Is the Carryl Company still around?

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Wei Zhou

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Sep 23, 2021, 9:42:41 PM9/23/21
to west-towne-condos
Tried to email them couples of times, never got any feed back. And it looks like the online payment website has not been updated for a while as well. 

Paula

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Sep 23, 2021, 10:05:49 PM9/23/21
to west-towne-condos
I had a very difficult time getting in touch with them. I did finally get an email reply and they did take care of repairing the crumbling concrete by the unit I own.
I was told this is an emergency number answered 24 hours a day - try calling it. The emergency number is 220-9705. This is the office number - I called it several times, too. (608)222-9580

I am not impressed with them at all. They have not taken care of the other matters I emailed them about. Of particular concern was when the hot water heater was leaking in the unit I own (our son lived there). This took place on a Sunday. We had to call John, the man that used to care for WTC, in order to get anything taken care of.

Wei Zhou

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Sep 30, 2021, 9:33:34 AM9/30/21
to west-towne-condos
At least do they care about collecting the condo fee? The website is not functional properly, how do I know they got my payment or I should start to drop my check in the 505 mailbox. That is also an issue if nobody is collecting them. 
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