Failed to connect to account database. Please check your connection settings.

Ngaboyera Valens

unread,

Aug 5, 2015, 1:16:37 PM8/5/15

to webzash-help

Dear Group Members,

I am new to webzash. Kindly refer to the subject above (Failed to connect to account database. Please check your connection settings.) would you please help me understand what I can do to solve this problem?

When I install webzash on my local server it works but when I put it online with a server that can be accessed publically it shows that message at the stage of activating the account.

Any help will be appreciated.

Valens Ngaboyera

Prashant Shah

unread,

Aug 5, 2015, 1:20:43 PM8/5/15

to Ngaboyera Valens, webzash-help

Hi,

Strange it should work if you were able to create the account then
activating it shouldn't be a problem.

Did it show any error when creating the account ?

Regards.

Pavithra

unread,

Jul 24, 2017, 2:13:12 PM7/24/17

to webzash-help, ngab...@gmail.com

Hey

Did you sort out this issue. Please tell me a way to fix this

Rehman ali

unread,

Nov 7, 2020, 2:14:32 AM11/7/20

to webzash-help

I am new to webzash. Kindly refer to the subject above (Failed to connect to account database. Please check your connection settings.) would you please help me understand what I can do to solve this problem?

I move webzash form one server to another server and install database after that shwoing type of error

"webzash/wzusers/account" select account->LS200.

account_fail.jpg

Rehman ali

unread,

Nov 7, 2020, 2:14:32 AM11/7/20

to webzash-help

Please help me to sort out this issue.

Prashant Shah

unread,

Nov 7, 2020, 2:15:39 AM11/7/20

to webzash-help

Kindly edit the account config and change the database settings in webzash.

--
You received this message because you are subscribed to the Google Groups "webzash-help" group.
To unsubscribe from this group and stop receiving emails from it, send an email to webzash-help...@googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/webzash-help/db226901-82ea-496e-a6fd-f5c7f2c0f604n%40googlegroups.com.

Prashant Shah

unread,

Nov 7, 2020, 2:16:40 AM11/7/20

to webzash-help

Hi,

Kindly change the database settings with the correct IP address of the database server in the account config section of the application.

Regards.

On Sat, Nov 7, 2020 at 12:44 PM Rehman ali <rehmanal...@gmail.com> wrote:

--

You received this message because you are subscribed to the Google Groups "webzash-help" group.
To unsubscribe from this group and stop receiving emails from it, send an email to webzash-help...@googlegroups.com.

To view this discussion on the web visit https://groups.google.com/d/msgid/webzash-help/6e67e06d-9a1a-444c-81ef-8db68864e0f1n%40googlegroups.com.

Reply all

Reply to author

Forward