New Free Appliance - Ticketing & Project Management System BugBuster Online

[Rahul]

Hi Massimo, All,
        I have written a software using web2py for tracking tickets, project, etc .It's called BugBusterOnline. [ Can be accessed after installing through .w2p file]  version 3 . Can be accessed with these credentials –

 workspace: system ,

username - sysadmin,

password – admin123#

Since this is a big file (13.01MB), I have uploaded it here –

http://www.flockbird.com/  (Index page- follow the download link)

Can we post this as a new appliance? Currently closed source. Let me know what you think.

Features -

1. Ticketing with collaboration support for Ticket View along with file attachment
2. Patch Tracking
3. Multiple users interface
4. Multiple workspace support
5. Project Management
6. Time-sheet tracking of team members
7. Change Management Basic
8. Alerts module Basic
9. To Do module Basic
10. Graphical Analyzers in Utilities section.
11. Track reviews of team members
12. Sends formatted emails for new tickets, updates to tickets (make sure you have first configured email server correctly). Can control which emails we can send. Sends mail to self or team
13. Extensive PDF reporting (requires the user to have reportlab unzipped in web2py folder ) or installed on system [Currently PDF reports do not include reports for time-sheet, project management and reviews] I'll add these in next iteration of this software
14. DB - is currently SQLite (Can we switched to something else with some efforts)
15. Help file not included as it was not updated (old version v2.7), can be requested if needed.

Recommended way to Use/Configure BugBuster-

• Login using sysadmin credentials
• Add email server - from setup section (works well with gmail settings)
• Add users first which can be added as  team members
• Demo data is inserted in it.
• Go to BugBuster configuration section. Add all needed details
• Set user settings (user rights is still a WIP)
• Add a new project and then you can start using BugBuster to track tickets etc

Thanks! to the wonderful web2py community. I simply love the way web2py works and how much a person can be achieve using it with less efforts. Thanks! Massimo.

And last but not the least - let me know what you think of the software. All suggestions are welcome. It can be downloaded directly from below link from my site.
Download Direct link: http://www.flockbird.com/views/default/web2py.app.BBOnline.compiled.w2p

Thanks!

Cheers!!! Rahul.

[António Ramos]

i Got

invalid function (default/index)

2013/11/29 Rahul <rahul....@gmail.com>

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- http://web2py.com/book (Documentation)
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- https://code.google.com/p/web2py/issues/list (Report Issues)
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[Rahul]

Hi Ramos,
         I think you may have imported the appliance in a different name - Please use BBOnline as the project name. when installing/importing this appliance. Let me know if the problem still persists.

Rahul

[黄祥]

Traceback (most recent call last):
  File "/home/mdipierro/make_web2py/web2py/gluon/restricted.py", line 217, in restricted
  File "E:/web2py/web2py/applications/BBOnline\compiled\controllers.default.index.py", line 17, in <module>
  File "/home/mdipierro/make_web2py/web2py/gluon/custom_import.py", line 86, in custom_importer
ImportError: No module named reportlab.platypus

testing on windows 7.

best regards,

stifan

[António Ramos]

2013/11/29 黄祥 <steve.van...@gmail.com>

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[rahul dhakate]

Hi Stifan,
       I think I mentioned in the mail. Report lab is a dependency for this project. You need to install its binary or have that on web2py folder.

Rahul.

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Resources:
- http://web2py.com
- http://web2py.com/book (Documentation)
- http://github.com/web2py/web2py (Source code)
- https://code.google.com/p/web2py/issues/list (Report Issues)
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[rahul dhakate]

Hi Antonio, Ramos, All,
           I hope it worked for you. Please let me know if you find any regressions. Thanks

Rahul

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[Ovidio Marinho]

????????????

Error ticket for "BBOnline"

Ticket ID

127.0.0.1.2013-11-30.12-26-35.346adcb0-d189-4a89-ad7d-e024bdda69a4

<type 'exceptions.ImportError'> No module named BBOnline.modules.plugin_solidform

Versão

web2py™	Version 2.8.1-stable+timestamp.2013.11.27.20.07.10

Traceback

1. 2. 3. 4. 5. 6. 7. 8.

Traceback (most recent call last

): File "C:\web2py281\gluon\restricted.py", line 217, in restricted exec ccode in environment File "E:/web2py/web2py/applications/BBOnline\compiled\models.db.py", line 8, in <module> File "C:\web2py281\gluon\custom_import.py", line 86, in custom_importer return base_importer(pname, globals, locals, fromlist, level) ImportError: No module named BBOnline.modules.plugin_solidform

      

         Ovidio Marinho Falcao Neto

                  ITJP.NET.BR
             ovid...@gmail.com 

                         Brasil

              

2013/11/29 rahul dhakate <rahul....@gmail.com>

[Rahul]

Hi Ovidio,

       Thanks for reporting this, however I was not able to reproduce this issue in my development environment. I am using web2py 2.7.4 on Win7 (tested on chrome, ie10, 11) and havent yet tested with 2.8.x versions of web2py(since i am waiting for it to stabilize). Which OS, browser version you are using ? The error you are getting is due to plugin_solidform (downloaded from scubism widgets) module that it could not import or is missing in your modules folder [Please make sure you have these compiled modules in your modules folder (see screenshot attached)]. I am using this plugin in my web2py app. The compiled appliance works for me without issues.
If possible can you please tell me when you are getting this error? some steps or specific operation you are doing. I have fixed a small regression in the mean time and uploaded the fresh appliance on the same site with same name.

Sincerely, Rahul

[Ovidio Marinho]

python 2.75, web2py 2.81. We have no such executable test programs.Sorry!

      

         Ovidio Marinho Falcao Neto

                  ITJP.NET.BR
             ovid...@gmail.com 

                         Brasil

              

2013/12/1 Rahul <rahul....@gmail.com>

[Rahul]

Ovidio,
     No problem, I'll check it on 2.8.x once stable build is available. Just wanted to know when you got this error though.

Rahul

[Rahul]

Hi Massimo,
         Will this appliance make its way to Web2py appliances section? Please let me know

Cheers, Rahul.
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