wazuh dashboard not started

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Maha

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Oct 21, 2024, 1:34:42 AM10/21/24
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Dear team,
This is a fresh installation of Wazuh OVA. Only changed the network details to static ip.

Tried restarting the services.
Any reasons why its not getting started.

Thank you.

Attaching screenshots.
Screenshot 2024-10-21 110008.png
Screenshot1 2024-10-21 110149.png

hasitha.u...@wazuh.com

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Oct 21, 2024, 3:33:49 AM10/21/24
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Hi Maha,

The IP will depend on the cert files. I believe in OVA It will be the localhost. By default, Wazuh will work using the IP from its host. So unless you set a specific IP address before setting the static IP, you should be able to connect to your server. We need to check the logs to find out why it is not working.
Please share the Indexer logs to check your issue further.

cat /var/log/wazuh-indexer/wazuh-cluster.log | grep -i -E "error|warn"
or
cat /var/log/wazuh-indexer/<indexer_log_file_name> | grep -i -E "error|warn"

Similar issue for your reference: https://groups.google.com/g/wazuh/c/8ci54fF3dTQ

Let me know the update on this.

Regards,
Hasitha Upekshitha

Maha

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Oct 21, 2024, 5:03:37 AM10/21/24
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Hi  Hasitha Upekshitha,

Attaching screenshots of the logs.
If any other logs needed let me know.

Thank you
manager_status.png
journal ctl.png
dashboard_status.png
cluster_error_log.txt
indexer_status.png

hasitha.u...@wazuh.com

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Oct 25, 2024, 5:02:18 AM10/25/24
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Hi  Maha,

First, try to solve the issue of the indexer.

I have noticed that you having HeapDumpOnOutOfMemoryError issue due to not having enough RAM.

Hardware requirements: https://documentation.wazuh.com/current/quickstart.html#hardware

I suggest you expand your RAM and configure the heap memory accordingly.
Here are some key points to keep in mind to configure heap memory:
Use no more than 50% of your available RAM.
Don’t set the heap size over 32 GB.

Start by checking your memory with:
free -h

Then, update the heap size in the /etc/wazuh-indexer/jvm.options file. For example, if your server has 12 GB of RAM, set the heap size to 6 GB as shown below:
-Xms6g
-Xmx6g

After making these changes, restart the Wazuh indexer for them to take effect:
systemctl restart wazuh-indexer

Let us know the update.

Regards,
Hasitha Upekshitha

Maha

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Oct 29, 2024, 6:39:58 AM10/29/24
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Many thanks,
Hasitha Upekshitha

i can now use wazuh

Thank you.

hasitha.u...@wazuh.com

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Oct 31, 2024, 3:17:04 AM10/31/24
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Hi Maha,

I am glad that your issue was resolved.

Regards,
Hasitha Upekshitha

Maha

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Nov 14, 2024, 2:51:29 AM11/14/24
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hi  Hasitha Upekshitha,

I am needing to change the heap size regularly. Is there an fix for this.
My server is having 8GB of RAM so i set the heap size to 4GB. but after restart i am required to change it again.

Thank you. 

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