Error getting the authorization token

[serano...@gmail.com]

Hi All.

When i try to access my wazuh manager from kibana i get this error:

Error getting the authorization token

3013 - Some Wazuh daemons are not ready yet in node "node-name" (wazuh-modulesd->failed)

Kibana and wazuh are NOT in the same server, if i restart the wazuh.manager service the error desappear for more or less 10 minutes, that it pop up again and wazuh became ureachable.

Problem looks like is just the api module, because log keep coming into my elastiuc node with no problem.

Hope you could help me, have a nice day.

[Jonathan Martín Valera]

Hi,

What version of Wazuh are you using?

As you say, it seems that it cannot connect because some wazuh-manager daemon is down or disconnected. From your message, it seems to be wazuh-modulesd.

By chance, do you have a Wazuh version lower than 4.3.2, vulnerability detector enabled and some Windows agent?

In version 4.3.1 it was detected a crash in vulnerability detector module when scanning agents running on Windows. See the changelog from 4.3.2

This was fixed in version 4.3.2 but I recommend that you upgrade to the latest version (4.3.3).

In case you have this problem in the current version, can you share the /var/ossec/logs/ossec.log file of the wazuh-manager? Also run the command /var/ossec/bin/wazuh-control status in the wazuh-manager when you have this problem, to see which daemons are active and which are not.

I look forward to your reply.

Best regards.

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