internal server error 500 in wazuh-dashboard after change indexer users passwords

[Isaac]

Hi Wazuh Team

I have problems with wazuh-dashboard, after changing the passwords with "wazuh-passwords-tool.sh" and following all the steps in for the cluster environment in https://documentation.wazuh.com/4.10/user-manual/user-administration/password-management.html , i can't see the login page.

Wazuh version: 4.10.1

i have applied the following command without success:

echo <KIBANASERVER_PASSWORD> | /usr/share/wazuh-dashboard/bin/opensearch-dashboards-keystore --allow-root add -f --stdin opensearch.password

all the others passwords (admin, wazuh, wazuh-wui) are ok and my server (3 nodes) is in green status

[Stuti Gupta]

Hi Isaac The password change steps involve updating several passwords and restarting the Wazuh dashboard service afterward. Ensure the new passwords are updated in the configuration file /usr/share/wazuh-dashboard/data/wazuh/config/wazuh.yml with the new wazuh-wui password.

hosts:
- default:
url: https://127.0.0.1
port: 55000
username: wazuh-wui
password: "<WAZUH_WUI_PASSWORD>"
run_as: false

Make sure you have followed each step carefully of changing the password of the distributed environment https://documentation.wazuh.com/4.10/user-manual/user-administration/password-management.html#changing-the-passwords-in-a-distributed-environment

Also, please share the output of :

echo <KIBANASERVER_PASSWORD> | /usr/share/wazuh-dashboard/bin/opensearch-dashboards-keystore --allow-root add -f --stdin opensearch.password

Additionally, please share the dashboard: journalctl -u wazuh-dashboard | grep -i -E "error|warn"

[Isaac]

Hi Stuti

Thank you for the information. The problem was solved changing the password of "kibanaserver" user and update again with the command. 

echo <KIBANASERVER_PASSWORD> | /usr/share/wazuh-dashboard/bin/opensearch-dashboards-keystore --allow-root add -f --stdin opensearch.password

and there was neccesary waith until the wazuh-indexer API respond.

regards