Android Credentials Needed

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William Dupere

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Jul 24, 2024, 7:31:14 PM7/24/24
to wenregitan

I've figured it out! April 2023. I use a Samsung phone. On the phone I use gmail. But I also have an old email acct on the phone. It's an att email address, which is really Yahoo. For 2 months I get the "credentials needed" constantly and clicking on it takes me in circles like everyone else here. It states Yahoo when I click on it so I have assumed it has to do with that old email address. I deleted the email acct, restarted, and it still shows up! I scanned for viruses, nothing. I searched and googled, read these blogs and nothing works!. FINALLIY I GOT IT! just press and hold the message! Then click on " turn off notifications" that's it!!! Omg, that's it! And when you do so it comes up as a notification thru gmail!. So it really isn't a Yahoo thing. You're welcome! :)

I am trying to use btmail on my Samsung tablet. I already use my email successfully on my Lenovo desktop (android/windows) and on my Samsung phone, A41, but on the tablet I get the message "correct credentials needed". My username and password are corect so what else am I missing?

android credentials needed


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Similar thing is happening on my PC with Thunderbird - when I first start it up it says "sending of password did not succeed. Mailserver mail.free-online.net responded Connection Negotiation Failure." Usually I just click Retry and it works.

I am using POP3 on both devices. I have noticed that when my login is refused for any extended amount of time I am also unable to login to any Plusnet service for the duration. Any attempt to reset my password comes back with an unknown/invalid user ID. It usually starts working again after a few minutes, but it has taken several hours on one occasion.

The details provided sound like connectivity time out errors. Unfortunately all failures - arising from whatever cause - tend to get reported as "password" errors by email applications, which is totally unhelpful.

Connectivity timeout errors can arise within the connecting network or the services being connected to. The email mail servers can be sluggish, but that seems to have been significantly mitigated since the recent email outages. You can add further mitigation in this space by increasing the server time out duration (see server settings) to two minutes.

If time outs are occurring to other resources** as well as email, then I would look at your network stability - wifi and the broadband. At the time email reports a "password" error, check connectivity to other resources, such as Google. From time to time, I see email sync issues AND web pages being inaccessible, whilst all is actually fine in respect of the internet connection. The issue lasts briefly (less than the time it would take for a re-sync) and at the moment, I am putting that down to local wifi interference.

I don't actually have a mobile phone - strange I know. Whenever I experience this issue everything else continues to work fine i.e. my internet connection doesn't seem to be the issue. From my position it seems to be limited to my Plusnet login only.

I'm really sorry to hear that you're still having issues. I've refreshed both the mailbox and portal login components on our side to see if this makes a difference. Give it a couple of days or so and let us know how you get on.

I've given this about three weeks now and there is still little difference. Many times a day I get notifications across all my devices (PC, android tablet, phone) that "correct credentials" are required. Connection is still eventually made and my emails are refreshed.

Thunderbird on my PC does not have anything on the server settings page to let me adjust the server timeout, and I've not seen any such option on the android email apps either. Maybe you could suggest other email applications that do not have this limitation?

Given that this was working fine up until recently, something must have changed. I know I have not touched either Thunderbird or my android devices, something else must have changed. I'd just like to know what that is so that I can address this annoying problem.

There are a lot of references to the Gmail app failing to send ... when nothing apparent has changed at the user end. Found this with a quick Google search - GMail Has Stopped Sending Emails via my external SMTP server - Gmail Community (google.com)

Hi Daniel, the link did not work still no email access, so ended up ringing 150 on my house phone, they could not fix it at your end so have raised a job for your technicians to have a look at within 5days

Hi @davebradley,

I'm sorry to hear that. Can you clarify how you're going about trying to access the affected email address/account, and what troubleshooting you've done thus far in an effort to remedy this?

