIV/AIDS being supported through government policies and initiatives?

Section 8: Collaboration with Disability Rights Organizations

8.1 How is the government collaborating with national and regional disability rights organizations to advocate for better policies and implementation of disability rights?
8.2 Can you provide specific examples where MPs have worked directly with disability rights organizations to push forward critical issues for PwDs?
8.3 What role do international organizations and global disability advocacy groups play in shaping disability policies in India, and how is India collaborating with them?

Section 9: Healthcare Access

9.1 What specific programs have been implemented to improve healthcare access for PwDs?
9.2 How accessible are healthcare facilities, particularly for PwDs with specific needs (e.g., mobility, hearing, visual disabilities)?
9.3 What measures have been taken to ensure affordability of healthcare services for PwDs?
9.4 Are there specialized healthcare services available for PwDs, including rehabilitation and mental health support?
9.5 What role has the government played in ensuring that PwDs have access to assistive devices and technologies in healthcare settings?
9.6 How is the government addressing the mental health needs of PwDs, including access to counseling, therapy, and psychiatric care?
9.7 What specific steps have been taken to make healthcare facilities in rural areas accessible to PwDs?

Section 10: Data Collection and Monitoring

10.1 How is data on the PwD population being collected, and how frequently are national surveys conducted to track the status of PwDs?
10.2 What mechanisms are in place to assess the success of disability-related policies on an ongoing basis?
10.3 How does the government track and report on the implementation of disability rights laws and policies, and how transparent is this process?
10.4 What efforts have been made to ensure that data on PwDs is disaggregated by gender, caste, and socioeconomic status to better address the needs of marginalized groups?
10.5 What methods are used to collect data on the PwD population, and how reliable is this data?
10.6 How does data analysis help in identifying gaps and disparities in the implementation of disability-related policies and programs?

Section 11: Comparison of PwDs and Transgenders

11.1 What is the total number of PwDs and transgenders in India in 2024-2025, and how does this compare to the number of voters with disabilities and transgenders? Are they equivalent to the present population of PwDs in 2024-2025?
11.2 How many UDID cards have been distributed to PwDs and transgenders in 2025, and are these numbers equivalent to the present populations of PwDs?
11.3 How many disability certificates have been issued to PwDs and transgenders in 2024-2025, and do these numbers match the current populations of PwDs?
11.4 How many railway concession certificates have been issued to PwDs and transgenders in 2024-2025, and do these numbers reflect the present populations of PwDs?
11.5 How many pensions have been distributed to PwDs and transgenders in 2025, and are these numbers equivalent to the present populations of PwDs?
11.6 How many state and central health cards have been issued to PwDs and transgenders in 2024-2025, and are these numbers equivalent to the present populations of PwDs and Transgenders ?
11.7 How many free housing or other state and central government schemes have been distributed to PwDs and transgenders in 2025, and do these numbers reflect the present populations of PwDs & transgenders ?
11.8 In your opinion, are there other relevant schemes or welfare programs that should be addressed to ensure equal representation and benefit distribution for both PwDs and transgenders?

Section 12: Employment Data Comparison

12.1 What is the current registration data of PwDs in state and central employment exchanges, and how does it compare to actual employment outcomes in these sectors?
12.2 What steps are being taken to ensure that employment opportunities for PwDs are equivalent to their population size and are reflected accurately in employment data?

Section 13: Matrimony Issues

13.1 What actions are being taken to address matrimony issues for PwDs, particularly regarding social stigma, accessibility to matrimonial platforms, and support for PwDs in seeking life partners?

Section 14: Accessible Infrastructure in Public and Private Sectors

14.1 What steps are being taken to ensure that both public and private sectors are fully accessible to PwDs? What timelines have been set for the completion of accessibility measures across these sectors?

Section 15: Media Representation and Discrimination

15.1 What steps are being taken to address issues of bullying, racism, derogatory language, and systematic discrimination against PwDs, Indigenous communities, and transgender individuals in Indian films and media?
15.2 What measures are being implemented to prevent slurs, mimicry, and negative misrepresentation of PwDs and marginalized groups in the media and entertainment industries?

