Hello Ivan, could you provide me with the version of your wazuh stack? do you have an AiO deployment or cluster?
please try to do at the manager:
/var/ossec/bin/wazuh-control stop
/var/ossec/bin/wazuh-control restart
/var/ossec/bin/wazuh-control status
In addition please could you provide your answers to the questions that I made it you? if you can provide me with logs and screenshots of your problem, I will provide a more accurate answer to you.
Best regards,
Nico B.