migrated to wazuh-dashboard - error starting service

Gary Woodard

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Jun 23, 2022, 11:05:03 AM6/23/22

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Jun 23 10:00:52 wazuhelastic systemd[1]: Started wazuh-dashboard.
Jun 23 10:01:04 wazuhelastic opensearch-dashboards[13357]: {"type":"log","@timestamp":"2022-06-23T15:01:04Z","tags":["info","plugins-service"],"pid":13357,"message":"Plugin \"visTypeXy\" is disabled."}
Jun 23 10:01:04 wazuhelastic opensearch-dashboards[13357]: {"type":"log","@timestamp":"2022-06-23T15:01:04Z","tags":["fatal","root"],"pid":13357,"message":"{ Error: listen EACCES: permission denied 0.0.0.0:443\n at Server.setupListen>
Jun 23 10:01:04 wazuhelastic opensearch-dashboards[13357]: FATAL Error: listen EACCES: permission denied 0.0.0.0:443
Jun 23 10:01:04 wazuhelastic systemd[1]: wazuh-dashboard.service: Main process exited, code=exited, status=1/FAILURE
Jun 23 10:01:04 wazuhelastic systemd[1]: wazuh-dashboard.service: Failed with result 'exit-code'.

Mauricio Ruben Santillan

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Jun 23, 2022, 1:35:40 PM6/23/22

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Hello gwood...@gmail.com,

Thanks for using Wazuh!

Could you please provide the steps you followed to upgrade you Wazuh Dashboard? You can find our migration guide here: https://documentation.wazuh.com/current/migration-guide/wazuh-dashboard.html

Also, have you migrated all your Wazuh servers? (Wazuh Manager to 4.3.x and Opendistro to Wazuh Indexer)

At first glace there's a permission denied error here:

Jun 23 10:01:04 wazuhelastic opensearch-dashboards[13357]: {"type":"log","@timestamp":"2022-06-23T15:01:04Z","tags":["fatal","root"],"pid":13357,"message":"{ Error: listen EACCES: permission denied 0.0.0.0:443\n at Server.setupListen>
Jun 23 10:01:04 wazuhelastic opensearch-dashboards[13357]: FATAL Error: listen EACCES: permission denied 0.0.0.0:443

Is your Wazuh Dashboard the same server as your Indexer? Also, have you migrated your previous configurations? From step 4 here you'll find the configurations you need to set.

Looking forward to your comments!

Gary Woodard

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Jun 23, 2022, 2:36:42 PM6/23/22

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I followed the guide as you referenced. I migrated to wazuh-indexer first.

The manager was already upgraded to the most recent version.

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Gary Woodard

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Jun 23, 2022, 2:37:05 PM6/23/22

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Wazuh Dashboard is the same server as the Indexer

Gary Woodard

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Jun 23, 2022, 4:14:33 PM6/23/22

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I restored from snapshot and did the migration process and appears to be working now

Mauricio Ruben Santillan

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Jun 23, 2022, 5:44:54 PM6/23/22

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Hello Gary,

That is great news. I'm betting you must have missed some step during the process.

Anyways, I'm glad you got working! Let us know if any other doubt arises!

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Mauricio Santillan
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The Open Source Security Platform

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