Section 16: Political Reservation and Representation

16.1 What is the government's stance on the lack of political reservation for PwDs and transgenders in elected bodies, and should there be reserved seats similar to those for women, youth, OBCs, SCs, and STs?

Section 17: Non-Implementation of Guidelines

17.1 What steps are being taken to address the non-implementation or negligence of guidelines and directions provided by MSJ&E, DEPwD, State and Central governments, the Supreme Court of India, RBI and the regulatory bodies of RPWD Act and UNCRPD?

Section 18: Private Sector Exemption

18.1 Why are private corporations and industrial sectors excluded from the guidelines and directions issued by MSJ&E, DEPwD, State and Central governments, the Supreme Court of India, including the RPWD Act and UNCRPD?

Section 19: Full Accessibility Timeline

19.1 How long will it take for all public and private sectors to be fully accessible for PwDs, and what concrete steps are being taken to achieve this goal within the next few years?

Section 20: Budget Allocation and Utilization

20.1 What is the budget allocated for PwD benefits and infrastructure, and how is it being utilized? Is there a strict monetary mechanism in place to ensure that these funds are used efficiently, and what are the outcomes of these expenditures?

We, the representatives of persons with disabilities in India, request that the Hon. Members of Parliament, the Committee of Parliamentary Affairs, the Petitions Committee of Parliament of India, NITI Aayog, Ministry of Social Justice and Empowerment, Ministry of Human Resource Development, Ministry of Labour and Employment, Ministry of Women and Child Development, Ministry of Rural Development, Ministry of Health and Family Welfare, Ministry of Finance, Ministry of Statistics and Survey, Ministry of Information and Technology, Ministry of Railway, Ministry of Communications, Department of Expenditure and Financial Services, including the Joint Petition Committee of Parliament, and other relevant ministries and departments provide detailed information on the above queries.

We would appreciate receiving the information by February 25, 2025, so that we can present an accurate picture of the progress made and the ongoing challenges faced by PwDs and transgenders in India.

Thank you for your time and cooperation. We look forward to your response and support in ensuring a better future for PwDs and transgenders across the nation.

Sincerely,
Jitendra Kumar Soni
Representative and Proud Member of the Persons with Disabilities Community in India
Convenor, Divyang Forum 2023

Communication Address:


Jitendra Kumar Soni
Convenor, Divyang Forum 2023

Address: 49/19, Rabindra Sarani, Opp. Shanti Niketan Hall, Near Jalan Variety Shop,
Rishra, Hooghly, West Bengal - 712248
Mobile: 7439848244 / 7044337707
Email: sonitwi...@gmail.com / divyangf...@gmail.com

Twinkle Soni

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Feb 10, 2025, 9:24:23 AMFeb 10
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Twinkle Soni

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Feb 10, 2025, 9:24:23 AMFeb 10
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Communication Address:


Jitendra Kumar Soni
Convenor, Divyang Forum 2023

Address: 49/19, Rabindra Sarani, Opp. Shanti Niketan Hall, Near Jalan Variety Shop,
Rishra, Hooghly, West Bengal - 712248
Mobile: 7439848244 / 7044337707
Email: sonitwi...@gmail.com / divyangf...@gmail.com

Twinkle Soni

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Feb 25, 2025, 5:53:48 AMFeb 25
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Urgent Legal Complaint Petition and Memorandum

To
The Chairperson & Committee Members
Standing Committee on Communications and Information Technology
Parliament House
New Delhi – 110001
India

Cc: All Past & Present Committee Members, Standing Committee on Communications and Information Technology,  Parliament House,  India

Cc: President,, BJP, India

Cc: Speaker, Loksabha

Cc: All Relevant Authorities

Cc: Chief Disability Commissioner of India

Subject: Urgent Legal Complaint Petition and Memorandum for Prohibition of Derogatory Language and Negative Portrayals of Persons with Disabilities (PwD) in Indian Films, Television, and Digital Media

Respected Sir/Madam,

I, Jitendra Kumar Soni, a person with physical disabilities, serving as the Convenor of Divyang Forum 2023, and a common representative of the Persons with Disabilities (PwD) community in India, humbly submit this legal complaint petition cum memorandum seeking immediate and strict action against the rampant use of derogatory language and the discriminatory portrayal of persons with disabilities in Indian films, television shows, and digital media platforms. The psychological distress caused by these negative portrayals is significant; as someone with physical disabilities myself, I have witnessed the daily harm inflicted by the casual use of derogatory terms within my own community.

