Hello and thank you for reaching out to us! I'm afraid @Andrew11 is correct. The current version of the browser the current Parsehub client uses has lost support for some websites as the web technology standards for website building has continued to evolve. We are aware of the issue and our engineers are hard at work in the end-stages of building a brand new client, featuring a modernized chromium-based browser. When the new client becomes available, issues like this should be a thing of the past. We expect it will be released in the next few months. Unfortunately, at this time we will have to wait until that day comes.
If you have any issues in other, or future projects please let me know and I will be happy to assist.
- James