Thanks,

Hi Zach, i access my mail through my Mac mail, (my other emails Gmail etc still work fine, ) and on my android phone, my virginmedia.com stopped working on Saturday morning saying "unable to verify username and password" also stopped working on my android phone saying "Credentials needed" i know it's the correct username and password as i use Dashlane to manage my logins passwords etc when i rang 150 the lady could see my email but could not reset the password etc on my account so raised a job for a technician to fix it within 5 days (this was Monday morning) if i log in and go on my virgin email browser web page my Virginmedia .com seems to have gone, and only my old NTL email is accessible?

Hi Paul, tried that and still saying cannot verify username and password , the lady who spoke to me when i rang on 150 said the problem was your end as it would not let her reset password etc, hence why she raised a job for your tech side to fix it, this was on Monday, was promised a call to my mobile from tech within 5 days ... still no phone call!!

The same Validic Mobile SDKs are used by both Legacy (v1) and Inform (v2) API customers. To make the documentation easier to access, the Mobile Getting Started Guides and class documentation are hosted on our Inform (v2) documentation site.

Validic user can be provisioned using the Validic API, documentation is available for both Legacy API (V1) and Inform API (V2) APIs. The credentials needed are a Validic user ID, an organization ID and a user access token. The user access token value you provide to the SDK is the "user access token" value if you use the Legacy (V1) API. The user access token value you provide to the SDK is the "mobile token" value if you use the Inform (V2) API.

The Distribution zip contains a local Maven repository, validic-repository that can be used to add the library and its dependencies to your project's classpath.
In your app/build.gradle file add the following

Session is a singleton object and must be accessed by its getInstance() method. The Session instance stores a Validic User and all pending Record uploads. A valid session is required in order to use any of the modules in the Validic SDK.

Note: As of Validic Android SDK version 1.14.2, it is required to use valid Validic user credentials. The validicUserID, organizationID, and accessToken properties will be sent to the server for validation at the start of any user session. Sessions started with invalid or unknown user credentials (i.e. any credentials not provisioned by the Validic API) will be ended automatically.

The recommended SDK implementation is to always provision users on the Validic server then initialize the SDK with valid session credentials for the user. Therefore, use of the default user is not common and its use should be limited to strictly offline instances, where you are unable to retrieve valid session credentials and you need to perform a foreground operation (Bluetooth pair, Bluetooth foreground read, or VitalSnap read).

During the transition period to validated users, Validic is providing a "default user" available for those who currently use an invalid user to capture foreground Bluetooth readings without submitting them to the server. This behavior is unsupported and will be deprecated and later removed in a future version of the SDK.

The Validic Mobile SDK uses log_id (for the Inform/V2 API) or activity_id (for the Legacy/V1 API) as the unique identifier for a given record. These IDs are created by the mobile SDK before submission to the server.

The Validic server also assigns an id (for the Inform/V2 API) or _id (for the Legacy/V1 API) for each unique record. It is recommended to use the server-side id / _id to identify and/or de-duplicate records post-submission.

If a 400 error is returned from the server, the record will be discarded and SessionListener.didFailToSubmitRecord(Record, Error) will be called. If the record is submitted successfully, didSubmitRecord(Record) will be called.

Unlike custom-supported peripherals, these generic peripherals have generic object information in the BluetoothPeripheral object. The intended implementation is you either filter these peripherals from your view, if you do not want to display them to your end users, or you substitute in your own device name, image, and instructions within your app so that end users see device information that's applicable to the specific device(s) you wish to support.

You have the option to automatically submit records as soon as they are captured, or you can wait for user confirmation before submitting the record. For auto submission, return true inside your onSuccess() method. If you return false you MUST call submitRecord() or the record will be discarded.

Reading or pairing a peripheral in the foreground will cancel any in progress readings from the background and will restart monitoring in the background once all bluetooth interaction in the foreground has finished.

Records will be automatically uploaded as they are read.
In order to receive events from the the PassiveBluetoothManager, use one of the following two methods.
In both cases a PassiveBluetoothManager.BluetoothListener must be created in order to receive the events:

Starting with version 1.13.0 The Validic SDK introduces a new Kotlin API for interacting with BluetoothPeripherals and BluetoothDevices. All BluetoothRequests are executed using kotlin coroutines and are exposed as suspend functions.

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