We are aware that in a recent meeting, this Committee discussed the issue of objectionable content being broadcast through programs such as 'India's Got Latent,' and that the discussion focused on objectionable comments on parental intimations, openly making fun of "nest" jokes, and dark dialogues. We believe that the derogatory portrayals of Persons with Disabilities (PwD) in Indian media, as detailed in our attached Legal Complaint Petition and Memorandum, represent another equally objectionable form of harmful content that is of concern to this Committee.

Just as the inappropriate comments on 'India's Got Latent' perpetuate harmful stereotypes and contribute to a hostile environment, the derogatory language and misrepresentations of PwD have a devastating impact on their self-esteem, mental health, and social inclusion. We believe that some of the "dark dialogues" may also include dialogues that disparage and insult persons with disabilities.

"In light of the Supreme Court orders dated July, 08, 2024, which have laid down guidelines for the portrayal of persons with disabilities in visual media, emphasizing the need for language sensitivity, accurate representation, and inclusive portrayals, we urge the authorities to take concrete steps to enforce these guidelines and prevent further perpetuation of negative stereotypes and discriminatory content.

Our primary demands are the immediate ban on derogatory language in media, the establishment of a Special Task Force to monitor compliance, and ensuring mandatory inclusion of authentic Persons with Disabilities representation in media.

Our primary demands are the immediate ban on derogatory language in media, the establishment of a Special Task Force to monitor compliance, and ensuring mandatory inclusion of authentic Persons with Disabilities representation in all media platforms.

We respectfully submit our primary demands to the Standing Committee on Communications and Information Technology:

Immediate Ban on Derogatory Language: We urge the committee to take swift action to prohibit the use of derogatory language and slurs against Persons with Disabilities (PwD) in all forms of media.

2.Establishment of a Special Task Force: We demand the formation of a Special Task Force to monitor and ensure compliance with the ban on derogatory language and to promote authentic representation of PwD in media.

3.Mandatory Inclusion of Authentic PwD Representation: We advocate for the mandatory inclusion of authentic and diverse representation of PwD in all forms of media, including films, television shows, and digital content, to promote inclusivity and break stereotypes.

We believe that these demands are essential to promoting a culture of inclusivity, respect, and dignity for Persons with Disabilities in India."

Reference Resources : 

https://www.google.com/amp/s/www.ndtv.com/india-news/supreme-court-lays-down-guidelines-on-portrayal-of-disabled-persons-in-visual-media-films-6057997/amp/1

https://www.bing.com/search?q=supreme+court+guidelines+on+portrayal+of+disabled+persons+in+visual+media&safeSearch=strict&form=METAWA


 Background and Legal Standing

India is home to over 10 crore Persons with Disabilities (PwD), many of whom face psychological distress, social exclusion, and discrimination due to offensive and insensitive portrayals in media. Despite the Rights of Persons with Disabilities (RPwD) Act, 2016, the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD), and India’s constitutional guarantees, offensive terms and negative stereotypes persist, 

 fundamental rights and human dignity.

Relevant Legal Provisions:

  • RPwD Act, 2016: Section 92 provides for imprisonment up to 5 years for insulting, intimidating, or assaulting a PwD. Section 93 penalizes the publication of derogatory content about PwDs.

  • Constitution of India: Article 14 (Right to Equality), Article 15 (Non-discrimination), and Article 21 (Right to Life and Dignity) prohibit discrimination and ensure equal protection under the law.

  • Indian Penal Code (IPC): Section 153A (Promoting enmity between different groups) and Section 500 (Defamation) can be invoked against media content harming PwDs.

  • Cinematograph Act, 1952 & IT Act, 2000: Mandate ethical content in films and digital platforms, empowering authorities to censor discriminatory material.

  • UNCRPD Articles 5, 8, and 21: Mandate non-discrimination, awareness promotion, and accessibility in public information and media.


