Hi Jymmy,
Thanks for using Wazuh!
If I understand correctly, you have added agents to Wazuh Manager and you are not receiving events from one of them.
For this, I would recommend you review the following:
From the Wazuh UI
Menu --> Agents, is the agent listed? In which status?
Here you can find more information about Agent status
https://documentation.wazuh.com/current/user-manual/agents/agent-life-cycle.htmlIn Wazuh Manager the log
/var/ossec/logs/ossec.log and search there by agentID if it has it or by IP, to verify if the agent is able to connect to Wazuh Manager.
In the agent, depending on the OS, you can review the following logs.
Windows:
C:\Program Files (x86)\ossec-agent\ossec.logLinux: /var/ossec/logs/ossec.log
Here you can find information about agent's installation on different OS
In case the agent is connected (active status), you can enable the logall_json parameter in the Wazuh-Manager configuration and then check archives.json to see if you are receiving events from this agent.
On Wazuh Manager you need to enable the logall_json option to yes.
Like here:
<ossec_config>
<global>
<jsonout_output>yes</jsonout_output>
<alerts_log>yes</alerts_log>
<logall>no</logall>
<logall_json>yes</logall_json>
</global>
</ossec_config>
It is important to take into account that by activating this, all the events of all the agents that you have connected will be written to this log, therefore you must be careful with disk space.
Please, let me know if this helped or if I did not understand your question please ask for more information about the problem.
Regards