Wazuh agent's error

[istecenter staj]

Hi,

I've got an error like: "Could not get message for (Application)" in agent's log file ossec.log.

What is that mesage and How can I solve this? Could you help?

[Lucio Donda]

Hi @istecenterstaj
Thanks for using wazuh!
Is there any more information before and after this message on the logs? Can you tell me more about configuration, agent OS, wazuh versions, etc?
You can increase the verbosity of the logs, which may also help us to find the root cause of this issue, here is the field that you need to set to 2 for it.
Thanks in advance, have a great day!

[Lucio Donda]

Do please answer each mail with "to all" option in order to let other users solve their issues with your case if possible.
Can you tell me if that agent is properly connected and enrolled to the manager (here on how to check that and here on how to verify that from the manager's side)?
can you increase verbosity from the agent (this is what you should modify for windows in /var/ossec/etc/internal_options.conf  ) and restart it in order to get more detailed information on the error?
Let me know how that goes. Have a great day!