100% Remote job opportunity for API Gateways Technical PM

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Vishal Kumar

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Nov 3, 2025, 9:32:28 AMNov 3
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Hope you are doing well!!

Greetings from Arkhya Tech Inc. My name is Vishal Pathak and I’m a Technical Recruiter at Arkhya

Please find the job requirements below and let me know if you are available for the same

 

Role:                           API Gateways Technical PM

Location:                   Remote (US)

Job Type:                   Contract

Required Experience:

 

Overview 

We are seeking a hands-on, customer-centric Engagement Lead to drive adoption and success across our AI Marketplace and API Platform. This role will serve as a strategic liaison between internal customers and product teams, ensuring seamless onboarding, enablement, and ongoing support. The ideal candidate will blend technical acumen with strong stakeholder engagement skills to champion the voice of the customer and accelerate productization efforts. 

Key Responsibilities 

Customer Engagement & Success 

  • Serve as the primary point of contact for internal teams leveraging the AI Marketplace and API Platform (OI API Gateway). 
  • Guide customers through onboarding, integration, and adoption processes, offering hands-on support and enablement. 
  • Develop and maintain strong relationships with stakeholders to understand their needs and ensure satisfaction. 
  • Collect and synthesize customer feedback to inform product improvements and roadmap priorities. 
  • Create and deliver training materials, demos, and best practices to drive platform usage and value realization. 
  • Regularly report on engagement metrics, onboarding progress, and customer feedback to leadership and stakeholders. 
  • Present insights, trends, and recommendations to product teams and executive leadership to influence strategic decisions. 
  • As a customer champion, suggest new features to platform product team: improvements and automation to streamline the onboarding and management process. 

AI Marketplace Enablement 

  • Track and manage commercial listings on the AI Marketplace, ensuring accuracy, discoverability, and alignment with business goals. 
  • Partner with product teams to support the productization of AI models, tools, and services. 
  • Facilitate listing reviews, metadata enrichment, and compliance checks for marketplace entries. 
  • Monitor usage metrics and adoption trends to identify opportunities for growth and optimization. 
  • Collaborate with marketing and communications teams to promote new listings and success stories. 

 

API Platform Product Operations 

  • Onboard new APIs to the API Gateway, ensuring proper configuration, security, and documentation. 
  • Oversee the full lifecycle of APIs, including versioning, deprecation, and retirement. 
  • Ensure APIs adhere to governance policies, security standards, and organizational guidelines. 
  • Understand security policies and mechanisms (e.g., authentication, authorization, rate limiting) to protect APIs and data. 
  • Regularly audit API access, ensuring compliance with internal security policies and industry standards. 
  • Provide ongoing support for API-related issues, including debugging, resolving errors, and working with teams to apply fixes. 
  • Analyze API logs and metrics to proactively detect and address potential issues before they affect end users. 
  • Create and maintain detailed technical documentation for APIs, including usage guides, best practices, and troubleshooting tips. 
  • Work with API management platforms like Apigee, Azure APIM, or similar tools to configure, deploy, and monitor APIs. 
  • Implement API policies, traffic management, and service-level agreements (SLAs) in the API Gateway. 

Required Skills and Qualifications: 

  • Bachelor’s degree in computer science, information technology, or related field. 
  • Proven experience with API gateways (e.g., Apigee, Azure APIM) and API management platforms. 
  • Familiarity with AI/ML productization and marketplace operations is a strong plus. 
  • Proficiency in RESTful API design and integration. 
  • Strong understanding of cloud-based environments (AWS and Azure) and microservices architecture. 
  • Experience with API security protocols (OAuth, JWT, OpenID Connect). 
  • Excellent troubleshooting and debugging skills. 
  • Familiarity with CI/CD pipelines and integration tools. 
  • Strong communication, stakeholder management, and documentation skills. 
  • Ability to work cross-functionally with product managers, engineers, and business teams






Regards,

 

Vishal Kumar

Technical IT Recruiter

Email ID: vish...@arkhyatech.com

Connect with me on LinkedIn

 

Arkhya Tech Inc. | www.arkhyatech.com


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 11/03/25, 07:25:00 PM
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