 Grievances and Key Issues

A. Use of Derogatory and Abusive Language in Media

Indian films, TV serials, and digital content frequently use abusive words such as:

  • "Andha" (Blind), "Bahra" (Deaf), "Langda" (Lame), "Loola" (Lame), "Pagal" (Mad), "Gunga" (Mute)—used in a demeaning manner.

  • Mocking dialogues such as "Andha ho gaya hai kya?" ("Are you blind?"), "Langda kahin ka!" ("Lame person!"), "Bahra hai kya?" ("Are you deaf?").

B. Negative Stereotyping and Misrepresentation

  • PwDs are misrepresented as weak, incapable, or objects of pity.

  • They are often used as comic relief in degrading ways.

  • Most PwD roles are played by able-bodied actors, misrepresenting real struggles and identities.

C. Psychological and Social Harm to PwD Community

  • Such portrayals reinforce prejudices, lower self-esteem, and lead to real-world discrimination.

  • PwDs are subject to verbal abuse, social exclusion, and bullying.

  • The media’s power influences public perception, creating barriers in employment, education, and accessibility.

D. Violation of Legal Provisions

  • The continued use of derogatory language and negative portrayals violates multiple legal provisions stated above.


Urgent Legal Demands and Actions Required

A. Immediate Ban on Derogatory Language in Films, TV, and Digital Media

  • Strict prohibition on offensive words and phrases.

  • Any media content using such language should be banned or required to remove offensive dialogues.

B. Amendment in RPwD Act, 2016 and Media Censorship Laws

  • Criminal penalties and financial fines on individuals, filmmakers, production houses, and digital platforms promoting offensive content.

  • CBFC and BCCC must enforce zero tolerance toward discriminatory content.

C. Establishment of a Special Task Force to Monitor Compliance

  • A Special Task Force comprising government officials, disability rights advocates, and media regulators must monitor content and enforce compliance.

  • Violators must face legal action and monetary penalties.

D. Mandatory Inclusion of Authentic PwD Representation in Media

  • Encouraging real Person with disabilities to be cast in films, TV shows, and digital content.

  • Stopping the misrepresentation of disabilities by able-bodied actors.

  • Providing awareness and training programs for filmmakers and content creators.


 Legal Action Warning for Non-Compliance

If the concerned authorities, media organizations, and digital platforms fail to take immediate corrective measures, we, as representatives of the person with disabilities community, will be compelled to:

  • File Public Interest Litigations (PILs) in the Supreme Court and High Courts.

  • Approach NHRC and NCPD for intervention.

  • Seek global intervention through UN disability rights bodies.

  • Organize nationwide protests and awareness campaigns against discriminatory media content.


A Call for Justice and Equality

Persons with Disabilities are equal citizens of India and deserve dignity, respect, and fair representation in society. The media must play a responsible role in fostering inclusive narratives. We urge all government authorities, legal bodies, media organizations, and civil society groups to take immediate and strict action against derogatory language and offensive portrayals. We reiterate our primary requests: a ban on derogatory language, a task force for monitoring, and mandatory authentic person with disabilities representation.

Failure to act will be a gross violation of constitutional, human, and disability rights, compelling us to pursue legal and constitutional remedies.

Yours sincerely,

Jitendra Kumar Soni
(Person with Physical Disabilities)


Convenor, Divyang Forum 2023
Address: 49/19, Rabindra Sarani, Opp. Shanti Niketan Hall, Near Jalan Variety Shop,
Rishra, Hooghly, West Bengal - 712248
Mobile: 7439848244 / 7044337707
Email: sonitwi...@gmail.com / divyangf...@gmail.com

CC: PMO, Chief Ministers, Media Platforms, Disability Rights Organizations & Advocates


-----------------------------

Media Kit/ Press Release/ Awareness Material/ Supporting Documents:

Harmful Impact of Negative and Discriminatory Portrayals of People with Disabilities (PwD) in Indian Film, Television, and Digital Media

Introduction

The representation of People with Disabilities (PwD) in Indian media, including films, television, and digital platforms, significantly influences societal attitudes toward them. Unfortunately, media often perpetuates negative stereotypes, discriminatory language, and inaccurate portrayals, which contribute to stigma, prejudice, and exclusion.

When offensive words for certain castes and communities have been banned in India, and words like Chinkey have been prohibited due to their offensive nature, it is equally essential to ban derogatory terms used to mock disabilities. The use of abusive language for PwDs and their negative portrayal in media should not be tolerated.

