Unable to see objects in ParseHub's browser.

[David Heaton]

I have run into a strange issue. A scrape that has been working consistently suddenly failed, and when attempting to diagnose the problem I discovered that page objects that I need to click on are no longer appearing in the ParseHub browser. I can see them just fine in Chrome, but they are invisible to ParseHub.

You can see the problem at this page: https://specialtyresin.com/product/black-pigment

The buttons that let you choose a size are simply not there when viewed in the ParseHub browser.

Up to now ParseHub has been pretty good at faithfully rendering pages. Is there a new version that might fix this, or a setting I can change to get that visibility back?

[Andrew11]

When I open your page in ParseHub, the size buttons seem to be working... maybe just your Select needs to be updated?

[David Heaton]

How strange. This is what I am seeing in ParseHub:

[sh...@parsehub.com]

Hi Folks,

This new issue may be caused by an update patch we applied to the client that solves incompatibility issues for certain sites using JS modules not supported in the current browser version. One of my devs is looking into the issue for this site to see if there is a fix. If so, we will work to include it in our next patch.

Cheers,
Shan

[David Heaton]

Thanks, Shan. Nice to know the issue isn't on my end. Looking forward to the fix.

[David Heaton]

The latest patch fixed the issue. Many thanks! My scrape works again.