Rude Chat Review 19-03-2020

Vu Tuyen Pham

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Mar 27, 2020, 4:44:14 AM3/27/20

to cx_use...@googlegroups.com, Diep Linh Tran [VN], Bich Phuong Nguyen [VN], Bich Phuong Pham [VN], Thu Tran [VN], Mui Thu Nguyen [VN], Bich Truc Ly [VN], Phuong Thao Le [VN], Tuyet Han Tran [VN], SOS, Thuytien Nguyen, Nhan Vo [VN], Thu Thao Bui, ELHA - Shopee Việt Nam, watches_shopeevn, wbsshopeevn, Wafashopeevn, Cc:, hlshopeevn, Toysshopeevn, BOOK GROUP SHOPEE, vouchershopeevn, kfshopeevn, home-careshopeevn, mkb_shopeevn, hbshopeevn, Shopee Grocery VN, Angie Nguyen, Nguyen Hang, Phuc Ha, Anh Dao Nguyen, Thu Phuong Nguyen Thi, Van Duong [VN], Vanlam Tran

Dear all,

Please refer attached the list of sellers who were detected to have rude chat sessions from 12/03 to 18/03/2020

@CX: please help to send below PN (on Monday) to all user in sheet send PN

PN: CẢNH BÁO: Hãy sử dụng ngôn từ phù hợp khi giao tiếp tại cộng đồng Shopee! Xem ngay!

AR Title: Hãy sử dung ngôn từ phù hợp

AR Content: Shopee ghi nhận ngôn từ của bạn trên ứng dụng Shopee Chat có nội dung không lành mạnh. Nếu Shopee tiếp tục phát hiện hành vi này, tài khoản của bạn sẽ bị khóa theo Tiêu chuẩn Cộng đồng. Vì một cộng đồng Shopee văn minh! Xem thêm!

@QC: let's tag all sellers in sheet send PN and ban all sellers who violated from 2 times in sheet ban account

@CS: please refer raw data in 2 sheet raw data-send PN and raw data- ban account

@CMs: Please follow attached file and inform to your team educate sellers and don't leak data for users

Rude Chat Review 2020-03-19.xlsx

Van Duong [VN]

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Mar 30, 2020, 2:20:20 AM3/30/20

to Vu Tuyen Pham, cx_use...@googlegroups.com, Diep Linh Tran [VN], Bich Phuong Nguyen [VN], Bich Phuong Pham [VN], Thu Tran [VN], Mui Thu Nguyen [VN], Bich Truc Ly [VN], Phuong Thao Le [VN], Tuyet Han Tran [VN], SOS, Thuytien Nguyen, Nhan Vo [VN], Thu Thao Bui, ELHA - Shopee Việt Nam, watches_shopeevn, wbsshopeevn, Wafashopeevn, Cc:, hlshopeevn, Toysshopeevn, BOOK GROUP SHOPEE, vouchershopeevn, kfshopeevn, home-careshopeevn, mkb_shopeevn, hbshopeevn, Shopee Grocery VN, Angie Nguyen, Nguyen Hang, Phuc Ha, Anh Dao Nguyen, Thu Phuong Nguyen Thi, Vanlam Tran

Hi Teams,

CX confirm PN sent:

Thanks.

--

Vân Dương

Customer Experience | Recovery

Mobile +84 832 888 211. Skype: live:944c71e09f7798d7.

Address 17th Floor Saigon Centre 2, 67 Le Loi, Dist. 1, HCMC

12th Floor Capital Building, 41 Hai Ba Trung, Hoan Kiem, Hanoi

Vu Tuyen Pham

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Mar 30, 2020, 7:27:03 AM3/30/20

to Van Duong [VN], cx_use...@googlegroups.com, Diep Linh Tran [VN], Bich Phuong Nguyen [VN], Bich Phuong Pham [VN], Thu Tran [VN], Mui Thu Nguyen [VN], Bich Truc Ly [VN], Phuong Thao Le [VN], Tuyet Han Tran [VN], SOS, Thuytien Nguyen, Nhan Vo [VN], Thu Thao Bui, ELHA - Shopee Việt Nam, watches_shopeevn, wbsshopeevn, Wafashopeevn, Cc:, hlshopeevn, Toysshopeevn, BOOK GROUP SHOPEE, vouchershopeevn, kfshopeevn, home-careshopeevn, mkb_shopeevn, hbshopeevn, Shopee Grocery VN, Angie Nguyen, Nguyen Hang, Phuc Ha, Anh Dao Nguyen, Thu Phuong Nguyen Thi, Vanlam Tran