AI Technical Product Manager Burlington MA Onsite
Bolin
Hi,
Hope you are doing well.
Please let me know if you would be interested in exploring this opportunity, and I will be happy to share more information
Role : AI Technical Product Manager
Location: Burlington MA Onsite
Contract
Who we are looking for
We are seeking a highly experienced Observability AI Technical Product Manager
with deep hands-on expertise in Dynatrace Intelligence, including Davis AI,
Grail, and advanced AIOps capabilities. This role blends technical product
management with strong domain knowledge in observability, AI-driven operations,
and platform reliability. The individual will define, own, and execute the
observability intelligence roadmap, ensuring measurable outcomes across
availability, performance, cost efficiency, and operational automation. This is
a hands-on, technically grounded product role embedded within the Charles River
platform organization.
What you will be doing
Partner with SaaS, engineering, SRE, technical support, and platform teams to
define and deliver observability intelligence capabilities powered by Dynatrace
Davis AI. Own the end-to-end product lifecycle including strategy, roadmap,
requirements, prioritization, and value realization. Translate operational and
business problems into AI-driven observability use cases such as anomaly
detection, causal analysis, predictive alerting, automated remediation, and
business impact analysis. Drive adoption of Dynatrace Intelligence across
products and clients, ensuring observability data is actionable, explainable,
and aligned with platform reliability objectives.
Why this role is important to us
The team you will be joining is part of the Charles River Investment Management
Solution (CRIMS), a market leader in providing a comprehensive end-to-end investment
management platform covering front, middle and back office. The Observability
AI Technical Product Manager plays a critical role in advancing platform
resilience and operational excellence by embedding AI-driven intelligence into
how the platform is monitored, supported, and evolved. This role ensures
observability is not just telemetry, but a strategic capability that improves
client experience and accelerates decision-making.
Key Responsibilities:
Dynatrace Intelligence & AI Product Ownership
Define and own the product vision and roadmap for Dynatrace Intelligence,
including Davis AI, Grail, and AI-powered analytics. Drive use cases for
anomaly detection, root cause analysis, event correlation, predictive capacity,
and auto-remediation. Partner with engineering teams to influence
instrumentation, data quality, and AI signal fidelity.
AIOps & Hands-On Technical Leadership
Hands-on experience configuring and tuning Davis AI, DQL queries, Grail data
models, and Gen3 dashboards. Validate AI outputs, reduce noise, and improve
precision of alerts and problem cards. Leverage logs, metrics, traces,
topology, and business events to create causal, explainable insights.
Platform & Reliability Outcomes
Define KPIs tied to availability, MTTR reduction, alert quality, cost
optimization, and operational automation. Ensure observability intelligence
supports SLOs, error budgets, and operational readiness. Partner with SRE and
operations teams to operationalize AI-driven insights into runbooks and
automation.
Stakeholder & Client Engagement
Act as the primary product interface for observability intelligence with
internal stakeholders and strategic clients. Communicate roadmap, value, and
outcomes to executive, technical, and client audiences. Incorporate client
feedback into prioritization while balancing platform standards and
scalability.
Training, Enablement & Governance
Drive enablement across product, support, and engineering teams on AI-driven
observability concepts and tooling. Establish governance for AI models,
alerting standards, and observability data usage. Contribute to long-term
observability and AIOps strategy aligned with platform modernization.
Required Qualifications:
Bachelor of Science or Engineering (or equivalent experience) with 8+ years of
experience in platform engineering, observability, reliability, or technical
product management roles. 5+ years of hands-on experience with Dynatrace SaaS,
including Davis AI, DQL, Grail, and log analytics. Strong understanding of
AI/ML concepts as applied to AIOps, including anomaly detection, causality,
signal-to-noise optimization, and predictive analytics. Deep knowledge of
distributed systems, microservices, cloud-native architectures, and SaaS
platforms. Proven ability to translate technical capabilities into product
outcomes and business value.
Preferred Skills:
Experience with Kubernetes, cloud platforms, and large-scale SaaS environments.
Familiarity with automation, DevOps, CI/CD, and IaC practices. Background in
financial services or regulated enterprise environments. Strong executive
communication and stakeholder management skills.
Benefits
Medical Care and Insurance
We provide a range of medical plans that cover you and your
dependents. You can also take advantage of our employee and family life
insurance, accidental death and dismemberment coverage.
Well-Being Programs
State Street's BeWell helps employees proactively manage their well-being. Our
Employee Assistance Program (EAP) provides personal and confidential assistance
for a broad range of issues.
Financial Well-Being
Depending on where you work, you will be eligible for regionally specific
savings and/or retirement plans.
We also provide resources and host local events to educate employees on
achieving financial well-being.
Holidays and Time Off
We provide our employees with a highly competitive holiday and paid vacation
allowance, with considerations for local requirements. We also offer our
employees two paid days off to volunteer their time to company-driven
initiatives or organizations of their choice.
Supporting Families
We are committed to supporting all employees and the ones they care
about. Some of our programs include paid parental leaves, back-to-work
support, adoption assistance or flex work arrangements.
Other Benefits
Among others benefits, you may have access to group savings, discounts at sport
clubs and cinemas, and our new employee referral bonus program.
More opportunities are waiting.
Go to job search
Application process assistance
State Street is committed to affording equal access to job opportunities to
qualified applicants with disabilities.
Individuals with a disability who require accommodation or assistance in the
job application process for a posted position may contact us at GlobalTA...@statestreet.com.
Get tailored job recommendations based on your interests.
Regards
Ramashish Kumar
Valzo Soft Solutions LLC
A: 12600 Deerfield Parkway ,
Suite -2123, Alpharetta, GA-30004
LinkedIn : linkedin.com/in/ramashishkumar86