Hi Tekle,
So your problem seems to be that you are not receiving the logs from a remote device, right?
Could you please share with us you remote configuration located on the ossec.conf file?
I will be waiting for your reply,
Mariano Koremblum
Did you restart your manager after applying the configuration?
Do you get to see any error or warning related to the remote port opening on the /var/ossec/logs/ossec.log file?