Common and healthy individuals, especially the younger generation, casually use derogatory language in their daily communication, such as:

  • "Andha ho gaya hai kya?" (Are you blind?)
  • "Bahra hai kya?" (Are you deaf?)
  • "Langda kahin ka" (Lame person)

This casual usage normalizes disrespect and discrimination, making such language socially acceptable when it should be condemned.

It is a matter of great concern that over 10 crore persons with disabilities in India face mental and psychological torture daily due to the frequent use of derogatory language. Despite this, there are no strict restrictions or bans on such language, which is a clear case of discrimination, harassment, racism, and violence. This unchecked abuse violates civil and human rights, as well as the Rights of Persons with Disabilities (RPwD) Act, 2016, and the United Nations Convention on the Rights of Persons with Disabilities (UNCRPD).


Key Issues in Media Representation

1. Derogatory Language

  • The use of offensive terms such as Andha (blind), Bahra (deaf), Langra (crippled), Loola (lame), and similar slurs trivializes disabilities.
  • Such language is frequently used in a mocking or pejorative manner, reinforcing stigma and normalizing disrespect.

2. Negative Stereotypes

  • Media often portrays PwD as objects of pity, weakness, or burdens to society.
  • They are frequently depicted as incapable, dependent, or used as comedic relief, reinforcing harmful misconceptions.

3. Abusive Language and Insensitive Dialogue

  • Casual use of phrases like "Andha ho gaya hai kya?" (Are you blind?) and "Bahra hai kya?" (Are you deaf?) promotes everyday discrimination.
  • Such language, when normalized, encourages real-world bullying and exclusion of PwD.

4. Lack of Authentic Representation

  • There is minimal representation of PwD as independent, successful, and contributing members of society.
  • Roles of PwD are often played by able-bodied actors instead of real individuals with disabilities, leading to inaccurate depictions.

The Harmful Impact of Negative Media Representation

1. Reinforces Prejudice and Discrimination

  • Media’s influence shapes public perceptions. Negative portrayals perpetuate biases, making it harder for PwD to be accepted in mainstream society.

2. Lowers Self-Esteem and Mental Well-Being

  • Constant exposure to negative stereotypes affects the self-worth and confidence of individuals with disabilities.
  • It increases feelings of isolation and contributes to mental health struggles.

3. Limits Opportunities for PwD

  • Discriminatory portrayals reinforce societal barriers in education, employment, and accessibility.
  • Employers and educators may unconsciously develop biases that limit opportunities for PwD.

4. Normalizes Disrespect and Abuse

  • When derogatory language and stereotypes are widely accepted in media, they become embedded in everyday interactions.
  • This leads to PwD being ridiculed, excluded, or discriminated against in real life.

Legal Framework and Obligations in India

1. The Rights of Persons with Disabilities Act, 2016 (RPwD Act)

  • Prohibits discrimination against PwD in all areas, including media representation.
  • Calls for equal opportunities, accessibility, and dignity for PwD.
  • Requires amendments to impose strict bans and legal punishments for derogatory language and negative portrayals.

2. United Nations Convention on the Rights of Persons with Disabilities (UNCRPD)

  • India is a signatory and is obligated to promote positive and respectful representations of PwD in media.

3. Censorship and Media Guidelines

  • The Central Board of Film Certification (CBFC) and other regulatory bodies should ensure that derogatory language and harmful stereotypes about PwD are strictly prohibited.
  • Digital platforms should be monitored to prevent discriminatory content.

4. Amendment in Laws to Enforce Strict Bans and Punishments

  • All relevant laws, including the RPwD Act, 2016, should be amended to include strict penalties and criminal action against the use of derogatory language for PwD.
  • Media houses, filmmakers, and content creators should be legally held accountable for violations.

5. Special Task Force to Monitor Compliance

  • dedicated Special Task Force should be established to monitor all media platforms, enforce restrictions, and take strict action against offenders.
  • This task force should include representatives from the government, disability rights organizations, and legal experts to ensure compliance and protection of PwD rights.

