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Resources:
- http://web2py.com
- http://web2py.com/book (Documentation)
- http://github.com/web2py/web2py (Source code)
- https://code.google.com/p/web2py/issues/list (Report Issues)
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If your customer is happy using MS Word why force them to change? Word files are just zipped up xml that can be manipulated using tools such as lxml.etree. We let our customers upload Word templates that we then populate with data and return to them as docx. That way they can use Word to apply all the formatting they want, using the tool they already know - and we don't need to handle any formatting.
I don't know if such an approach would meet your need, but perhaps the better option is to find a docx preview tool?