Hi Team,
It sounds like there might be an issue with the RBAC (Role-Based Access Control) configuration or how the user permissions are set up for the new account. Here are a few steps you can take to troubleshoot and resolve this issue:
1. Verify the User Role and Permissions:
- Ensure that the user role assigned to the new account has the appropriate permissions to view alerts. This includes:
- Read permissions for the specific agents or groups.
- Access to the alerts module in the Wazuh web interface.
2. Check Agent Group Assignment:
- Make sure the agents are correctly assigned to the group that the new user has permission to access. You can verify this in the Wazuh web interface by checking the agent's group assignment.
3. Review the RBAC Rules:
- Double-check the RBAC rules you created to ensure that they are correctly configured to allow access to the alerts for the specific agents.
- Ensure that the rule is not too restrictive and that it covers the necessary alert types.
4. Inspect the Role Mapping:
- Confirm that the user account is correctly mapped to the role you configured. If there’s a mismatch, the user might not have the permissions you intended.
5. Test with a Different Agent:
- Try assigning a different agent or group to the user to see if the alerts become visible. This can help determine if the issue is with the specific agent or group configuration.
6. Check for Any Error Messages:
- Look at the Wazuh logs for any error messages related to RBAC or user permissions when the user attempts to access the alerts.
7. Review Documentation and Examples:
- Revisit the [RBAC documentation](
https://documentation.wazuh.com/current/user-manual/user-administration/rbac.html) and compare your configuration with the examples provided. There might be a small detail that was missed.
I hope this helps you.