The API connections could be down or inaccessible

[Aiman]

Hi, good morning! 

Recently I have upgraded Wazuh Indexer, Wazuh Manager, and Wazuh Dashboard from 4.8.2 to 4.9.0-2. I followed the steps on the Wazuh Documentation User Manual on Wazuh Upgrade ( Wazuh central components - Upgrade guide · Wazuh documentation ). 

I am able to login to the Wazuh Dashboard but I get these errors:

• 3099 - ERROR3099 - Invalid credentials
• Invalid credentials

I have clicked on "Troubleshooting", and followed the suggestion and I see the wazuh-manager is working perfectly fine, the status is green.

 

[Stuti Gupta]

Hi  Aiman

This error is mainly due to an invalid credential in the Wazuh dashboard wazuh.yml configuration, where the wazuh-wui user configuration is set.

You can find this configuration at the end of the file in: /usr/share/wazuh-dashboard/data/wazuh/config/wazuh.yml

On a basic installation, without changing passwords, you should see something like:

hosts: - default: url: https://localhost port: 55000 username: wazuh-wui password: wazuh-wui run_as: false

This configuration has been obtained from the Wazuh OVA 4.7.4, it is possible that depending on your type of deployment, the password is different, for example, in a deployment through the installation assistant, the passwords are randomized for each user, you can find those passwords in a tar.gz file generated in the same directory where the wazuh-install.sh script has been executed.

Please make sure that the password used is correct, I will be able to give you more concrete steps if you provide more information about your environment and type of deployment.

Hope this helps

[Desmond Afreh Obeng]

I am experiencing this same API connection issue..  What could  be the cause of this .. Thank you