Recommendations for Responsible Media Representation

1. Ban Derogatory Language in Media

  • Words like Andha, Bahra, Loola, Langra should be strictly prohibited in films, TV shows, and digital platforms.

2. Promote Positive and Realistic Depictions

  • Media should showcase PwD as capable, independent, and integral to society.
  • Authentic representation by casting actors with disabilities should be encouraged.

3. Awareness Campaigns and Sensitization

  • Filmmakers, writers, and actors should be educated on disability rights and the impact of negative portrayals.
  • Sensitization programs should be introduced in media production houses.

4. Stronger Regulations and Legal Actions

  • Media regulators must enforce strict penalties for content that discriminates against PwD.
  • Legal actions should be taken against creators who promote offensive or derogatory depictions.

5. Encourage Media Literacy Among the Public

  • Viewers should be educated on the impact of negative portrayals and encouraged to demand inclusive and respectful content.

Conclusion

The media holds immense power in shaping societal attitudes and has a responsibility to portray PwD with dignity and respectBanning derogatory language, promoting positive representation, enforcing strict laws, and establishing a Special Task Force are crucial steps toward building an inclusive society where people with disabilities are treated with equality and respect.


 ---------------------------

Harmful Impact of Negative and Discriminatory Portrayals of People with Disabilities (PwD) in Indian Film, Television, and Digital Media

Introduction

Imagine a child with hearing differences watching a popular film, only to hear characters casually mock someone as "acting deaf." This normalization of disrespect is devastating and unacceptable. The representation of People with Disabilities (PwD) in Indian media, including films, television, and digital platforms, significantly influences societal attitudes toward them. Unfortunately, media often perpetuates negative stereotypes, discriminatory language, and inaccurate portrayals, leading to stigma, prejudice, and exclusion.

This must end. We demand immediate action to ban discriminatory language and promote accurate and respectful representations of PwD in all Indian media.

Key Issues in Media Representation

1. Derogatory Language

  • Language that equates disability with stupidity or incompetence must be eliminated.
  • Common phrases that trivialize disabilities reinforce bias and exclusion.
  • Casual use of such language in entertainment leads to real-world discrimination.

Consequence: When media normalizes disrespectful language, it desensitizes society to the struggles of PwD, leading to increased bullying, exclusion, and systemic discrimination.

2. Negative Stereotypes

  • PwD are often portrayed as weak, dependent, or as objects of pity.
  • They are rarely shown as leaders, professionals, or active members of society.
  • Media frequently frames disability as something to "overcome" rather than as a natural aspect of human diversity.

Consequence: These portrayals reinforce misconceptions, making it harder for PwD to be accepted in workplaces, schools, and social settings.

3. Lack of Authentic Representation

  • Roles of PwD are frequently played by able-bodied actors, leading to inaccurate depictions.
  • Authentic representation would empower the disabled community and promote inclusivity.

Consequence: The exclusion of PwD from media representation further marginalizes them, limiting opportunities for visibility and employment.

The Harmful Impact of Negative Media Representation

1. Reinforces Prejudice and Discrimination

  • Media influences societal perceptions. Negative portrayals perpetuate biases, making it harder for PwD to be treated as equals.

2. Lowers Self-Esteem and Mental Well-Being

  • Continuous exposure to negative stereotypes affects self-worth and confidence.
  • PwD experience higher rates of mental health struggles due to societal stigma.

3. Limits Opportunities for PwD

  • Discriminatory portrayals create unconscious biases in employment, education, and social inclusion.
  • Employers and educators may internalize these biases, restricting PwD opportunities.

4. Normalizes Disrespect and Abuse

  • When offensive language and stereotypes are widespread, they become embedded in everyday interactions.
  • This results in PwD being ridiculed, excluded, or discriminated against in real life.

Legal Framework and Obligations in India

1. The Rights of Persons with Disabilities (RPwD) Act, 2016

  • Mandates non-discrimination and equal opportunity for PwD.
  • Requires strict enforcement to prevent discriminatory media content.
  • Failure to enforce this Act constitutes a violation of PwD rights.

2. United Nations Convention on the Rights of Persons with Disabilities (UNCRPD)

  • India is a signatory and is obligated to promote positive and respectful portrayals of PwD in media.
  • The government’s inaction on media discrimination violates its UNCRPD commitments.

