ERROR: SSL error (5). Connection refused by the manager. Maybe the port specified is incorrect.

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Daniel D'Angeli

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Jul 5, 2023, 4:22:30 AM7/5/23
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Hi,

i am trying to install Wazuh agent on a VM from a different subnet. The VM is able to telnet Wazuh to 1514 and 1515 but after installing the agent it doesn't seem to get registered.

The following error appears:

2023/07/05 10:20:07 wazuh-agentd: INFO: Requesting a key from server: 10.10.148.54
2023/07/05 10:20:09 wazuh-agentd: ERROR: SSL error (5). Connection refused by the manager. Maybe the port specified is incorrect.

Wazuh Docker multi-node v4.4.4

Regards,
Daniel D.

Daniel D'Angeli

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Jul 5, 2023, 5:41:37 AM7/5/23
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For further context, i have installed a new agent on Windows 10 and it seems to work, but for some reason on Centos and Ubuntu it doesn't.

Farouk Musa

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Jul 5, 2023, 6:01:34 AM7/5/23
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Hello Daniel,

Thank you for the information provided. your issue might be related to this issue https://github.com/wazuh/wazuh/issues/8786 which has been fixed. Please hold on while i check further.

Daniel D'Angeli

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Jul 5, 2023, 6:05:11 AM7/5/23
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The issue still appears though so i don't think it's related.

Daniel D'Angeli

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Jul 5, 2023, 7:55:04 AM7/5/23
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It apparently was Firewall fault. The communication was allowed with IDS but apparently on Stormshield is necessary to put FW for some reason.

Regards,
Daniel D.
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