SSL certificate problem: unable to get local issuer certificate

Anna Katsiki

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Jul 21, 2024, 1:07:32 PM7/21/24

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Hi,

I am experiencing an issue with WebGestalt 2019 and would appreciate any help or guidance.

Until yesterday, I was using WebGestalt 2019 without any problems through the website (https://2019.webgestalt.org/). However, today I encountered an issue when submitting a job.

When I try to perform an Over-Representation Analysis (ORA) with Functional Databases for geneontology_Biological_Process, geneontology_Molecular_Function, and geneontology_Cellular_Component, I receive the following error message:

SSL certificate problem: unable to get local issuer certificate

Has anyone else encountered this issue or does anyone have any suggestions on how to resolve it? I would greatly appreciate any advice or troubleshooting tips.

Thank you in advance for your help!

Best regards,
Anna

John Elizarraras

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Jul 22, 2024, 10:57:25 AM7/22/24

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Hello,

This is an error caused by a certificate update. We are working on a fix and will let you know when we have resolved this issue. Thank you for reporting this issue.

Best,

John

John Elizarraras

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Jul 22, 2024, 12:14:29 PM7/22/24

to webgestalt

The certificate was fixed and the error is resolved. Please let us know if you have any issues.

Best,

John

Anna Katsiki

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Jul 22, 2024, 3:06:37 PM7/22/24

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It works fine. Thank you very much.

Best regards,

Anna

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