3. The Enforcement Gap

  • Despite laws, derogatory language and harmful portrayals persist due to lack of monitoring and accountability.
  • The failure to penalize discriminatory content is a clear breach of fundamental rights.

Recommendations for Responsible Media Representation

1. Ban Derogatory Language in Media

  • All language that disparages disability or equates it with inferiority must be banned.
  • Media regulators must implement strict penalties for violations.

2. Promote Positive and Realistic Depictions

  • Showcase PwD in leadership roles, workplaces, and as active members of society.
  • Ensure that roles of PwD are played by actors with disabilities for authenticity.

3. Awareness Campaigns and Sensitization

  • Campaigns must target children and young adults to promote empathy and respect.
  • Film & television producers should undergo mandatory disability sensitivity training.

4. Stronger Regulations and Legal Actions

  • Media regulators must impose substantial fines, suspend licenses, and mandate public apologies for content that discriminates against PwD.
  • Offenders must be held legally accountable for promoting hate speech and stereotypes.

5. Establish an Accountability Mechanism

  • A publicly accessible database should be created to track complaints of discriminatory media content.
  • Media watchdog organizations must be empowered to monitor and report violations.

6. Government Funding for Inclusive Media Projects

  • The government must fund projects that promote positive representation of PwD.
  • Financial incentives should be provided to filmmakers who create inclusive and respectful content.

Conclusion

The time for empty promises is over. We demand immediate and concrete action to end the discriminatory portrayal of PwD in Indian media. Failure to act is not just negligence—it is a violation of human rights.

We will not rest until PwD are treated with the dignity and respect they deserve in all aspects of Indian society. The media has the power to change perceptions. It is time to use that power responsibly.


The portrayal of disabled characters in Indian media has often been problematic, reinforcing stereotypes rather than promoting positive representation. A notable example is Langda Tyagi, a character from the 2006 Bollywood film Omkara

Case Study: Langda Tyagi (Omkara, 2006)

  • Character Background: Langda Tyagi, played by Saif Ali Khan, is a physically disabled gangster with a limp. His nickname "Langda" (which means "crippled" in Hindi) itself is derogatory and reduces his identity to his disability.
  • Negative Portrayal: The character is depicted as scheming, bitter, and driven by resentment—reinforcing the stereotype that people with disabilities are inherently vengeful or morally corrupt.
  • Impact: The film normalized the use of derogatory terms for disabled individuals, making it part of mainstream entertainment and everyday language.
  • Impact of Derogatory Language and Media Stereotyping

    • Cultural Reinforcement: When movies and TV shows frequently use terms like "Langda" (crippled) or "Pagal" (crazy) as insults, they reinforce discriminatory attitudes in society.
    • Real-Life Consequences: Such portrayals contribute to the marginalization of persons with disabilities (PwDs) by shaping public perception, limiting employment opportunities, and increasing instances of casual discrimination.
    • Legal and Social Reactions

      • The Supreme Court of India has acknowledged the damaging effects of such portrayals, noting that stereotyping differently-abled persons in media perpetuates discrimination.
      • Disability rights activists have repeatedly called for more sensitive storytelling and responsible language in films and news media.

      • While Omkara was critically acclaimed, its depiction of disability highlights the broader issue of negative portrayals in Indian media. The character of Langda Tyagi serves as a stark example of how derogatory language and stereotypes can shape public perceptions, making it crucial for filmmakers and media professionals to adopt more inclusive and respectful narratives----------------------


      • Underrepresentation in Print Media: Research by Dawn (2021) revealed that only 1.2% of news items in major Indian newspapers between 2015 and 2019 addressed disability-related topics. The study concluded that this underrepresentation perpetuates the marginalization and neglect of PwDs, reinforcing societal stereotypes.
Misrepresentation in Cinema: An analysis of Indian cinema highlighted instances where characters with disabilities were portrayed using derogatory terms and misrepresented conditions. For example, in the film "Kabir Singh," terms like "bhulakkad baap" (forgetful father) for a person with Alzheimer's, "soundproof system" for a hearing-impaired individual, and "atki hui cassette" (stuck cassette) for someone with a speech impairment were used, contributing to negative stereotypes.
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